Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
Job description:Company Description:
The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.
Position Summary
Reporting to the Restaurant Manager, the Restaurant Cleaner is responsible for maintaining a high standard of cleanliness and presentation across all restaurant and public areas. This role plays a key part in ensuring a safe, sanitary, and welcoming environment for guests and team members.
Key Responsibilities
The successful candidate will be responsible for the following duties in various restaurant outlets:
- Cleaning floors, including carpet and tile surfaces, using vacuums, mops and related tools and equipment.
- Daily cleaning of windows and window frames
- Thorough cleaning and sanitization of public washrooms
- Cleaning wooden ledges, railings, chairs, and benches
- Wet dusting artificial flowers and watering plants
- Dusting and cleaning ceiling vents and door trims
- Polishing brass signage and trim
- Ensuring all cleaning tasks are conducted with health, safety, and sanitation standards
- Regular monitoring and maintenance of floor conditions to prevent slip and fall hazards (e.g., promptly cleaning spills, placing wet floor signage, ensuring proper use of cleaning products)
- Proper use and storage of cleaning chemicals and equipment in accordance with WHMIS guidelines
- Reporting maintenance issues or safety hazards to management promptly
- Other duties as assigned
Qualifications & Requirements
- Outstanding attention to detail in cleanliness, presentation, and tidiness
- Previous cleaning or housekeeping experience in a restaurant, hotel, or similar environment is considered an asset
- Commitment to quality and hospitality during all interactions with guests and employees
- Excellent interpersonal and communication skills
- Strong organizational and time management skills with the ability to work effectively under pressure
- Ability to work independently with minimal supervision and collaboratively within a team
- Ability to read and understand English
- Working knowledge of cleaning equipment and tools & WHMIS as it pertains to mixing chemicals.
- Knowledge of proper sanitation and cleaning techniques
- Ability to meet the physical requirements of the job (lifting up to 50 lbs, bending, kneeling, reaching)
- Secondary School Diploma or equivalent education/experience required
Work Conditions
- Must be able to work flexible shifts including days, nights, weekends, and holidays
- Ability to work in a fast-paced restaurant environment with high cleanliness standards
Why Work For Canadian Niagara Hotels?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles
We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to
[email protected] or by telephone at 905-374-4446 extension 4850.
