Waterloo On Customer experience analyst Jobs – 97 Openings This Week

Fleet Analyst
Breadner Trailer Sales —Breslau, ON
- $65,000–$75,000 a year
- Full-time
- ERP systems
- Dry van
- Microsoft Office
Quick apply
3h
Supervisor, Infrastructure Planning (Sanitary and Stormwater)
City of Kitchener —Kitchener, ON
- $60.88–$76.10 an hour
- Temporary
- Research
- Supervising experience
- Project management
1d
Senior Maintenance Manager
CAN ASA-Jones Lang LaSalle Real Estate Services, Inc. —Cambridge, ON
- $150,000–$192,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Maintenance
Quick apply
Senior Maintenance Manager
JLL —Cambridge, ON
- $150,000–$192,000 a year
- AutoCAD
- Microsoft Excel
- Maintenance
Senior Technical Analyst
Royal Bank of Canada —Guelph, ON
- Full-time
- Customer service
7d

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Lead Scientist - Applied ML
Canadian Tire Corporation, Ltd. —Toronto, ON
Lead development of forecasting, price/markdown/assortment optimization, propensity and uplift models. Partner with governance teams to embed AI/DS governance (…
$79,000–$131,000 a year
Quick apply
Call Centre - Customer Support
Jonas Software —Markham, ON
Accounting degree and/or experience preferred. Report to the Team Lead for daily direction and the Support Manager for administration:
$55,000 a year
Quick apply

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Fleet Analyst

Breadner Trailer Sales -
Breslau, ON

Quick apply

Job details

Permanent | Full-time
$65,000–$75,000 a year
3 hours ago

Qualifications

ERP systems
Post-secondary education
Microsoft Office
Administrative experience
Organizational skills
Contracts
Business
Supply Chain Management
Accounting
Communication skills

Full job description

Fleet Analyst – Semi-Trailer Sales & Leasing

Drive Success, Deliver Excellence.

After 60 years, Breadner Trailers continues to fuel the growth of our industry by being the premier source of trailer solutions and expertise. As a full-service dealership, we offer the sales, leasing, parts and service for new and used dry van, reefer and specialty trailers. Family owned and operated since the beginning; our business thrives on the building of strong relationships between us, our team members and our valued customers.

Reporting to our Fleet Manager, the Fleet Analyst will be responsible for ensuring the completion of all leasing administration, compiling analytics and ensuring compliance within the leasing department.

Responsibilities

Fleet Leasing & Rental Administration

Prepare, process and maintain rental & lease contracts, billings, returns and licensing documentation
Manage fleet licensing requirements including POAs, new plates, ownership transfers, and system updates
Understand and administer the differences between rental vs. leased and leased-to-own programs, including licensing, contracts, mileage, repairs, and insurance requirements
Prepare and distribute LTL (long term lease) contracts through DocuSign

Fleet Analytics

Calculating fleet utilization, fleet mix by trailer type, repair costs by unit and customer
Maintain Reefer maintenance contract analytics
Calculate average age of fleet and other metrics as required

Fleet Inventory & System Management

Track fleet inventory and verify yard audits
Maintain accurate unit status updates within internal systems (Karmak)
Update customer files, insurance certificates, and fleet records

Insurance and Compliance

Monitor and maintain current customer insurance certificates; proactively follow up on expired documentation
Maintain and update CVOR compliance records
Coordinate annual inspection reporting, customer notifications, completion tracking, and certificate updates

Billing & Financial Coordination

Manage monthly rental and leasing billings
Process customer mileage updates, reefer hour reporting, and overage billings
Track 407 charges, tolls, and fines and coordinate customer bill-backs alongside Accounts Payable

Qualifications

Post-Secondary Degree or Diploma in accounting, supply chain, business administration or a related field
Previous experience in leasing coordination, fleet administration, transportation, equipment rental, or a related administrative role
Exceptional organizational skills with strong attention to detail and accuracy
Ability to manage multiple deadlines and competing priorities
Strong communication and follow-up skills
Comfortable working with contracts, billing processes, compliance documentation, and customer reporting
Experience with fleet management or ERP systems (Karmak experience is considered an asset).
Proficiency with Microsoft Office and electronic document platforms such as DocuSign

Interested? We would love to hear from you!

Breadner Trailers is an equal opportunity employer that values diversity in the workplace. If you require an accommodation in order to participate in the hiring process, please let us know at any time

Pay: $65,000.00-$75,000.00 per year

Work Location: In person

Quick apply

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customer experience analyst jobs in waterloo on

Fleet Analyst

Supervisor, Infrastructure Planning (Sanitary and Stormwater)

Senior Maintenance Manager

Senior Maintenance Manager

Senior Technical Analyst

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