Nepean, On Technical support occupations Jobs – 53 Openings This Week

(Ottawa Remote) Bilingual Automotive Sales Specialist - Training and Implementation
PBS Systems —Ottawa, ON
- $4,800 a month
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
12d
DTO Bilingual Trainer - Accounting
PBS Systems —Ottawa, ON
- $4,800 a month
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
3d
Conseiller en implantation / Formateur
TEHORA —Ottawa, ON
- Full-time
- Hybrid work
- Bachelor's
- Continuous improvement
- No university degree
- Flexible schedule
Quick apply
IT Support Specialist
Nations Translation Group —Ottawa, ON
- $50,000–$55,000 a year
- Full-time
- English
- Windows
- Computer networking
- Dental care
- Paid time off
Quick apply
3h
IT Support Analyst
Ottawa Senators —Kanata, ON
- $45,700–$70,000 a year
- Full-time
- Azure
- Customer service
- English
- Dental care
- Tuition reimbursement
Quick apply
2h

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(Ottawa Remote) Bilingual Automotive Sales Specialist - Training and Implementation

PBS Systems -
Ottawa, ON

Apply Now

Job details

Full-time
$4,800 a month
12 days ago

Qualifications

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Sales
Writing skills
Public speaking
English
Microsoft Office
High school diploma or GED
Presentation skills
Data entry
Organizational skills
Computer skills
Communication skills
Time management

Full job description

Company Name: PBS Systems
Job Location: Ottawa, Ontario
Job Type: Full-time, Permanent
No. of Openings: 1
Job Requirement(s): Bilingual; Travel across Canada and USA aprox. 2 weeks per month
Internal Job Title: DTO Bilingual Trainer - Sales
Reports To: Team Lead, DTO Sales

You bring the automotive experience — we teach the software.

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:
As a Bilingual Automotive Sales Software Trainer (DTO Bilingual Trainer - Sales), you will deliver expert training and support to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering learning, and maximizing customer success with our software.

This is a remote work opportunity based out of Ottawa (Ottawa/Gatineau area preferred) and requires travel to customer sites in Canada, the USA, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.

Job Responsibilities:

Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceeded
Independently manage and deliver all assigned training sessions within primary silo
Become an independent install resource
Develop a thorough understanding of PBS software and related training processes
Respond promptly to internal and external training requests
Gain proficiency in data entry and other key operational tasks
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned

MUST HAVE Skills:

1-2 years' PREVIOUS AUTOMOTIVE EXPERIENCE with a focus in Sales operations
Fluent in French and English (speaking, reading, writing)
Strong computer skills are required including proficiency in Microsoft Office Suite (Outlook, word, excel). The ability to quicky learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 2 weeks per month; valid passport/visa (or the capacity to obtain it) and full drivers' license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High school diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S.A, and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance based incentives
Competitive compensation package
Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Outstanding travel incentive bonuses
Additional performance incentives
Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Apply Now

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technical support occupations jobs in nepean, on

(Ottawa Remote) Bilingual Automotive Sales Specialist - Training and Implementation

DTO Bilingual Trainer - Accounting

Conseiller en implantation / Formateur

IT Support Specialist

IT Support Analyst

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