Maple Ridge, Bc Technical support occupations Jobs – 25 Openings This Week

Helpdesk Support Analyst- 12 Month Contract
Compugen Inc —Surrey, BC
- $21–$28 an hour
- Weekends as needed
- Hybrid work
- Customer service
- Communication skills
3d
Service Desk Supervisor- Onsite
Compugen Inc —Surrey, BC
- $71,000–$95,000 a year
- Hybrid work
- Microsoft Powerpoint
- Serving
- Microsoft Excel
4d
Solutions Engineer
Numa —Surrey Centre, BC
- Remote
- Data analysis skills
- SQL
- JavaScript
- Paid time off
Quick apply
4d

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Call Centre - Customer Support
Jonas Software —Markham, ON
Accounting degree and/or experience preferred. Report to the Team Lead for daily direction and the Support Manager for administration:
$55,000 a year
Quick apply
Technical Support
Smart Print —Toronto, ON
College courses in computer programming or related field completed. Associate’s Degree, computer science or related field. Maintain a problem and solutions log.

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Helpdesk Support Analyst- 12 Month Contract

Compugen Inc -
Surrey, BC

Apply Now

Job details

Contract
$21–$28 an hour
3 days ago

Qualifications

Customer service
Post-secondary education
Technical support
Communication skills
CompTIA A+

Full job description

Job Title/Titre d'emploi

Helpdesk Support Analyst- 12 Month Contract

Vacancy No / Numéro de poste vacant

VN9585

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Surrey, BC

Pay Range / Rémunération

Base Compensation: $21-$28 Hourly *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $40950-$54600 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:
Compugen is currently recruiting for a Helpdesk Support Analyst. Flexibility to work full-time shifts, including weekends and evenings is required. The Helpdesk Support Analyst’s ultimate goal is to assist callers with troubleshooting applications and hardware through friendly and professional communication. We are seeking reliable, adaptable individuals with a proven record of exceptional problem-solving and courteous phone presence.

Key Responsibilities:

Provide helpdesk support services to end users, including device and software application troubleshooting over the phone, through email and web support.
Identify and resolve Level 1 technical issues with hardware and installed applications on various devices.
Assist customers with clear communication and step-by-step solutions.
Contribute to team innovation through ideas for process improvement and efficiency
Escalate concerns/questions to supervisor as required.
Collect, organize and maintain a problem and solution documentation for use by other Technical Support Representatives
Develop, implement, and/or participate in the preparation of knowledge base articles and/or documentation for Service Desk use; make recommendations for improvements
Be available to work rotating schedules which include evenings (up to 8pm), weekends and holidays.

Skills & Qualifications:

1 year of experience in a technical support role within call-centre environment
Experience using an online ticketing system
Exceptional customer service and communication skills
Proven analytical and problem-solving abilities
Post-Secondary education within technology is preferred
Experience working in a team-oriented, collaborative environment
A+ certification is an asset

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

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technical support occupations jobs in maple ridge, bc

Helpdesk Support Analyst- 12 Month Contract

Service Desk Supervisor- Onsite

Solutions Engineer

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