Calgary, Ab Technical support representative Jobs – 92 Openings This Week

Customer Service Representative/ Inside Sales Representative, Level 1
DAIKIN COMFORT TECHNOLOGIES CANADA ULC —Calgary, AB
- $20–$25 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Field Service Representative
The Hillman Group —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
12d
Outside Sales Representative.
Sunbelt Rentals of Canada —Calgary, AB
- $40,000–$50,000 a year
- Full-time
- Heavy lifting
- Sales
- Business development
- Dental care
- Tuition reimbursement
Quick apply
SMB Business Development Representative
Sidetrade —Calgary, AB
- Full-time
- Hybrid work
- Sales
- Bachelor's
- No university degree
- Designated paid holidays
- Paid time off
Quick apply
Outside Sales Representative - Flooring Solutions
Sunbelt Rentals of Canada —Calgary, AB
- $40,000–$76,248 a year
- Full-time
- Sales
- Business development
- Project management
- Dental care
- Tuition reimbursement
Quick apply
Team Lead Customer Service
Flowchem —Calgary, AB
- Overtime
- Customer service
- ERP systems
- Microsoft Office
Quick apply
Solutions Specialist 1
Computacenter —Calgary, AB
- $150,000–$225,000 a year
- Computer Science
- Presentation skills
- Computer networking
Customer Support Associate, SMB
mParticle —Calgary, AB
- $60,000–$74,500 a year
- Full-time
Sr Customer Support Representative (Vetify Fulfillment Representative) - Bilingual French/English
Avetta, LLC —Calgary, AB
- $21.50 an hour
- Monday to Friday
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
4d
Account Representative I
Motion Industries (MOT) —Calgary, AB
- Weekends as needed
- Sales
- Microsoft Office
- Bachelor's
- Designated paid holidays
- Tuition reimbursement
Quick apply
Representative - Outside Sales
EECOL —Calgary, AB
- $50,000–$70,000 a year
- Immediate opening
- Sales
- Microsoft Office
- High school diploma or GED
- Dental care
- Paid time off
4d
Trade Marketing Representative - Calgary
Imperial Tobacco Canada —Calgary, AB
- Bilingual
- Sales
- Marketing
12d
Experienced Fire Alarm Sales Representative
PDS Fire Protection Inc. —Calgary, AB
- $50,000–$150,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Production Facilities Expert
Schlumberger —Calgary, AB
- Engineering
- Analysis skills
- Presentation skills
- Dental care
- Vision care
Diabetes Clinical Specialist (Canada, Southern Alberta/Southern Saskatchewan)
MiniMed —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Account Executive
Bosch Building Technologies —Calgary, AB
- Full-time
- Microsoft Outlook
- Sales
- Windows
Technical Sales Representative
The Lincoln Electric Company —Calgary, AB
- $77,284–$96,605 a year
- Full-time
- Bachelor's
11d
Outside Sales Representative
Convoy Supply —Calgary, AB
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Field Sales Representative – Hazardous & Industrial Waste
SECURE —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
2d
Drill Bits Sales Representative
Schlumberger —Calgary, AB
- Sales
- Engineering
- Business development
- Dental care
- Vision care
13d

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Customer Service Representative/ Inside Sales Representative, Level 1

DAIKIN COMFORT TECHNOLOGIES CANADA ULC
Calgary, AB

Quick apply

Job details

Permanent
$20–$25 an hour
6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
High school diploma or GED
HVAC
Organizational skills
Phone etiquette
Time management

Full job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.

Position Responsibilities may include:

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.

Provide excellent customer service via face to face, phone calls and e-mails.

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.

Recommend alternate products based on cost, availability or specifications as needed.

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.

Generate new and repeat sales by providing product and technical information in a timely manner.

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.

Provide accurate information regarding availability of in-stock items.

Assist customers with warranties and returns.

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.

Periodically reach out to customers to determine satisfaction with the organization, products, and services

Maintain records and prepare reports on sales activities.

Expand knowledge of HVAC products and keep current with latest trends within the industry

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.

Understand and follow work instructions, operating procedures, and company policies.

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope:

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks

Work is closely supervised

Knowledge & Skills:

Knowledge of HVAC equipment/products is preferred

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations

Good phone etiquette and e-mail etiquette

Ability to deal with high-volume customer traffic

Effective verbal skills – must be able to explain fairly technical parts of information clearly

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders

Effective organizational skills and time management skills including ability to prioritize and multi-task

High level of attention to detail and accuracy

Ability to establish positive working relationships with internal and external customers and employees

Ability to use good judgment and strong work ethics and integrity on the job

Ability to understand and follow procedures, work instructions, and company policies

Competency:

Experience:

1 – 3 years of progressive sales experience

Education/Certification:

High School diploma or GED equivalent, some colleges preferred

People Management: No

Physical Requirements / Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:

Branch Manager / Supervisor, Customer Service

Pay range: $20-25 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Quick apply

Refine Your Search

technical support representative jobs in calgary, ab

Customer Service Representative/ Inside Sales Representative, Level 1

Field Service Representative

Outside Sales Representative.

SMB Business Development Representative

Outside Sales Representative - Flooring Solutions

Team Lead Customer Service

Solutions Specialist 1

Customer Support Associate, SMB

Sr Customer Support Representative (Vetify Fulfillment Representative) - Bilingual French/English

Account Representative I

Representative - Outside Sales

Trade Marketing Representative - Calgary

Experienced Fire Alarm Sales Representative

Production Facilities Expert

Diabetes Clinical Specialist (Canada, Southern Alberta/Southern Saskatchewan)

Senior Account Executive

Technical Sales Representative

Outside Sales Representative

Field Sales Representative – Hazardous & Industrial Waste

Drill Bits Sales Representative

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