legal assistant

learning and development manager

billing clerk

security analyst

risk analyst

Miller Thomson LLP

If you are looking for IT support job, don't work at Miller Thompson LLP. First of all you are not Miller Thompson employee, you will be working for internal management company called Miltom Management. And second, this is not IT Support Specialist job, this is purely Help Desk / call center job. Very basic. If you are looking for Entry level job, this job is for you. 

Forget about the growth, they will promise you and show you big dreams that there is a huge chance to get on higher position, but there is none. I worked there for almost a year, gave my 100% and forget about promotion you won't get any raise. Remember, you are working for different management company that is working for Miller Thompson. 

There are few lawyers (Psycho) who literally abuse you on phone, literally abuse you and your manager can't do anything about it because he is too coward and just trying to keep his position secure. This manager has 3-4 employees to cover his butt and only they will get raise and praised.

There are 100s of  other great companies in Calgary where they will treat you like real employee and NOT like servant.

This can be great company for lawyers and their assistant for sure, but for all administrative jobs, it is horrible.

Despite the terrible reputation of the Miller Thomson Guelph Office, I decided to give it a chance and see how it was for myself. I didn't last! 
Almost 20 years experience did not prepare me for this firm. I watched over 12 employees come and go in one year in one department. Some so fed up they just walked out, others on medical stress leave!
The hot and cold treatment by the lawyers, the unrealistic timelines and the sheer volume (up to 30 deals a week per person) was enough to make me see that this was not the firm for me. Over time was mandatory! Just to make it though a week, it could range from 15-30 hours per person.
On top of all of that, even after asking for help, our manager was unable to do anything for us. 
There is a serious flaw in how the department is managed; right down to printers being removed so we could become "paperless"; in a world where paper is mandatory.
Not to mention, the pay scale is completely unfair and not confidential in any way. Vacations are cancelled, even when trips are booked. And sometimes just refused altogether.

Miller Thomson is a great firm to work at. They actually care about their employees. Some examples of this include; every Friday in the summer we get to leave at least half an hour early. Every long weekend we get to leave early and they provide treats/snacks where you can take a break and get together with everyone and enjoy some free food for half an hour. Once a year they do an office escape where we decide on a fun event and get to leave the office at noon to do the event and have a delicious lunch all for free and usually end up leaving an hour early. We went axe throwing last year and it was a hit! The lawyers really appreciate your hard work and they let you know it. Everyone is very friendly and if you have any complaints HR actually looks into it and does something about it. I have really enjoyed my time here so far.

Worked with an A+ team that was talented, multi-faceted, and worked well together (for the  most part). Being part of a team that supported the firm's success was exciting, and gave me lots of facetime with various legal professionals in various practice areas. While I enjoyed most of what I was doing, I simply continued to do the same things over and over again. Searching for greater responsibility, more purpose and job satisfaction ultimately led to my departure, as they simply wanted me to keep doing what I was doing. I needed growth and development, and that wasn't offered there. 

Typical day at work involves lots of technical assistance remotely and locally. The main challenge is helping solve computer related problems over the phone. Using remote access to control the user's computers really make things easier. Afterwards, logging down clear information into the ticket system is another challenge to ensure that the same solution can be archived and used in the future. I personally made a lot of good friendships among other office residents (even some across other offices in Canada). Another big challenge is being able to handle the pressure from a user when they are experiencing technical issues during critical deadlines.

Not a very nice place to work.  The other staff and most of the lawyers are nice. The HR lady who has been running the show for many years is tempermental, under educated and what happens depends on her mood.  She is very immature, has a spoiled attitude, hard to communicate with on even basic matters and has her favorites who pal up to her the right way.  I found out she started there as a file clerk with NO formal HR training or education.  How she has stayed in that job for as long as she has is bewildering.  The pay is low but they expect you to dress like you stepped off a runway everyday. You want a good job PASS on this place !!! No one needs the grief.

MT is a great place to balance your work/home life, they have been wondeful at accomodating a flexible schedule.  They go out of their way to ensure that staff feel appriciated and included.  They are generous around the holidays and host monthly gatherings to lighten the mood of a hard workload and appriciation of all the hard work done throughout the year.  The only con I might have is that HR is not particularly approchable and has a tendancy to change her mind several times regarding her opinion of you, what processes are, and what her expectation of you are.

This company expects you to work for 3 to 6 lawyers and keep up with your daily tasks.  Most staff is overworked and exhausted.  The management doesn’t help and keeps decreasing staff.  There is no support nor coverage when you go on holidays, but they expect you to still take holidays, but have a complete disaster waiting for your return.  Because of the workload, staff is negative and complaining.  No appreciation from lawyers or office management.

I was employed with Miller Thomson LLP Guelph Office for approximately three years.  The staff for the most part were nice and enjoyable.  Lawyers and HR Department were extremely difficult, untrustworthy and cold.  While I loved the work, it became difficult to balance work and life balance and was fired for matters outside of my hands.  If your life is perfect then this would be the place for you, if you have children or a life outside of the workplace, stay clear.

Team is great.  No big hierarchy, we work as one team to deliver for our clients.  Company takes time to appreciate their staff throughout the year.  Work load can be fast paced and challenging but there is good training and people all around you that support one another.  One of the best jobs I have ever had.  Moving is the only reason I am leaving.  Worked for this company over 3 years.  Some of the people I work with have been here 25+ years.

Top Job Titles	Average salary
Legal assistant 5 salaries reported	$67,600 per year
Learning and development manager 11 salaries reported	$58,000 per year
Billing clerk 9 salaries reported	$56,440 per year
Security analyst 10 salaries reported	$105,000 per year
Risk analyst 10 salaries reported	$105,000 per year

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