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Hobby Store Specialist

Zephyr Epic
Surrey, BC

Quick apply

Job details

Part-time | Full-time
$19.50–$21.00 an hour
14 days ago

Qualifications

Sales
Customer service
Cash handling
Communication skills
Retail sales

Full job description

We're looking for a motivated, experienced Hobby Store Specialist to join the Zephyr team.

Zephyr Epic specializes in hobby and collectible goods, like Pokemon, Yu-Gi-Oh! Upper Deck, Panini and Topps. Zephyr prides itself on expert product knowledge, great selection and amazing customer experiences. We have a thriving eCommerce store that reaches customers across Canada and a retail store to service the lower mainland. We are looking for someone with retail experience and a love of Trading Cards to join our team!

Who you are

The ideal candidate will have extensive Trading Card knowledge, 2+ years retail or customer service experience, excellent communications skills and a drive to create positive interactions with customers.

Experience

2+ years Retail Experience
Experience with retail transactions and cash handling.
Have extensive product knowledge of at least one of the following: Pokemon, Yu-Gi-Oh!, Magic: The Gathering, Upper Deck, Topps, Panini etc.
Comfortable forming relationships with customers and ease in connecting with different audience segments on a genuine level.

Qualities

Loves, plays, collects, trades and understands the trading card industry
Understands the importance of 1-1 customer service
Ability to innovate and make improvements willingly
Confident in decision making skills
Comfortable communicating over various tools and in person - social media, phone, email, messenger
Confident working alone and with team
Ability to adapt to new situations

Must Haves:

Product knowledge of various TCGs and Sports Cards
Retail Experience
Excellent customer service skills
Excellent verbal communication skills
Strong operational, organizational, and problem solving skills
Flexible hours and able to work 16 hours a week
Must be able to work days, evenings, and weekends.

Pay: $19.50-$21.00 per hour

Benefits:

Flexible schedule
On-site parking
Store discount

Application question(s):

Can you describe the brands you have a strong brand knowledge of and the number of years you've been collecting.
Can you confirm that you are available on Tuesday, Wednesday and Saturdays

Experience:

Retail sales: 2 years (preferred)

Work Location: In person

Quick apply

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