Group dynamite Jobs

Customer Care Expert
Groupe Dynamite Inc. —Mont-royal, QC
- Contract
- Bilingual
- Sales
- English
Junior Fashion Designer
Groupe Dynamite Inc. —Mont-royal, QC
- $60,000–$66,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
Assistant Fashion Designer
Groupe Dynamite Inc. —Mont-royal, QC
- $45,000–$55,000 a year
- Full-time
- Bilingual
- English
- Presentation skills
Product Manager, Merchandising (Lifestyle, Dynamite)
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Excel
- English
Fashion Designer
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Merchandise Assistant
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Excel
- Marketing
Junior Financial Systems Analyst
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Fit Model
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Communication skills
Procurement Coordinator
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Oracle
- English
Ambassador Program Specialist (PR & Influencer)
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Marketing
Sr. Designer
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Analyst, Allocation
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Excel
- English
Director, User Experience
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Master's degree
- Bachelor's
- No university degree
Social Media Specialist, Marketing
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Marketing
- Social media management
Accounts Payable Technician
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Excel
- ERP systems
Jr. Product Manager, Merchandising
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Excel
- English
Fit Technician
Groupe Dynamite Inc. —Mont-royal, QC
- $70,000–$100,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
Specialist, Benefits
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Bilingual
- Microsoft Excel
- English
Manager, Apparel Design
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Master's degree
- Bachelor's
- Communication skills
Senior Manager, Social, Influence, & Brand Experience
Groupe Dynamite Inc. —Mont-royal, QC
- Full-time
- Presentation skills
- Marketing

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Customer Care Expert

Groupe Dynamite Inc. -
Mont-royal, QC

Apply Now

Job details

Contract

Qualifications

Bilingual
French
Sales
English
DEC
E-commerce
Computer skills
College diploma
Communication skills

Full job description

Overview:

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary:

Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around you. Your mission is to create an unforgettable and personalized digital experience, building authentic, trust-worthy, and long-term relationships with our community while ensuring you are always one step ahead.

What You’ll Do

Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Brand Devotion Curator: Handle service recovery, turning every challenge into a powerful loyalty moment with solutions that feel seamless, intentional, and distinctly VIP.
Experience Archivist: Keep every interaction documented with precision, ensuring the customer journey feels curated, not chaotic.
E‑Comm Muse: Serve as the ultimate personal shopper, guiding customers with expert confidence through products, promotions, returns, shipments, and exchanges.
Innovation Spotter: Identify gaps, elevate processes and support upgrades that make our service feel smoother, smarter, and unmistakably premium.
Project Chameleon: Step into special initiatives with adaptability and finesse, bringing that “I’ve got this handled” energy wherever it’s needed.

Who You Are

Service‑Driven: You’re energized by helping people, resolving situations with calm confidence and turning challenges into solutions that make someone’s experience memorable.
Empathetic Communicator: You explain things clearly, summarize complex info with ease and approach every interaction with genuine understanding and care.
Clear & Confident Writer: Your written communication is polished, professional and easy to understand in both French & English. for daily interactions with internal and external stakeholders.
Detail‑Sharp: Organized, attentive and able to juggle multiple tasks without losing your cool. You thrive in environments where precision matters.
Team‑Minded: You collaborate naturally, support your peers and adapt quickly to whatever the day brings.
Flexible: Your schedule is available for work days, sometimes evenings, weekends, holidays and you’re comfortable working 4 days onsite and 1 day from home.
Tech‑Confident: Strong computer skills come naturally to you and you navigate digital tools with ease.
Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Educated & Prepared: You hold a college‑level diploma (DEC, technical diploma, or equivalent).
Bonus Points: Experience in retail, sales, or e‑commerce customer experience gives you an extra edge.

The Perks

Wear It, Love It: Generous employee discounts at both GARAGE & DYNAMITE.
Growth Mindset: Access to learning and development programs designed to help you level up your career.
The Future: Be part of a growing global organization that prioritizes people and innovation.

At GDI, you will be part of a growing organization that understands the importance of investing in people and offers you:

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at GARAGE and DYNAMITE;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…
No day will be like the last—we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

Apply Now

Refine Your Search

Customer Care Expert

Junior Fashion Designer

Assistant Fashion Designer

Product Manager, Merchandising (Lifestyle, Dynamite)

Fashion Designer

Merchandise Assistant

Junior Financial Systems Analyst

Fit Model

Procurement Coordinator

Ambassador Program Specialist (PR & Influencer)

Sr. Designer

Analyst, Allocation

Director, User Experience

Social Media Specialist, Marketing

Accounts Payable Technician

Jr. Product Manager, Merchandising

Fit Technician

Specialist, Benefits

Manager, Apparel Design

Senior Manager, Social, Influence, & Brand Experience

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