Calgary Ab Technical support Jobs – 90 Openings This Week

Bilingual Tier 2 Helpdesk (AB)
Connex Telecommunications Inc. —Alberta
- $19.50 an hour
- Weekends as needed
- Bilingual
- English
- Communication skills
Quick apply
6h
IT Customer Support I – Service Desk
Alberta Health Services —Calgary, AB
- $29.23–$35.71 an hour
- Weekends as needed
- Customer service
- Communication skills
9h
Accounting Support Specialist
MNP —Calgary, AB
- Hybrid work
- Bilingual
- English
- Business
School Technologist(s) - Technology - Rocky View Schools
Rocky View Schools —Airdrie, AB
- $28.41–$34.52 an hour
- Immediate opening
- Customer service
- Windows
- Microsoft Office
- Dental care
Applications Engineer
Hexagon —Calgary, AB
- Full-time
- Engineering
- English
- Analysis skills
6d
Application Support Analyst - Maternity Leave Coverage
LaPrairie Group —Calgary, AB
- Microsoft Excel
- Computer Science
- ERP systems
Quick apply
7d
Systems Administrator 1
City of Calgary —Calgary, AB
- $41.49–$55.51 an hour
- Temporary
- Computer science
- Computer Science
- Customer service
10d
Support Engineer
StrongKey —Calgary, AB
- From $50,000 a year
- Full-time
- Computer Science
- English
- Java
- Paid time off
- Work from home
Quick apply
Desktop Support Landesk - Alberta, Canada
Info-Ways —Calgary, AB
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Coordinator
MNP —Calgary, AB
- Overtime
- Customer service
- English
- Windows
Systems Engineer (SysAdmin/IT Software Support)
Seequent —Calgary, AB
- Computer Science
- Engineering
- Bachelor's
Bilingual Service Desk Analyst
Maplesoft Group —Calgary, AB
- $25–$50 an hour
- Bilingual
- Customer service
- English
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Customer service
- Windows
- Communication skills
Information Management System Admin Support Specialist (SDx SPF)
AtkinsRéalis —Calgary, AB
- Full-time
- Hybrid work
- Engineering
- Windows
- Communication skills
E-Invoicing Support Analyst
Tourmaline Oil Corp. —Calgary, AB
- Full-time
- Bachelor's
Telecom / IT / Security Technician
SkyworksIT —Calgary, AB
- $20–$40 an hour
- Full-time
- Schematics
- Computer networking
- In-person
Quick apply
7d
IT Field Specialist
Neighbourly Pharmacy —Calgary, AB
- Full-time
- Computer Science
- Heavy lifting
- Up to 50% travel
Quick apply
WindServer System Administrator
WSP —Calgary, AB
- $70,600–$102,500 a year
- Windows
- SQL
- AWS
Customer Solutions Specialist
GeoLOGIC Systems Limited —Calgary, AB
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Support Centre Technician - Tier 2
DataDrill Communications Inc. —Calgary, AB
- 8 hour shift
- Hybrid work
- Windows
- AWS
- Analysis skills
Quick apply

I want to receive the latest job alerts for technical support in calgary ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near calgary ab

Bilingual Tier 2 Helpdesk (AB)

Connex Telecommunications Inc. -
Alberta

Quick apply

Job details

Full-time
$19.50 an hour
6 hours ago

Qualifications

Bilingual
French
English
MacOS
SaaS
Communication skills

Full job description

DependableIT is a growing outsourcing company that delivers customer service and technical support solutions to clients across North America and Europe. Our success is built on the strength of our people and the quality of service they provide every day.
We succeed when our employees succeed. Through coaching, feedback, collaboration, and continued development, we work to create an environment where team members feel supported, valued, and prepared to deliver their best.

Job Description:
As a Bilingual Technical Support
In this role, you will investigate technical problems, diagnose software and hardware issues, and guide both residential and business customers through clear and effective resolutions. Support is provided through phone, chat, and tickets, with a focus on professionalism, accurate documentation, and excellent customer service.
As a Bilingual Technical Support Representative supporting multiple campaigns

Hours of Operation:
Our department operates 24/7, 365 days a year and this role requires flexibility with scheduling. Shifts may include mornings, evenings, overnights, weekends, and holidays based on business needs. Candidates must be comfortable with rotating schedules and have full availability to meet the scheduling needs of the department.
Wage: $19.50

Main Duties and Responsibilities:

Monitor Zendesk, our ticketing system for new requests, chats, and follow-ups.
Respond to customer inquiries within established service level timeframes in both English and French.
Troubleshoot software and hardware issues for Windows and Mac environments.
Provide break/fix and remote support, including installation, configuration, and connectivity troubleshooting.
Assist with SaaS administration including Microsoft 365, Google Workspace, and similar platforms.
Escalate complex issues to vendors when required (Microsoft, Google, etc.).
Document all cases accurately in line with service delivery standards.
Assist with license adjustments, order entries, and discount applications as needed.
Communicate clearly and professionally across all support channels.
Handle multiple tickets, chats, and calls efficiently while maintaining quality and accuracy.

The Ideal Candidate Will Have:

Fluency in both Canadian English and French (Quebec or New Brunswick French preferred).
Strong technical background and troubleshooting skills for desktop, network, and SaaS environments.
Excellent written and verbal communication skills in both languages.
Experience supporting Windows, macOS, and peripheral devices (printers, routers, IoT).
Familiarity with SaaS and cloud platforms (Microsoft 365, Google Workspace).
Strong organizational and multitasking skills in a high-volume environment.
Ability to work independently and take ownership of assigned cases.
Flexibility to work rotating shifts, including evenings, overnights, weekends, and holidays.
A positive, team-oriented attitude and commitment to exceptional service.

Website:
www.dependableit.com
#INDHP

Quick apply

Refine Your Search

technical support jobs in calgary ab

Bilingual Tier 2 Helpdesk (AB)

IT Customer Support I – Service Desk

Accounting Support Specialist

School Technologist(s) - Technology - Rocky View Schools

Applications Engineer

Application Support Analyst - Maternity Leave Coverage

Systems Administrator 1

Support Engineer

Desktop Support Landesk - Alberta, Canada

IT Coordinator

Systems Engineer (SysAdmin/IT Software Support)

Bilingual Service Desk Analyst

Desktop Support Engineer (Dispatch /Part-Time)

Information Management System Admin Support Specialist (SDx SPF)

E-Invoicing Support Analyst

Telecom / IT / Security Technician

IT Field Specialist

WindServer System Administrator

Customer Solutions Specialist

Support Centre Technician - Tier 2

I want to receive the latest job alerts for technical support in calgary ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected