Vancouver, Bc Technical support occupations Jobs – 101 Openings This Week

Support Specialist I
Brex —Vancouver, BC
- $23–$25 an hour
- Overtime
- Customer service
- Bachelor's
- AI
Quick apply
14h
Implementation Specialist (Accounting & ERP)
Remarcable, Inc. —Vancouver, BC
- $75,000–$90,000 a year
- Full-time
- ERP systems
- Accounting
- Construction experience
- Dental care
- Paid time off
14d
Technical Account Manager
Fortinet —Burnaby, BC
- $104,000–$128,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Customer Service Specialist
Celayix —Vancouver, BC
- Overtime
- Customer service
- English
- Communication skills
Technical Account Manager
AfterShip —Vancouver, BC
- $87,000–$141,000 a year
- Remote
- APIs
- Communication skills
- Commuter benefits
- Paid time off
Quick apply
IT Technician
Innovation Networks —Vancouver, BC
- $80 an hour
- Full-time
- Azure
- Customer service
- English
Solutions Engineer
Numa —Vancouver, BC
- $70,000 a year
- Remote
- Data analysis skills
- SQL
- JavaScript
- Paid time off
Quick apply
Information Technologist (Info Tech)
School District #43 (Coquitlam) —Coquitlam, BC
- $37.87 an hour
- Full-time
- IT
- Dental care
7d
Nhân viên IT Support
SolarBK —Vancouver, BC
- Linux
13d
IT Intern
Musqueam Indian Band —Vancouver, BC
- Full-time
- Microsoft Outlook
Quick apply
IT Technology Dept.
FleetWatch Systems —Vancouver, BC

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Support Specialist I

Brex -
Vancouver, BC

Quick apply

Job details

$23–$25 an hour
14 hours ago

Qualifications

Customer service
Bachelor's
Customer support
AI
Communication skills

Full job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Customer Experience at Brex

Customer Experience is where the Brex brand meets the real world. Our team directly impacts customer growth and retention, delivering fast, personal support while surfacing insights that shape product and policy. We operate with urgency, empathy, and precision — helping customers succeed while influencing how Brex evolves. If you love solving meaningful problems for ambitious customers, CX is where you'll thrive.

What you'll do

As Brex Support, we aim to provide the best support on the planet by being passionate advocates for our customers. As a Support Specialist I your goal is ultimately to help customers use, trust and love Brex, treating every customer like a VIP. As you solve problems for our customers, you'll work collaboratively with sales, engineering, and operations teams to find solutions and use customer feedback to improve our product along the way.

Where you'll work

This role will be fully remote and based in Vancouver. There will be some in-person training required in our Vancouver office.

Responsibilities

Effectively resolve customer inquiries in a considerate and timely manner via, email, phone and chat
Become an expert in Brex's suite of products, and leverage your expertise solve complex issues
Compose thoughtful, personalized responses for a variety of customer requests
Triage incoming requests and spot trends in customer issues to flag for the rest of the team
Provide customer feedback to internal teams to improve our product and support experience
Make active contributions to help achieve team goals and successes
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in the documentation

Requirements

This role is required to be located within the greater Vancouver, BC area
Flexibility to work within the Support team's hours of Operation (8am - 5pm PST, weekdays and weekends)
Passionate about customer support and about the role it plays in making a customer-centric team successful
Ability to communicate technical problems in a clear and tactful way
Strong verbal and written communication skills
Empathy, diplomacy, tact, and poise under pressure when working through customer issues
Comfort with and enthusiasm for using AI tools in a customer support environment

Bonus points

Bachelor's degree
FinTech experience
Prior experience in a customer-facing role, ideally in a support function
Experience with AI-powered customer service tools
Currently hold or have recently held a Series 7 and/or 63 securities license
Willingness to work overtime

Compensation

The expected pay range for this role is $23.00 CAD - $25.00 CAD per hour. However, the starting hourly pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. This pay range reflects a standard workweek; however, as an hourly employee if you exceed these hours, you will be paid overtime. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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technical support occupations jobs in vancouver, bc

Support Specialist I

Implementation Specialist (Accounting & ERP)

Technical Account Manager

Customer Service Specialist

Technical Account Manager

IT Technician

Solutions Engineer

Information Technologist (Info Tech)

Nhân viên IT Support

IT Intern

IT Technology Dept.

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