Calgary, Ab It support Jobs – 92 Openings This Week

Fixed Operations Software Training Team Lead
PBS Systems —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Bilingual Automotive Software Onboarding Specialist (Fixed Ops)
PBS Systems —Calgary, AB
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Bilingual Automotive Fixed Ops Specialist - Training and Implementation
PBS Systems —Calgary, AB
- $4,800 a month
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
4d
Senior IAM Systems Support Analyst (Global security)
Royal Bank of Canada —Calgary, AB
- Full-time
- Azure
- Computer Science
- SQL
14d
Linux Systems Administrator (12 month contract)
Cybera —Calgary, AB
- Temporary
- Hybrid work
- Azure
- AWS
- Linux
- Disability insurance
- Vision care
Quick apply
8d
Solutions Engineer
Numa —Calgary, AB
- $70,000 a year
- Remote
- Data analysis skills
- SQL
- JavaScript
- Paid time off
Quick apply
Specialist - IT ETRM System (Lead/Principal)
Parkland —Calgary, AB
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Senior Specialist - IT Apps Dev
Parkland —Calgary, AB
- Part-time
- Computer Science
- Engineering
- Windows
Quick apply
System Administrator
LaPrairie Group —Calgary, AB
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Lead Specialist – IT SAP
Parkland —Calgary, AB
- Full-time
- Analysis skills
- Project management
- Bachelor's
Quick apply
Linux Systems Administrator
Cybera —Calgary, AB
- Full-time
- Hybrid work
- Azure
- AWS
- Linux
- Disability insurance
- Vision care
Quick apply
8d
Platform Success Representative
WELL Health Technologies Corp —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- In-person
- AI
- Communication skills
Quick apply
Bilingual Service Desk Analyst
Maplesoft Group —Calgary, AB
- $25–$50 an hour
- Bilingual
- Customer service
- English
Senior Analyst, Practice Management Application Support
Doane Grant Thornton —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's
- Profit sharing
22h
Production Facilities Expert
Schlumberger —Calgary, AB
- Engineering
- Analysis skills
- Presentation skills
- Dental care
- Vision care
DTO Bilingual Trainer - Accounting
PBS Systems —Calgary, AB
- $4,800 a month
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
4d
DTO - Bilingual Trainer Sales
PBS Systems —Calgary, AB
- $4,800 a month
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Designated paid holidays
- Dental care
13d
Project Team Engineer
403Tech —Calgary, AB
- English
- Computer networking
- Communication skills
Specialist I, IT Service Management Office – ITOM & CMDB
Enbridge —Calgary, AB
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Wellness program
- Dental care
3h

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Fixed Operations Software Training Team Lead

PBS Systems -
Calgary, AB

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Public speaking
Microsoft Office
High school diploma or GED
Presentation skills
Organizational skills
Computer skills
Leadership
Communication skills
Dealership experience
Driving Licence
Time management

Full job description

Company Name: PBS Systems
Job Location: Calgary, AB
Job Type: Full-time, Permanent
No. of Openings: 1
Job Requirement(s): Occasional travel within North America
Internal Job Title: Team Lead, STT Fixed Ops
Reports To: Manager, Software Training & Transitions

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:
As an STT (Software Training & Transitions) Team Lead you will provide support to the STT Trainer, Specialist, and Senior Specialist in training existing customers on our Fixed Ops (Parts and Service) Dealer Management Software. You will be responsible for assisting customers with the installation and training of their new dealership software, via online/on the phone. The Team Lead motivates, encourages, and coaches team members to reach new levels in development through skills and training.

Job Responsibilities:

Be able to talk about and navigate our DMS Software to better assist customers
Work directly with customers and train all sessions in assigned module(s)
Conduct training for larger groups and/or complex installs
Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
Respond to internal and external training requests in a timely manner and delegate accordingly
Take over incidents that can’t be solved immediately by a Trainer, Specialist, or Senior Specialist
Write up tickets and investigate issues that arise, escalate issues to corresponding teams
Ensure STT queue is monitored by STT team
Follow up on all enhancements that have been created for the STT team
Participate in daily, weekly, and monthly planning/review meetings
Seek ideas and feedback to help improve processes, procedures, and the PBS product
Help manage changes to processes and procedures
Maintain documentation and update as processes change within department
Champion and promote best practices and standards
Create and maintain a positive work environment
Mentor and train all new employees within your silo(s)
Motivate, encourage, and coach team members to reach new levels
Conduct annual and semi-annual performance reviews
Assist in the recruitment process, interviewing perspective candidates
Maintain at least two (2) PBS certifications
Knowledge sharing within own module and others within STT
Take the initiative to learn new products to increase knowledge
Willingness to commit to an ongoing system of education and cross-training

MUST HAVE Skills:

1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
Proven leadership and mentoring skills
Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
Ability to travel within Canada and the USA up to 1 week per month; valid passport, U.S. visa (if applicable), and full driver’s license are required

Additional Skills:

Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High School Diploma

What we offer:

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance-based incentives
Competitive compensation package
Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Outstanding travel incentive bonuses
Additional performance incentives
Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Apply Now

Refine Your Search

it support jobs in calgary, ab

Fixed Operations Software Training Team Lead

Bilingual Automotive Software Onboarding Specialist (Fixed Ops)

Bilingual Automotive Fixed Ops Specialist - Training and Implementation

Senior IAM Systems Support Analyst (Global security)

Linux Systems Administrator (12 month contract)

Solutions Engineer

Specialist - IT ETRM System (Lead/Principal)

Senior Specialist - IT Apps Dev

System Administrator

Lead Specialist – IT SAP

Linux Systems Administrator

Platform Success Representative

Bilingual Service Desk Analyst

Senior Analyst, Practice Management Application Support

Production Facilities Expert

DTO Bilingual Trainer - Accounting

DTO - Bilingual Trainer Sales

Project Team Engineer

Specialist I, IT Service Management Office – ITOM & CMDB

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