Delta, Bc Helpdesk support Jobs – 92 Openings This Week

Terminal Support Specialist
Global Container Terminals —Delta, BC
- $81,120–$94,896 a year
- Full-time
- Heavy lifting
- Linux
- Communication skills
Quick apply
IT Specialist
Nurse Next Door —Vancouver, BC
- From $70,000 a year
- Full-time
- Customer service
- High school diploma or GED
- Project management
Quick apply
Junior Mechanical Designer / CAD Drafter
Commercial Truck Equipment Co. —Delta, BC
- $50,000–$60,000 a year
- Immediate opening
- AutoCAD
- Microsoft Excel
- CAD
- Profit sharing
- Disability insurance
Quick apply
7d
IT Service Lead
Kandor Management —Burnaby, BC
- $60,000–$80,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Communication skills
Quick apply
12d
Project Administrator
Pinchin Ltd —Richmond, BC
- $50,000–$57,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Office and Lease Administrator
Solution Financial Inc. —Richmond, BC
- From $38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
Functional Analyst
Engineers and Geoscientists BC —Burnaby, BC
- $86,500–$96,500 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's
- Scripting
IT Service Desk Analyst
West Coast Reduction —Vancouver, BC
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Travel
Quick apply
2d
Process Engineer
Express Employment Professionals —Surrey, BC
- $55,000–$60,000 a year
- Full-time
- AutoCAD
- CAD
- Bachelor's
- Dental care
- Vision care
Quick apply
7d
IT Helpdesk Support Specialist
BC Pavco —Vancouver, BC
- $57,000–$71,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Quick apply
13d
L1 Support Hero
GAM Technical Services —Vancouver, BC
- $40,000–$60,000 a year
- Weekends as needed
- Customer service
- English
- Microsoft Office
- Dental care
Quick apply
IT Helpdesk Support
H.H. Angus and Associates Limited —Vancouver, BC
- $55,000–$65,000 a year
- Hybrid work
- IT
- In-person
- Communication skills
Helpdesk Specialist
Fraser Valley Real Estate Board —Surrey, BC
- $60,000–$65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Paid time off
Quick apply
Technical Support / Client Services Consultant (Tier 1)
Smartt Inc. —Burnaby, BC
- $60,000–$75,000 a year
- 8 hour shift
- Hybrid work
- Oracle
- Customer service
- English
- Dental care
- Flexible schedule
Quick apply
13d
Desktop Support Analyst
Houle Electric Limited —Burnaby, BC
- $50,000–$65,000 a year
- Full-time
- Hybrid work
- Computer Science
- SharePoint
- Communication skills
Quick apply
Help Desk/Information Systems Support
Brownlee —Vancouver, BC
- Weekends as needed
- Windows
- Microsoft Office
- Analysis skills
Customer Service / Technical Support Associate
Bluebits Technologies Inc. —Burnaby, BC
- $20–$25 an hour
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Dental care
- Vision care
Quick apply
Technical Support Analyst I
Family Insurance Solutions —Vancouver, BC
- $45,000–$82,100 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Analysis skills
- Tuition reimbursement
- Paid time off
Quick apply
10d
IT Helpdesk Technician (Evening Shift)
ICON Creative Studio —Vancouver, BC
- $50,000–$55,000 a year
- Full-time
- Software troubleshooting
- Linux
- In-person
- Dental care
- Vision care
Quick apply
14d
IT Help Desk Co-op
Purdys Chocolatier —Vancouver, BC
- $20.25 an hour
- Temporary
- Computer Science
- Customer service
- Windows
Quick apply
14d

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Terminal Support Specialist

Global Container Terminals -
Delta, BC

Quick apply

Job details

Full-time
$81,120–$94,896 a year

Qualifications

MCSA
Heavy lifting
MCSE
CompTIA Network+
CompTIA Linux+
Linux
CompTIA Server+
Communication skills
CompTIA A+
Driving Licence
Help desk

Full job description

GCT is the operator of the largest container terminal in the country and one of the largest employers in the maritime sector. We are the major entry point for international trade in Canada, totaling over $2 billion in economic output each year. Operating on the West Coast for over a hundred years, with the support of our people, we played a major role in the development of the Asia Pacific Gateway.

We offer rewarding opportunities for team-oriented individuals who thrive in a fast-paced environment that are accountable, innovative, and driven to achieve challenging goals. We have an opportunity for a Terminal Support Specialist(s) within our IT Hardware Department.

Key Responsibilities

You will be responsible for responding to support incidents as reported by the helpdesk for the general computing environment, including (but not limited to) desktop and mobile computing hardware and software, network systems, business systems and server infrastructure. This role also provides hands-on, on-site technical support for specialized computing systems integrated into heavy machinery throughout the terminal, encompassing both indoor and outdoor environments across all seasonal conditions. Where appropriate the individual will co-ordinate and escalate issues to the appropriate 3rd level support and / or external vendor resources.

You will be responsible for the following:

Act as the primary point of contact to support the desktop and yard equipment in GCT’s lower mainland sites: Deltaport, Vanterm and downtown Vancouver.
Respond physically to site when appropriate to diagnose, repair, and maintain computer systems.
Work with unionized labour to troubleshoot, repair, and in some cases upgrade computer systems in industrial equipment.
Communicate clearly and effectively: electronically, by phone, or in person with users experiencing difficulties to determine, resolve, and document problems experienced.
Second level support for inquiries from central helpdesk.
Prioritize and manage several tickets at once using our ticketing system.
Troubleshoot, remediate, and document issues as they arise. May require dispatching and triaging with third level support and/or vendors.
Proactively identify and learn applicable software and hardware used and supported by the organization.
Proactively identify root cause of issue and suggest steps for prevention of future problems.
Work with project stakeholders in the deployment of new computer systems in both office and industrial settings.
Keep records of equipment user problems to allow for trend analysis.
Participate in projects pertaining to technology.
Perform other related duties as required.

Requirements

You bring your previous experience in 2nd level helpdesk support, with a focus on hardware. You also bring strong organization and problem-solving skills, as well as your flexibility to perform multiple tasks. You are able to work in a self-directed manner and are also able to work effectively with a team or work group. You have excellent troubleshooting, verbal and written communication skills and a proven ability to work in a fast-paced dynamic environment. You have a strong desire to learn and continue your growth in the IT industry.

Education & Experience:

A BCIT Technology degree, or equivalent.
An A+, Network+ and Server+ certification or equivalent.
Linux+ or equivalent.
MCSA/MCSE or equivalent.
2 years or more experience in a 2nd level helpdesk role.
Exemplify initiative, independence and being a team player.
Access to a vehicle at all times.
Physical ability to provide field support in all weather conditions.

Extensive practical experience in a similar role or a combination of education, training and experience in a related discipline may be considered in lieu of the above.

This position requires the ability to lift objects up to 70lbs, reaching above and below waist-level, the ability to climb to heights over 30 feet, a valid driver’s license and access to a vehicle, the ability to work at any of our terminal locations and the ability to work various shifts as related to 24/7 operation. An understanding of the Container Shipping Industry and previous experience in an operations environment is also an asset.

Compensation:

Salary Range $81,120 - $94,896.
Competitive benefits include a defined benefit pension plan and annual incentive plan.

Leadership Practices

Model the Way – Leaders find their voice by clarifying their personal values and expressing them in a style that is authentically their own, and they set the example by aligning actions with shared values.

Inspire a Shared Vision – Leaders envision the future by imagining exciting and ennobling possibilities and enlisting others in a common vision by appealing to shared aspirations.

Challenge the Process – Leaders search for opportunities by seeking innovative ways to change, grow, and improve. They also experiment and take risks by constantly generating small wins and learning from mistakes.

Enable Others to Act – Leaders foster collaboration by promoting cooperative goals and building trust. They strengthen others by sharing power and discretion.

Encourage the Heart – Leaders recognize contributions by showing appreciation for individual excellence. They also celebrate values and victories by creating spirit of community.

GCT is an Equal Opportunity employer and is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, religion, gender identity or expression, sexual orientation, national origin, genetics or medical history, disability, veteran status, and all other non-merit characteristics. Please feel welcome to advise us on your preferred pronouns in your application.

To Apply

To take your career where tomorrow arrives today, visit our website for a more detailed job description: http://globalterminalscanada.com/content/careers. Click on Open Jobs and apply online.

Safety. Pride. Profession

Quick apply

Refine Your Search

helpdesk support jobs in delta, bc

Terminal Support Specialist

IT Specialist

Junior Mechanical Designer / CAD Drafter

IT Service Lead

Project Administrator

Office and Lease Administrator

Functional Analyst

IT Service Desk Analyst

Process Engineer

IT Helpdesk Support Specialist

L1 Support Hero

IT Helpdesk Support

Helpdesk Specialist

Technical Support / Client Services Consultant (Tier 1)

Desktop Support Analyst

Help Desk/Information Systems Support

Customer Service / Technical Support Associate

Technical Support Analyst I

IT Helpdesk Technician (Evening Shift)

IT Help Desk Co-op

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