Ricoh Jobs

Field Service Technician - Multifunction Printers
Ricoh Canada —Yellowknife, NT
- $45,000–$58,000 a year
- Overtime
- Customer service
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
5d
Industry Consultant, Healthcare Services Sales
Ricoh Canada —Mississauga, ON
- $100,000–$105,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- Presentation skills
- Wellness program
- Dental care
Quick apply
7d
Digital Press Operator
SOUTHWEST BUSINESS PRODUCTS —Scarborough, ON
- From $20 an hour
- Full-time
- Computer literacy
- English
- Organizational skills
- Disability insurance
- Dental care
Quick apply
4d
Spécialiste des ventes en Communications graphiques
Ricoh —Montréal, QC
- Full-time
- Microsoft Powerpoint
- Sales
- Microsoft Office
10d
Commis à la salle de courrier/Mailroom Clerk
Ricoh —Montréal, QC
- Full-time
- Microsoft Office
- High school diploma or GED
- No university degree
Service Desk Technician - Mississauga
Hatch —Mississauga, ON
- $27–$35 an hour
- Overtime
- Writing skills
- English
- Windows
Quick apply
5d

More jobs to discover

Find similar jobs that you might be interested in.

Industry Consultant, Healthcare Services Sales
Ricoh Canada —Mississauga, ON
Must possess strong leadership attributes, strategic thought leadership to include verbal and written communication skills in combination with the ability to…
$100,000–$105,000 a year
Quick apply
7d
Hearing Aid Specialist or Audiologist
Amplifon —Ottawa, ON
Education: A diploma from a recognized Hearing Instrument Specialist program or a Master’s degree in Audiology.
$80,000–$110,000 a year
Quick apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Digital Press Operator
SOUTHWEST BUSINESS PRODUCTS —Scarborough, ON
Demonstrated ability to operate mechanical equipment. In this role, your primary focus will be running and monitoring our printing equipment to produce index…
From $20 an hour
Quick apply
4d

I want to receive the latest job alerts for ricoh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ricoh jobs near

Press Operator jobs in Scarborough, ON

Chargé De Communication jobs in Montréal, QC

Mailroom Clerk jobs in Montréal, QC

Service Desk Technician jobs in Toronto, ON

Online Customer Service jobs in Edmonton, AB

Fisheries Technician jobs in British Columbia

Service Desk Technician jobs in Centennial, ON

Front Desk jobs in Winnipeg, MB

Service Desk Technician jobs in Greater Toronto Area, ON

It Help Desk jobs in Surrey, BC

Press Operator jobs in Brantford, ON

Loader Operator jobs in Ontario

Pool Operator Level 1 jobs in British Columbia

Press Operator jobs in Montréal, QC

Press Operator jobs in Langley, BC

Press Operator jobs in Pickering, ON

Building Operator jobs in Calgary, AB

Chargé De Communication jobs in Ville De Québec, QC

Emploi Agent De Sécurité À Montréal jobs in Montréal, QC

Chargé De Communication jobs in Province De Québec

Field Service Technician - Multifunction Printers

Ricoh Canada -
Yellowknife, NT

Quick apply

Job details

Permanent | Full-time
$45,000–$58,000 a year
5 days ago

Qualifications

Customer service
Post-secondary education
Mechanical knowledge
Driving Licence
Time management

Full job description

Field Service Technician / Senior Field Representative, Technology Services - Yellowknife

The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities:

Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
Manages territory, inventory and customer relationships;
Achieves expected productivity levels associated with assigned workload and level of experience;
Completes technical training on new equipment as assigned;
Other duties as assigned by manager.
Maintains and manages own parts inventory with a high degree of accuracy.
Adheres to territory back-up plans.
Completes all required administrative tasks in an accurate and timely manner.
Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
Maintains productive, professional relationship with all customer and company personnel.
Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
Completes technical training on new equipment as assigned.

Qualifications:

Post-Secondary Education in the area of technical specialization

Knowledge, Skills and Abilities:

Requires an excellent working knowledge of electro-mechanical devices and electronics
Strong interpersonal and verbal communications skills
Requires "solid" knowledge of assigned equipment
Skilled methodical approach to resolving problems
Excellent customer service skills including ability to follow up to ensure closure of issues
Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
High degree of mechanical aptitude, highly focused and driven to learn
Ability to work independently, as part of a team and take initiative to improve the customer experience
Strong attention to detail and good visual skills for assessing image quality
Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
Ability to act diplomatically in a professional corporate environment
Be highly organized with excellent time management
Continuously upgrading knowledge of Ricoh products

Other Requirements:

Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
Shift work, overtime, stand-by and/or on-call may be required.
Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.

#IND1

Job Types: Full-time, Permanent

Pay: $45,000.00-$58,000.00 per year

Benefits:

Company car
Dental care
Employee assistance program
Extended health care
Paid time off
RRSP match
Vision care

Ability to commute/relocate:

Yellowknife, NT: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

Field Service Technician - Multifunction Printers

Industry Consultant, Healthcare Services Sales

Digital Press Operator

Spécialiste des ventes en Communications graphiques

Commis à la salle de courrier/Mailroom Clerk

Service Desk Technician - Mississauga

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for ricoh

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected