Calgary, Ab It support Jobs – 92 Openings This Week

Support Specialist
Terra Dygital Solutions Inc. —Calgary, AB
- $55,000–$75,000 a year
- On call
- Hybrid work
- Azure
- Travel
- Typing
- Paid time off
Desktop Support Landesk - Alberta, Canada
Info-Ways —Calgary, AB
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Desktop Support Analyst
DIRTT —Calgary, AB
- Windows
- Microsoft Office
- Analysis skills
- Disability insurance
- Dental care
Quick apply
20h
Intermediate IT Tech
PSICORP Group —Calgary, AB
- $42,000–$55,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
10d
IT Coordinator
MNP —Calgary, AB
- Overtime
- Customer service
- English
- Windows
Technical Support Representative - Pacific Time Zone
ContactMonkey —Calgary, AB
- $55,000–$65,000 a year
- Remote
- Microsoft Outlook
- Customer service
- AI
IT Operations - Specialist
Calgary Co-Op —Calgary, AB
- Weekends as needed
- Microsoft Access
- Customer service
- Bachelor's
Technical Support Analyst
PBS Systems —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
Support Centre Technician - Tier 2
DataDrill Communications Inc. —Calgary, AB
- 8 hour shift
- Hybrid work
- Windows
- AWS
- Analysis skills
Quick apply
Technical Support Representative
Canadian Fiber Optics Corp —Calgary, AB
- Weekends as needed
- Customer service
- Computer networking
- Organizational skills
Quick apply
IT Field Specialist
Neighbourly Pharmacy —Calgary, AB
- Full-time
- Computer Science
- Heavy lifting
- Up to 50% travel
Quick apply
On Site Technical Support Technician
403Tech —Calgary, AB
- Typing
- In-person
- Communication skills
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Customer service
- Windows
- Communication skills
IT Systems Administrator
SecondShop —Calgary, AB
- Full-time
- Microsoft Access
- Azure
- ERP systems
Quick apply
8d
IT Technician
MVP IT —Calgary, AB
- From $32,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Travel
- Dental care
- Paid time off
Quick apply
8d
Service Support Analyst
PBS Systems —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
11d
Technical Support Supervisor
Canadian Fiber Optics Corp —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Service Assurance Analyst, Incident
Nutrien (Canada) Holdings ULC —Calgary, AB
- $82,700–$153,600 a year
- Full-time
- Analysis skills
- Bachelor's
- No university degree
ERP Application Support Specialist
A&A Consulting —Calgary, AB
- $60,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- ERP systems
- Dental care
Quick apply
Support Analyst
403Tech —Calgary, AB
- Computer Science
- Customer service
- Microsoft Office

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it support jobs near calgary, ab

Support Specialist

Terra Dygital Solutions Inc. -
Calgary, AB

Apply Now

Job details

Permanent
$55,000–$75,000 a year

Qualifications

Azure
Operating systems
Typing
Communication skills
Driving Licence

Full job description

About Terra DygitalTerra Dygital Solutions is a modern IT services firm headquartered in Vancouver, BC, delivering high-impact technology solutions to organizations across diverse industries. We specialize in cybersecurity advisory, business and systems architecture through our Virtual CIO services, custom application development, and managed services that optimize and secure critical IT environments. Our team partners closely with clients to solve complex challenges, drive operational efficiency, and enable long-term growth. Join a dynamic and rapidly growing team where you’ll work directly within client environments, solve real-world technical challenges, and play a critical role in delivering high-quality managed services whilst growing your skill set.
About this RoleAs a Support Specialist, your expertise in problem-solving is matched by your dedication to delivering high-quality customer service to clients and fellow technicians. You are recognized for your strong client-facing skills, ability to manage multiple priorities, and composure in urgent situations.This role is hybrid, requiring regular travel to client sites within the Calgary area. You will act as a frontline technical resource, delivering both remote and on-site support depending on workload and client requirements.
Under the guidance of the Team Lead and Technical Escalations Manager, you will be responsible for troubleshooting and resolving client issues while maintaining a high standard of communication and service delivery.
Key Responsibilities

Support clients with technical issues involving Microsoft’s core business applications and operating systems.
Act as the on-site client liaison for first-line tickets, providing hands-on troubleshooting and resolution.
Deliver on-site support at client locations (1–5 days per week) based on ticket volume and business needs
Serve as the face of Terra Dygital while working within client environments
Perform hands-on troubleshooting across end-user devices, meeting room systems, networking, and infrastructure
Coordinate with internal teams to escalate and resolve complex issues while maintaining client communication
Support backup, disaster recovery, and business continuity solutions
Assist new clients with onboarding and training
Review project metrics to ensure service standards are met (ticket closures, utilization, response time, resolution time, CSAT, etc.)
Provide support services for Microsoft and Cloud related technologies
Provide technical services and support for client networks
Provide remote access solution implementation and support
Maintain project and client documentation
Communicate with clients as required including keeping them informed of incident progress, notifying them of impending changes, or agreed outages
Participates in regular team and client meetings
Maintain a deep knowledge of technology products and services applicable to our clients and the industry in which they operate
Provide support and guidance to more junior team members

Work Environment & Expectations

Hybrid role with a mix of remote work and on-site client support
Regular travel to client sites within the Calgary area is required
On-site presence ranges from 1 to 5 days per week, depending on service demand
Candidates must be comfortable working independently in client environments
A stable internet connection is a requirement for this role.

Skills and Knowledge

Strong understanding of operating systems, business applications, printing systems, and network systems
Excellent interpersonal and communication skills
Ability to diagnose and troubleshoot technical issues
Mac proficiency preferred
Ability to multi-task and adapt to changes quickly
Ability to lead, motivate, and encourage team members
Service awareness of the client's key IT services for which support is being provided
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast-moving environment
Willingness to participate in an on-call rotation, providing timely support outside regular hours when required

Education and Experience

Industry IT Certifications: Microsoft O365/Azure Role-based certification (or legacy equivalents)
2+ years’ experience working for an MSP or related company, an asset
Experience working for an MSP or related company preferred
Must be based in Calgary or the surrounding area
Valid driver’s license and ability to travel between client sites preferred
Pre-Employment Requirements
Due to the nature of our client environments and access to sensitive systems, successful candidates will be required to complete:
Criminal record check
Credit check
Employment is conditional upon satisfactory results.

Compensation and Additional Perks

Competitive Compensation based on Skill set and experience can range between $55,000 - $75,000
Comprehensive benefits package and time off policies
Short Term Incentive Plans
Company laptop
Cellphone & Commuting Allowance
Great environment & culture!

Apply Now

Refine Your Search

it support jobs in calgary, ab

Support Specialist

Desktop Support Landesk - Alberta, Canada

Desktop Support Analyst

Intermediate IT Tech

IT Coordinator

Technical Support Representative - Pacific Time Zone

IT Operations - Specialist

Technical Support Analyst

Support Centre Technician - Tier 2

Technical Support Representative

IT Field Specialist

On Site Technical Support Technician

Desktop Support Engineer (Dispatch /Part-Time)

IT Systems Administrator

IT Technician

Service Support Analyst

Technical Support Supervisor

Service Assurance Analyst, Incident

ERP Application Support Specialist

Support Analyst

I want to receive the latest job alerts for it support in calgary, ab

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