Position Summary
The Director of Human Resources is a senior leadership role responsible for the strategic and operational direction of all human resources functions within the organization. This includes labour relations, collective bargaining, employee relations and discipline, talent management, organizational development, and compliance with employment legislation.
As a key member of the leadership team, the Director provides expert advice to the CEO and Board on workforce strategy, labour risk, and organizational effectiveness, while fostering a positive, inclusive, and high-performing workplace culture.
Key Responsibilities
1. Strategic Leadership
- Develop and implement a comprehensive human resources strategy aligned with organizational goals
- Advise the CEO and Board on workforce planning, labour relations, and organizational risk
- Monitor and report on key HR metrics (e.g., turnover, absenteeism, engagement) to inform decision-making
- Lead organizational development initiatives, including succession planning and talent development
2. Labour Relations & Collective Bargaining
- Serve as chief spokesperson or lead representative in collective bargaining
- Establish and maintain effective working relationships with union representatives
- Interpret and administer collective agreements, ensuring consistent application
- Lead labour-management meetings and support positive union-management relations
3. Employee Relations & Discipline
- Lead and oversee all employee relations matters, including conflict resolution, workplace investigations, and performance concerns
- Manage progressive discipline processes in accordance with collective agreements, organizational policies, and employment legislation
- Provide guidance and coaching to managers on performance management, attendance, and conduct issues
- Represent the organization in grievance, mediation, arbitration, and termination proceedings
- Ensure consistent, fair, and legally compliant documentation and practices
4. Talent Acquisition & Workforce Planning
- Oversee recruitment, selection, and onboarding processes to attract and retain qualified staff
- Develop workforce planning strategies to meet current and future organizational needs
- Promote equitable, inclusive, and accessible hiring practices
- Support employer branding and community partnerships to strengthen recruitment efforts
Key Responsibilities continued
5. Performance Management & Employee Development
- Design and oversee performance management systems that support continuous feedback and accountability
- Support leaders in managing employee performance, including development plans and corrective action
- Identify training needs and coordinate employee development and learning opportunities
- Promote employee engagement, retention, and career growth initiatives
6. Compensation, Benefits & HR Administration
- Oversee administration of employee benefits, pension programs, and leave management
- Ensure accurate tracking of attendance, vacation, sick time, and other entitlements in accordance with policies and collective agreements
- Collaborate with Finance to ensure accurate reporting and reconciliation of HR-related data
- Ensure HR records and systems are maintained in compliance with privacy and regulatory requirements
7. Health, Safety & Compliance
- Ensure compliance with all applicable legislation, including the Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, and AODA
- Oversee workplace health and safety programs and support the Joint Health & Safety Committee
- Lead or oversee workplace investigations related to harassment, discrimination, or workplace violence
- Ensure timely reporting and management of workplace incidents, including WSIB claims
8. Policy Development & Governance
- Develop, implement, and regularly review HR policies and procedures to ensure compliance and best practices
- Support organizational governance by preparing HR-related reports and materials for the Board of Directors
- Identify and mitigate organizational risk related to human resources and labour relations
9. Organizational Culture & Inclusion
- Foster a respectful, inclusive, and collaborative workplace culture
- Lead initiatives that support diversity, equity, and inclusion across the organization
- Support employee engagement strategies, including surveys and action planning
10. Operational Oversight (if applicable)
- Oversee designated administrative or operational functions as assigned (e.g., facilities, fleet, or scheduling), ensuring alignment with organizational needs
- Supervise assigned staff and provide backup support to key operational roles, as required
Supervisory Responsibilities
- Provides leadership, coaching, and supervision to assigned staff
- May oversee administrative and operational roles as required
Qualifications
Education & Experience
- Post-secondary degree in Human Resources, Labour Relations, Business Administration, or a related field
- OR a minimum of 4 years of progressive HR experience, including senior-level leadership and labour relations
- Demonstrated experience in a unionized environment, including collective bargaining and grievance management
Knowledge & Skills
- In-depth knowledge of employment legislation and labour relations practices
- Strong leadership, decision-making, and conflict resolution skills
- Excellent communication and interpersonal abilities
- Proven ability to manage multiple priorities in a fast-paced environment
- High level of integrity, professionalism, and discretion
Additional Requirements
- CHRP, CHRL, or CHRE designation is considered an asset
- Valid driver’s license and reliable transportation
- Satisfactory criminal record and vulnerable sector check
Working Conditions
- Combination of office-based work and participation in meetings, including union and board-related activities
- May require occasional evening or weekend work
- Other duties may be assigned in alignment with the scope and level of the role
Additional Notes
· Artificial Intelligence will not be used to screen, access or select access
· This posting is for a current vacancy
· Applications will be accepted until May 22, 2026.
Pay: $80,000.00-$101,000.00 per year
Work Location: In person
