Alberta Customer support & client services managers Jobs – 65 Openings This Week

Customer Service Manager
Uncle Wiener Wholesale —Edmonton, AB
- $47,500–$54,500 a year
- Full-time
- Customer service
- English
- Supervising experience
- Store discount
Quick apply
Customer Success Manager
Unleashd Technologies Ltd. —Calgary, AB
- $75,000–$90,000 a year
- Bilingual
- Travel
- Communication skills
- Dental care
- Paid time off
Quick apply
Customer Service Manager
UNCLE WIENER'S WHOLESALE —Edmonton, AB
- $47,500–$54,500 a year
- Customer service
- Supervising experience
- Communication skills
- Store discount
Quick apply
Customer Success Manager, Implementations
IronSight —Edmonton, AB
- $80,000–$110,000 a year
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- SQL
- Disability insurance
- Dental care
Quick apply
2d
Sr Director ARR Transformation and Customer Success Lead
Honeywell —Calgary, AB
- Full-time
- Master's degree
- Product management
- Manufacturing
- Designated paid holidays
- Disability insurance
9d
VIP Engagement Lead, iGaming (Calgary-based)
NeoPollard Interactive —Calgary, AB
- Weekends as needed
- CRM software
- Hospitality
- Analysis skills
- Profit sharing
- Wellness program
Quick apply
14d
Automotive Dealership Software Onboarding & Adoption Team Lead
PBS Systems —Calgary, AB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Paid time off
Manager, Customer Service & Inside Sales - Calgary Stampeders
Calgary Sports and Entertainment Corporation —Calgary, AB
- Sales
- Customer service
- Leadership
14d
Customer Engagement Lead - Service Operations
Aggreko —Edmonton, AB
- Full-time
- Communication skills
- Tuition reimbursement
11d
CHEF D'ÉQUIPE, SOUTIEN À LA CLIENTÈLE - Edmonton
Business Development Bank of Canada —Edmonton, AB
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Wellness program
5d
Director, Account Management
Absorb —Calgary, AB
- Full-time
- Remote
- Leadership
- Dental care
- Paid time off
6d
Area Manager of Product Support
Brandt —Edmonton, AB
- Travel
- Leadership
- Communication skills
- Dental care
Quick apply
Team Lead
HUB International —Calgary, AB
- Full-time
- Windows
- Travel
- Leadership
Director
Gomoder —Night, AB
- Night shift
- Management
- Customer service
- Communication skills
Operations Manager
Gomoder —Night, AB
- Night shift
- Presentation skills
- Communication skills
- Office experience
Service Manager
Keeran Networks —Edmonton, AB
- On call
- Project management
- Bachelor's
- No university degree
Quick apply
Team Lead
Gomoder —Night, AB
- Night shift
- Financial services
- Leadership
- Office experience
TEAM LEAD, CLIENT SUPPORT - Edmonton
Business Development Bank of Canada —Edmonton, AB
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
5d
Customer Service Team Lead, Welcome Centre
SAIT —Calgary, AB
- $82,996.55–$92,421.55 a year
- Hospitality
- Marketing
- Public speaking
- Dental care
- Paid time off
5d
Team Lead, Transit Operations Centre Support
City of Calgary —Calgary, AB
- $115,627–$144,534 a year
- Full-time
- Customer service
- Research
- Analysis skills
6d

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customer support & client services managers jobs near alberta

Customer Service Manager

Uncle Wiener Wholesale -
Edmonton, AB

Quick apply

Job details

Full-time
$47,500–$54,500 a year

Qualifications

Customer service
English
Supervising experience
Customer support
Communication skills
Negotiation

Full job description

Job Overview
We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team and enhance client satisfaction. The ideal candidate will oversee daily operations, develop strategies to improve service quality, and foster a positive environment that promotes customer loyalty. This role requires strong leadership, excellent communication skills, and problem solving ability. The Customer Service Manager will play a pivotal role in ensuring that customer interactions align with company standards and objectives.

Duties

Lead, supervise, and motivate the customer service team to deliver exceptional support experiences.
Manage customer inquiries, complaints, and feedback through various channels, ensuring timely resolution.
Coordinate with other departments to address customer needs and facilitate seamless service delivery.
Negotiate with clients when necessary to resolve conflicts or customize solutions that meet their needs.
Handle customer complaints in a professional and respectful manner
Investigate customer issues and work toward fair, practical solutions.
Communicate with factories, suppliers, and internal teams about warranty claims, missing parts, damaged items, and replacements.
Track parts, replacement items, and customer service cases from start to finish.
Follow up with customers to keep them updated on the status of their issue.
Maintain clear records of complaints, claims, replacement requests, and resolutions.
Work with store teams, warehouse staff, and purchasing to solve customer problems.
Identify recurring product or service issues and report them to management.
Help improve customer service processes and response times.
Ensure customers are treated fairly while protecting the company from unnecessary losses

Skills

Strong leadership qualities with previous supervising experience in a customer service setting.
Exceptional customer service skills with a focus on building lasting client relationships.
Strong communication and problem-solving skills
Negotiation skills to resolve conflicts amicably while maintaining company interests.
Previous customer service experience required
Ability to stay calm and professional when dealing with upset customers.
Strong attention to detail and follow-up skills.
Comfortable using email, spreadsheets, order systems, and tracking documents.
Ability to work with suppliers, factories, and internal departments.
Organized, dependable, and able to manage multiple issues at once.

What we are looking for:

We need someone who takes ownership of issues rather than passing them on. This person should be able to balance customer satisfaction with company policies and ensure that complaints, parts, and replacement requests are handled promptly and not overlooked.

Pay: $47,500.00-$54,500.00 per year

Benefits:

Casual dress
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in alberta

Customer Service Manager

Customer Success Manager

Customer Service Manager

Customer Success Manager, Implementations

Sr Director ARR Transformation and Customer Success Lead

VIP Engagement Lead, iGaming (Calgary-based)

Automotive Dealership Software Onboarding & Adoption Team Lead

Manager, Customer Service & Inside Sales - Calgary Stampeders

Customer Engagement Lead - Service Operations

CHEF D'ÉQUIPE, SOUTIEN À LA CLIENTÈLE - Edmonton

Director, Account Management

Area Manager of Product Support

Team Lead

Director

Operations Manager

Service Manager

Team Lead

TEAM LEAD, CLIENT SUPPORT - Edmonton

Customer Service Team Lead, Welcome Centre

Team Lead, Transit Operations Centre Support

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