Vancouver, Bc Technical support occupations Jobs – 93 Openings This Week

Technical Account Manager
Fortinet —Burnaby, BC
- $104,000–$128,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Customer Service Specialist
Celayix —Vancouver, BC
- Overtime
- Customer service
- English
- Communication skills
Technical Account Manager
AfterShip —Vancouver, BC
- $87,000–$141,000 a year
- Remote
- APIs
- Communication skills
- Commuter benefits
- Paid time off
Quick apply
IT Technician
Innovation Networks —Vancouver, BC
- $80 an hour
- Full-time
- Azure
- Customer service
- English
IT Supervisor
Happy Planet Foods —Burnaby, BC
- Full-time
- Windows
- Supervising experience
- Bachelor's
Quick apply
Solutions Engineer
Numa —Vancouver, BC
- $70,000 a year
- Remote
- Data analysis skills
- SQL
- JavaScript
- Paid time off
Quick apply
Information Technologist (Info Tech)
School District #43 (Coquitlam) —Coquitlam, BC
- $37.87 an hour
- Full-time
- IT
- Dental care
8d
Nhân viên IT Support
SolarBK —Vancouver, BC
- Linux
IT Technology Dept.
FleetWatch Systems —Vancouver, BC

Other jobs to consider

Find your next job by exploring related positions.

Senior IT Systems Specialist
Saltworks Technologies —Richmond, BC
A degree, diploma, or certificate in Information Technology or a related field. Administer cloud platforms: Azure (Databricks, resource groups, permissions) and…
$110,000–$140,000 a year
Quick apply
Business Systems Support Analyst
Weir Group —Vancouver, BC
Our solutions help mining companies explore, design, plan and operate more effectively through industry-leading software, AI, machine vision and automation…
$90,000–$100,000 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Specialist – Solutions/Support
DyNet Technology Group Inc. —Oshawa, ON
Receive incoming hardware, record inventory details, and organize equipment for setup/deployment. Provide first-line support via phone, email, and remote tools,…
$19.50–$24.00 an hour
Quick apply
1d
IT Support Analyst
SIMNET —Whitby, ON
Our global team is committed to building a community where phenomenal people want to work long term by living our values of passion, focus, innovation,…
Quick apply
7d

Show more jobs in cities nearby

I want to receive the latest job alerts for technical support occupations in vancouver, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near vancouver, bc

IT Technician jobs in Vancouver, BC

Information Specialist jobs in Coquitlam, BC

Solutions Engineer jobs in Vancouver, BC

Customer Service Representative jobs in Vancouver, BC

IT Manager jobs in Burnaby, BC

Technical Account Manager jobs in Vancouver, BC

Construction Manager jobs in Victoria, BC

Technical Account Manager jobs in Montréal, QC

Real Estate Asset Manager jobs in Toronto, ON

Technical Account Manager jobs in Markham, ON

Technical Account Manager jobs in Ontario

Manager jobs in Kelowna, BC

District Manager jobs in Calgary, AB

It jobs in Moncton, NB

Dental Technician jobs in Winnipeg, MB

Biomedical Equipment Technician jobs in British Columbia

It Technician jobs in Picture Butte, AB

It Technician jobs in Mississauga, ON

Elevator Technician jobs in British Columbia

It Technician jobs in Moncton, NB

Technical Account Manager

Fortinet -
Burnaby, BC

Apply Now

Job details

Full-time
$104,000–$128,000 a year

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
CCNP
Customer service
CCNA
CISSP
CCIE
Bachelor's
Scripting
Computer networking
Communications

Full job description

As a Technical Account Manager, you will be the primary technical contact delivering technical support for our premium customers. This is a superb opportunity to learn all aspects of Fortinet products in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

Job Responsibilities

Collection, analysis and change recommendations of configuration information

Collection and analysis of customer network information

Collection and analysis of packet trace information

Recommend actions based on analysis

Customer education (gaps in networking, product knowledge etc

Installation and configuration assistance

Reproduction of customer environments on lab equipment

Follow up technical cases and manage the right expectation until the closure of the cases

Conduct weekly status conference calls with customers to report status of open issues and projects.

Conduct quarterly site visits for your managed accounts.

Work closely and provide direct technical email and phone support to our customers in the Americas Region (Canada, US, Central and South America)

Develop best practice deployment and troubleshooting methodology documentation.

Analysis of support request, completion of requests for information and documentation

Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results

Job Skills Required

Minimum of five years relevant professional experience preferably in the network industry

Strong network security and routing experiences

Scripting and Windows server app experience

Exceptional customer service orientation and strong communications skills

Proficient with MS Word, PowerPoint, and Excel

Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications

Willing to travel

Educational Requirements

Bachelors degree and/or relevant experience

The Canada base salary range for this full-time position is expected to be between $104,000 - $128,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

This job posting represents an existing vacancy.

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.

Apply Now

Refine Your Search

technical support occupations jobs in vancouver, bc

Technical Account Manager

Customer Service Specialist

Technical Account Manager

IT Technician

IT Supervisor

Solutions Engineer

Information Technologist (Info Tech)

Nhân viên IT Support

IT Technology Dept.

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alerts for technical support occupations in vancouver, bc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected