Desktop support technician Jobs

IT Support & Business Systems Technician
Kinetic Custom Trailers Ltd. —Penticton, BC
- $70,000–$80,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
- Designated paid holidays
- Paid time off
IT Technician
CD PROJEKT RED —Vancouver, BC
- $74,700–$102,700 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
- Designated paid holidays
- Dental care
9d
Desktop Support Technician
CompassTech —Mount Stewart, PE
- $250 a day
- Sales
- Customer service
- Windows
- Dental care
Helpdesk Technician
Verve Senior Living —North York, ON
- $59,000–$70,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
6d
Desktop Queue Management Technician
F12.net —Alberta
- Full-time
- Computer Science
- Customer service
- Windows
- Disability insurance
- Dental care
Quick apply
IT Support Technician
Mount Seymour Resorts —North Vancouver, BC
- $28–$34 an hour
- Full-time
- Computer Science
- Windows
- Microsoft Office
IT Support Technician
Grewal Guyatt —Richmond Hill, ON
- $50,000–$55,000 a year
- Full-time
- Windows
- No university degree
- In-person
18h
Application Support Technician (12 Month Contract)
Osler, Hoskin & Harcourt LLP —Toronto, ON
- $60,000–$67,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Computer networking
14d
Technicien Roadtech/Roadtech Technician
PandaPay —Montréal, QC
- $60,000 a year
- 8 hour shift
- Bilingual
- Software troubleshooting
- Sales
- Mileage reimbursement
- Commuter benefits
Quick apply
Senior IT Service Desk Technician
Reis Informatica Inc. —Kitchener, ON
- Full-time
- Azure
- Microsoft Office
- SharePoint
- Dental care
- Paid time off
Quick apply
5d
Senior IT Service Desk Technician
Reis Informatica Inc. —Calgary, AB
- Full-time
- Azure
- Microsoft Office
- SharePoint
- Dental care
- Paid time off
Quick apply
5d
CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
- $85,000–$115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Software troubleshooting
- Data analysis skills
- Disability insurance
- Dental care
Quick apply
14d
Dispatch Technician
BFG Enterprise Services —Markham, ON
- $19.75 an hour
- Night shift
- Remote
- Serving
- Customer service
- Bachelor's
Quick apply
3h
DC IT Technician
OVHcloud —Toronto, ON
- Weekends as needed
- Hybrid work
- English
- Computer networking
- Organizational skills
- Employee stock purchase plan
- Work from home
Technical Support Technician
EASYKLEEN PRESSURE SYSTEMS —Sussex Corner, NB
- Full-time
- Heavy lifting
- Schematics
- Microsoft Office
- Dental care
- Vision care
Quick apply
AV / IT Smart Home Technician
McNair Electric Ltd. —Bracebridge, ON
- $27–$35 an hour
- Weekends as needed
- Heavy lifting
- Schematics
- Customer service
- Dental care
- Paid time off
Quick apply
8d
IT Generalist / Field Service Technician
Confidential —St. John's, NL
- Weekends as needed
- Software troubleshooting
- Analysis skills
- Travel
- Dental care
Quick apply
TECHNICIEN INFORMATIQUE N2-3 - IT TECHNICIAN LEVEL 2–3
Transport-Bourassa —Saint-Jean-sur-Richelieu, QC
- Full-time
- Computer Science
- English
- Windows
- Dental care
- Work from home
Quick apply
Technicien informatique / IT technician
Analogic Canada —Saint-Laurent, QC
- Full-time
- Customer service
- ERP systems
- English
- Wellness program
- Commuter benefits
Quick apply
BILINGUAL FR/EN- IT Technician - System Integration
St-Albert Cheese Coop —St. Albert, ON
- From $70,000 a year
- Full-time
- Bilingual
- Azure
- Computer Science
- Store discount
- Dental care
Quick apply

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IT Support & Business Systems Technician

Kinetic Custom Trailers Ltd.
Penticton, BC

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Job details

Permanent | Full-time
$70,000–$80,000 a year

Qualifications

Authentication
TCP
Azure
Microsoft Outlook
Computer Science
Customer service
ERP systems
Windows
Microsoft Office
DHCP
Analysis skills
Bachelor's
Continuous improvement
CompTIA Network+
IT support
Computer networking
DNS
SharePoint
TCP/IP
Manufacturing
Business management
Communication skills
PowerShell
Active Directory
CompTIA A+
Intune
Information Technology
VPN

Full job description

About Kinetic Custom Trailers

Join a team where innovation meets craftsmanship — Welcome to Kinetic Custom Trailers.

Backed by nearly a decade of proven success at our long-standing Canadian headquarters, we are opening up opportunities for skilled, driven people to grow with us. Whether you’re on the shop floor, behind a CAD screen, or working with customers, you’ll be part of a company that values excellence, adaptability, and forward-thinking.

If you’re passionate about craftsmanship, thrive in a fast-paced, collaborative environment and want to be part of something bold and growing, we’d love to meet you.

Position Overview

As the IT Support & Business Systems Technician, you will provide day-to-day technical support to employees while helping maintain the technology that keeps our business running. You'll troubleshoot hardware, software, networking, Microsoft 365, ERP systems, and user issues while working closely with the IT Manager to support new technology initiatives and process improvements.

This role offers exposure well beyond traditional help desk responsibilities, making it an ideal opportunity for someone looking to grow into a Business Systems Specialist, Systems Generalist, or Technology Analyst.

Key Responsibilities

End User Support

Provide first-line technical support for employees across multiple departments.
Diagnose and resolve hardware, software, printer, and peripheral issues.
Configure and deploy desktops, laptops, mobile devices, and accessories.
Support Windows operating systems and Microsoft Office applications.
Troubleshoot Microsoft Teams, Outlook, SharePoint, OneDrive, and related Microsoft 365 services.

Identity & Cloud Administration

Administer Microsoft 365 user accounts and licensing.
Create, modify, and deactivate user accounts.
Support Microsoft Entra ID (Azure Active Directory).
Assist with Multi-Factor Authentication (MFA) administration.
Maintain user permissions and access controls.

ERP & Business Systems Support

Assist employees with ERP system troubleshooting and user support.
Work with business users to resolve system issues and improve workflows.
Support software implementations, upgrades, testing, and documentation.
Assist with data validation and system configuration as required.

Network & Infrastructure Support

Troubleshoot wired and wireless network connectivity.
Support switches, routers, VPN connections, DNS, DHCP, and general networking.
Assist with maintaining servers, storage, backups, and infrastructure documentation.
Escalate complex issues while assisting with root cause analysis.

Device & Asset Management

Prepare and deploy new employee workstations.
Coordinate onboarding and offboarding technology requirements.
Maintain IT asset inventory.
Track warranties, software licensing, and hardware lifecycle.

Vendor & Technology Support

Coordinate with third-party technology vendors.
Assist with purchasing and deploying IT hardware and software.
Support meeting room technology and audiovisual equipment.

Documentation & Continuous Improvement

Develop and maintain technical documentation and SOPs.
Identify opportunities to automate or simplify business processes.
Support AI and productivity technologies such as Microsoft Copilot, ChatGPT, Teams Transcription, and other emerging business tools.
Participate in technology improvement initiatives across the organization.

Required Qualifications

Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
Equivalent combinations of education and practical experience will also be considered.
2–4 years of professional IT support experience.
Experience supporting users in a Windows-based business environment.
Experience administering Microsoft 365.
Experience with Microsoft Entra ID (Azure Active Directory).
Experience supporting ERP or business management software.
Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi.
Strong troubleshooting and analytical skills.
Excellent communication and customer service skills.

Preferred Experience

Experience supporting manufacturing, industrial, or production environments.
Experience with Microsoft Business Central or similar ERP systems.
Familiarity with PowerShell or automation tools.
Experience with Microsoft Intune or mobile device management.
Exposure to cybersecurity best practices.
Industry certifications such as CompTIA A+, Network+, Microsoft Fundamentals, or similar are considered an asset.

What We Offer

Competitive Pay: $70'000 to $80,000, based on experience

Benefits: Comprehensive benefits package, paid holidays and paid time off

Growth Opportunities: Continuing education and growth into specialized roles is encouraged.

Team Environment: Work in a collaborative, continuous improvement-focused production shop

Stability: Full-time, permanent position with consistent hours

Schedule & Work Details

Hours: Full-time, 8:00 - 4:30 PM

Location: Penticton, BC

Environment: Industrial manufacturing environment, shop floor and office.

At Kinetic, technology plays an increasingly important role in how we operate and continue to grow. You'll gain hands-on experience across cloud technologies, networking, ERP systems, cybersecurity, AI tools, and business systems while working alongside experienced leaders who value continuous improvement and innovation.

This role offers a clear career path toward positions such as:

Business Systems Specialist
Systems Generalist
Technology Analyst
IT Systems Administrator

If you're looking for an opportunity where you'll continuously learn, make a meaningful impact, and grow your career, we'd love to hear from you.

The pay range for this role is:

70,000 - 80,000 CAD per year (KCT Canada)

Apply Now

Refine Your Search

IT Support & Business Systems Technician

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Application Support Technician (12 Month Contract)

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TECHNICIEN INFORMATIQUE N2-3 - IT TECHNICIAN LEVEL 2–3

Technicien informatique / IT technician

BILINGUAL FR/EN- IT Technician - System Integration

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