Staffmax Jobs

IVR Developer (Cisco CVP / Java)
Staffmax Staffing and Recruiting —Toronto, ON
- Up to $120,000 a year
- Full-time
- Hybrid work
- Java
- APIs
- Agile
Quick apply
Warehouse Associate – Full-Time ( (Bilingual – English/French)
Staffmax —Quebec City, QC
- $40,000–$50,000 a year
- 8 hour shift
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Plastic Extrusion Machine Operator
Staffmax —Winnipeg, MB
- $19–$20 an hour
- Evening shift
- Heavy lifting
- Manufacturing
- Mechanical knowledge
Quick apply
5h
Client Services & Sales Support Coordinator
Staffmax —Winnipeg, MB
- $18–$21 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Concrete Laborer
Staffmax —Winnipeg, MB
- $22 an hour
- Temporary
Quick apply
Contract: CNC / Industrial Machinist
Staffmax —Montréal, QC
- $35–$40 an hour
- Contract
- Forklift
- Manufacturing
Quick apply
Fleet/Driver Manager
Staffmax —Winnipeg, MB
- $45,000–$52,000 a year
- Immediate opening
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5h
Concrete Finshers – Residential Construction
Staffmax —Winnipeg, MB
- $30–$37 an hour
- Monday to Friday
- Supervising experience
- Construction experience
- Leadership
Quick apply
Talent Acquisition & HR Generalist
Staffmax —Burlington, ON
- $65,000–$85,000 a year
- Sales
- Microsoft Office
- Human resources
Quick apply
12d
Journeyman Sheet Metal Worker
Staffmax —Winnipeg, MB
- $45.44 an hour
- Travel
- Mileage reimbursement
Quick apply
Mobile Diesel Technician- Laval
Staffmax —Laval, QC
- $31–$37 an hour
- Monday to Friday
- Heavy lifting
- Travel
- HVAC
- Paid time off
Quick apply
Level 4 HVAC/R Apprentice
Staffmax —Winnipeg, MB
- $34.04 an hour
- Travel
- HVAC
- Mileage reimbursement
- Dental care
Quick apply
Bilingual Receptionist (French/English) – Vacation Coverage
Staffmax —Toronto, ON
- $20–$22 an hour
- Contract
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Level 3 HVAC/R Apprentice
Staffmax —Winnipeg, MB
- $29.79 an hour
- Travel
- Mileage reimbursement
- Dental care
Quick apply
Truck and Coach & Trailer Technician (310T & 310J)
Staffmax —Winnipeg, MB
- Weekends as needed
- Mechanical knowledge
- Disability insurance
- Dental care
Quick apply
Platform Lead – Temenos Core Banking
Staffmax —Toronto, ON
- $120,000 a year
- Remote
- Azure
- Management
- Computer Science
Quick apply
Level 3 Plumber Apprentice
Staffmax —Winnipeg, MB
- $30.89 an hour
- Travel
- Mileage reimbursement
- Dental care
Quick apply
Solution Architect – OFSAA / LoanIQ
Staffmax —Toronto, ON
- $135,000 a year
- Oracle
- Financial services
- Communication skills
Quick apply
Level 4 Plumbing Apprentice
Staffmax —Winnipeg, MB
- $35.30 an hour
- Travel
- Mileage reimbursement
- Dental care
Quick apply
Industrial Maintenance Sales Representative
Staffmax —Saskatoon, SK
- $60,000–$80,000 a year
- Sales
- HVAC
- Manufacturing
- Mileage reimbursement
Quick apply

I want to receive the latest job alerts for staffmax

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

staffmax jobs near

IVR Developer (Cisco CVP / Java)

Staffmax Staffing and Recruiting
Toronto, ON

Quick apply

Job details

Permanent | Full-time
Up to $120,000 a year

Qualifications

CI/CD
XML
Tomcat
Microsoft SQL Server
Java
REST
APIs
Agile
Web services
Financial services
Communication skills

Full job description

Location: Toronto, ON (Hybrid)
Employment Type: Full-Time
Salary: Up to CAD $120,000

About the Role

We are seeking an experienced IVR Developer to join our team supporting enterprise contact center solutions for a bank. This role is ideal for a developer with strong expertise in Cisco CVP, Java, and contact center technologies, with hands-on experience building scalable customer self-service IVR applications and integrating them with backend systems.

You will work closely with architects, business stakeholders, and contact center teams to design, develop, integrate, and maintain IVR applications that deliver seamless customer experiences.

Key Responsibilities

Design, develop, and maintain DTMF-based IVR applications using Cisco CVP.
Develop IVR applications using Cisco Call Studio and VXML Server.
Create and enhance custom CVP elements using Java.
Configure and deploy applications on Apache Tomcat.
Integrate IVR applications with backend systems using REST APIs, XML Web Services, and OAuth2 authentication.
Develop Java-based services to support IVR functionality and customer self-service features.
Integrate IVR solutions with MS SQL Server databases.
Enable secure data sharing between IVR applications and the Agent Desktop.
Integrate Cisco CVP applications with Cisco UCCE/ICM routing scripts.
Configure DNIS routing, CTI Variables, skill group queuing, and Finesse Agent Desktop integration.
Participate in application testing, troubleshooting, deployment, and production support.
Work collaboratively with business analysts, QA teams, architects, and infrastructure teams to deliver high-quality solutions.
Utilize Cyara for IVR testing and validation where applicable.

Required Qualifications

4+ years of experience developing DTMF IVR applications using Cisco CVP.
Strong hands-on experience with:
Cisco Call Studio
Cisco CVP
VXML Server
CVP Custom Elements (Java)
Apache Tomcat
Strong Java development experience.
Experience integrating backend systems using:
REST APIs
OAuth2
XML Web Services
Experience working with MS SQL Server.
Hands-on experience building customer self-service IVR solutions.
Experience sharing data between IVR applications and Agent Desktop.
Strong understanding of Cisco UCCE/ICM integration, including:
Routing Scripts
DNIS
Skill Group Queuing
CTI Variables
Cisco Finesse Agent Desktop
Experience with Cyara testing is an asset.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication and collaboration skills.

Preferred Qualifications

Experience working within banking or financial services environments.
Experience supporting enterprise contact center platforms.
Familiarity with Agile development methodologies.
Knowledge of CI/CD deployment practices.

Pay: Up to $120,000.00 per year

Application question(s):

How many years of hands-on experience do you have developing DTMF-based IVR applications using Cisco CVP?
Have you worked with Cyara or similar IVR testing/validation tools?
Are you legally authorized to work in Canada without requiring sponsorship?

Work Location: Hybrid remote in Toronto, ON (York District)

Quick apply

Refine Your Search

IVR Developer (Cisco CVP / Java)

Warehouse Associate – Full-Time ( (Bilingual – English/French)

Plastic Extrusion Machine Operator

Client Services & Sales Support Coordinator

Concrete Laborer

Contract: CNC / Industrial Machinist

Fleet/Driver Manager

Concrete Finshers – Residential Construction

Talent Acquisition & HR Generalist

Journeyman Sheet Metal Worker

Mobile Diesel Technician- Laval

Level 4 HVAC/R Apprentice

Bilingual Receptionist (French/English) – Vacation Coverage

Level 3 HVAC/R Apprentice

Truck and Coach & Trailer Technician (310T & 310J)

Platform Lead – Temenos Core Banking

Level 3 Plumber Apprentice

Solution Architect – OFSAA / LoanIQ

Level 4 Plumbing Apprentice

Industrial Maintenance Sales Representative

I want to receive the latest job alerts for staffmax

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected