Kitchener, On Application support analyst Jobs – 62 Openings This Week

Senior Technical Product Owner
Manulife —Waterloo, ON
- $113,000–$163,000 a year
- Full-time
- Analysis skills
- APIs
- Agile
- Disability insurance
- Dental care
Senior Business Systems Engineer
Sonova —Kitchener, ON
- $91,200–$114,000 a year
- Hybrid work
- Computer Science
- Customer service
- ERP systems
Engineering Manager, Group Benefits Technology
Manulife —Waterloo, ON
- $113,000–$163,000 a year
- Full-time
- Azure
- DevOps
- Java
- Disability insurance
- Dental care
Program Manager
ATS Automation Tooling Systems Inc. —Cambridge, ON
- $128,000–$176,000 a year
- AutoCAD
- PMP
- Word processing
- Employee stock purchase plan
- Dental care
14d
Director of Marketing
BinSentry —Kitchener, ON
- $150,000–$185,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Budgeting
Quick apply
Product Marketing Manager
D2L —Kitchener, ON
- $75,000–$85,000 a year
- Remote
- Sales
- Research
- Project management
- Tuition reimbursement
Quick apply
9d
Supervisor, Infrastructure Planning (Sanitary and Stormwater)
City of Kitchener —Kitchener, ON
- $60.88–$76.10 an hour
- Temporary
- Research
- Supervising experience
- Project management
1d
Senior Technical Analyst
Royal Bank of Canada —Guelph, ON
- Full-time
- Customer service
7d
Sr. Director, Product Management, AI Product Strategy
OpenText —Waterloo, ON
- Full-time
- AI
- Paid time off

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Information Security Compliance Analyst
Gowling WLG —Kitchener, ON
Bachelor’s degree in information security, Business Administration, or a related field. Track compliance obligations and provide clear reporting to firm…
$100,000–$115,000 a year
Quick apply
Senior Business Analyst
Home Hardware Stores Limited —St. Jacobs, ON
Partner with Project Managers to develop business cases, project scopes, project management plans, estimates, risk assessments, and other project documentation.
$82,100–$114,900 a year

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System Support Analyst
Partners in Credit Inc —Thornhill, ON
*Custom Application Support:* Provide Tier 2/3 support for proprietary business applications, diagnosing workflow issues, resolving bugs, and escalating to…
$42,000–$45,000 a year
Quick apply
Data Science Analyst
Industrial and Commercial Bank of China (Canada) —Richmond Hill, ON
Responsible for project co-ordination related to the development and management of all project-related development, participate and manage in the design,…
Quick apply
7d

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Senior Technical Product Owner

Manulife -
Waterloo, ON

Apply Now

Job details

Full-time
$113,000–$163,000 a year

Qualifications

Jira
CI/CD
Authentication
SAFe
System architecture
Analysis skills
Confluence
Scrum
APIs
Agile
AI
Communication skills

Full job description

Technical Product Owner,

Shape the Future of Wealth Technology at Manulife

Are you passionate about delivering innovative technology solutions that create meaningful business impact? We are looking for a Senior T echnical Product Owner with a strong background in Wealth Management and Business Systems Analysis to join our Canada Wealth Technology team.

In this role, you'll lead the delivery of high-impact technology initiatives, working closely with business partners, developers, architects, and vendors to translate business needs into scalable solutions. You will own the squad backlog, drive Agile delivery, and ensure technology investments align with business objectives and client outcomes.

What You'll Do

Partner with business stakeholders to understand priorities, define requirements, and translate them into actionable user stories and acceptance criteria.
Own and prioritize the product backlog, ensuring alignment with business and technology goals.
Leverage your Business Systems Analyst experience to analyze processes, identify opportunities, and recommend innovative solutions.
Collaborate with cross-functional teams to deliver high-quality technology solutions within Agile frameworks.
Manage risks, dependencies, and delivery challenges while maintaining strong stakeholder communication.
Review business and technical requirements, solution designs, test strategies, and implementation plans to ensure successful delivery.
Support production releases, incident management, and continuous improvement initiatives.
Utilize modern tools, including AI-enabled technologies, to improve efficiency and delivery outcomes.

What You Bring

5+ years of experience in Technology Delivery, Product Ownership, Business Systems Analysis, or related roles.
Strong understanding of the Canadian Wealth Management industry , including business processes, products, and regulatory considerations.
Proven experience gathering and documenting business and system requirements.
Demonstrated ability to bridge business and technology teams and influence stakeholders without direct authority.
Hands-on experience working within Agile environments, including backlog management, sprint planning, and user story development.
Strong analytical, problem-solving, and communication skills.
Experience with Jira, Confluence, and modern delivery tools.
Exposure to cloud technologies, APIs, integrations, and digital platforms is an asset.
Experience leveraging AI tools such as Copilot or ChatGPT to enhance productivity and delivery effectiveness.

Preferred Qualifications:

Knowledge of SAML authentication, identity management, and application session integration.
Knowledge of data privacy, governance, or compliance frameworks relevant to our industry.
Knowledge of CI/CD, DevSecOps, and system architecture concepts
Experience with workflow automation and integration tools (e.g., Power Automate).
Understanding of API concepts, documentation and testing tools.
SAFe or Agile certifications (e.g., SAFe RTE, SAFe Agilist, Scrum Master) are considered an asset

Why Join Us?

Work on strategic initiatives that shape the future of Wealth Technology.
Collaborate with talented teams in a supportive and innovative environment.
Gain exposure to modern technologies, Agile practices, and digital transformation initiatives.
Build a meaningful career with a global leader committed to helping people make decisions easier and lives better.

If you're a collaborative Technical Product Owner with a Wealth Management background and the analytical mindset of a Business Systems Analyst, we'd love to hear from you. Apply today and help us deliver the next generation of wealth solutions.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] .

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement .

Apply Now

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Technical Product Owner,

Shape the Future of Wealth Technology at Manulife

Are you passionate about delivering innovative technology solutions that create meaningful business impact? We are looking for a Senior T echnical Product Owner with a strong background in Wealth Management and Business Systems Analysis to join our Canada Wealth Technology team.

What You'll Do

Partner with business stakeholders to understand priorities, define requirements, and translate them into actionable user stories and acceptance criteria.

Own and prioritize the product backlog, ensuring alignment with business and technology goals.

Leverage your Business Systems Analyst experience to analyze processes, identify opportunities, and recommend innovative solutions.

Collaborate with cross-functional teams to deliver high-quality technology solutions within Agile frameworks.

Manage risks, dependencies, and delivery challenges while maintaining strong stakeholder communication.

Review business and technical requirements, solution designs, test strategies, and implementation plans to ensure successful delivery.

Support production releases, incident management, and continuous improvement initiatives.

Utilize modern tools, including AI-enabled technologies, to improve efficiency and delivery outcomes.

What You Bring

5+ years of experience in Technology Delivery, Product Ownership, Business Systems Analysis, or related roles.

Strong understanding of the Canadian Wealth Management industry , including business processes, products, and regulatory considerations.

Proven experience gathering and documenting business and system requirements.

Demonstrated ability to bridge business and technology teams and influence stakeholders without direct authority.

Hands-on experience working within Agile environments, including backlog management, sprint planning, and user story development.

Strong analytical, problem-solving, and communication skills.

Experience with Jira, Confluence, and modern delivery tools.

Exposure to cloud technologies, APIs, integrations, and digital platforms is an asset.

Experience leveraging AI tools such as Copilot or ChatGPT to enhance productivity and delivery effectiveness.

Preferred Qualifications:

Knowledge of SAML authentication, identity management, and application session integration.

Knowledge of data privacy, governance, or compliance frameworks relevant to our industry.

Knowledge of CI/CD, DevSecOps, and system architecture concepts

Experience with workflow automation and integration tools (e.g., Power Automate).

Understanding of API concepts, documentation and testing tools.

SAFe or Agile certifications (e.g., SAFe RTE, SAFe Agilist, Scrum Master) are considered an asset

Why Join Us?

Work on strategic initiatives that shape the future of Wealth Technology.

Collaborate with talented teams in a supportive and innovative environment.

Gain exposure to modern technologies, Agile practices, and digital transformation initiatives.

Build a meaningful career with a global leader committed to helping people make decisions easier and lives better.

If you're a collaborative Technical Product Owner with a Wealth Management background and the analytical mindset of a Business Systems Analyst, we'd love to hear from you. Apply today and help us deliver the next generation of wealth solutions.