Counter/inside sales representative Jobs

Customer Service Representative – Architectural Hardware / Locksmith Industry
Seccan —Edmonton, AB
- $48,000–$63,000 a year
- Immediate opening
- Sales
- Customer service
- ERP systems
- Disability insurance
- Dental care
Quick apply
9d
Spécialiste en location / Equipment Rental Specialist
Sunbelt Rentals of Canada —Varennes, QC
- $23.35–$27.72 an hour
- Overtime
- Bilingual
- Spanish
- Sales
- Dental care
- Tuition reimbursement
Quick apply
Counter Salesperson
EMCO Corporation —Winnipeg, MB
- Full-time
- Sales
- Customer service
- Forklift
- Profit sharing
- Flextime
Quick apply
Customer Service Representative
Circle K - Subway —Tweed, ON
- $17.60 an hour
- Sales
- High school diploma or GED
- Cashiering
11d
Assistant Manager- Concord
Gerrie Electric Wholesale LTD —Concord, ON
- Full-time
- Microsoft Excel
- Microsoft Office
- No university degree
- Dental care
- Employee assistance program
Quick apply
Sales - Customer Service Rep - CN
Blair Building Materials, Inc. —Maple, ON
- $48,500 a year
- Full-time
- Sales
- High school diploma or GED
- Organizational skills
- Disability insurance
- Dental care
Quick apply
Head Barista/Supervisor
Equator Coffee Almonte —Almonte, ON
- $18.60 an hour
- 8 hour shift
- Communication skills
Quick apply
Customer Service Associate
Bass Pro Shops —Dartmouth, NS
- Part-time
- Sales
- Customer service
- High school diploma or GED
Assistant gérant
Couche-Tard —Gatineau, QC
- Customer service
- High school diploma or GED
- Cashiering
9d
HVAC Specialist
Sinclair Supply —Edmonton, AB
- Full-time
- Sales
- Customer service
- Forklift
- Paid sick leave
Quick apply
Branch Representative (12 Month Term)
Ultramar —Dartmouth, NS
- Weekends as needed
- Computer skills
- Mechanical knowledge
Quick apply
13d
Shipper/Receiver 3
Bobrick Washroom Equipments Inc —Scarborough, ON
- $22.24–$27.00 an hour
- Monday to Friday
- Inventory control
- Writing skills
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Part-Time Cashier / Line Cook
McDonald's —Winnipeg, MB
- Part-time
- No experience needed
- Food service experience
- Flexible schedule

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Sales - Customer Service Rep - CN
Blair Building Materials, Inc. —Maple, ON
Complete sales orders and tender cash sales. Greet customers warmly and determine problems, orders, or other reasons for calling. Must be able to multitask.
$48,500 a year
Quick apply
Shipper/Receiver 3
Bobrick Washroom Equipments Inc —Scarborough, ON
Valid driving license for company van would be an asset. Current fork truck license preferred. Maintain a healthy and safe environment by keeping the work area…
$22.24–$27.00 an hour
Quick apply

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Customer Service Representative – Architectural Hardware / Locksmith Industry

Seccan -
Edmonton, AB

Quick apply

Job details

Permanent | Full-time
$48,000–$63,000 a year
9 days ago

Qualifications

Sales
Customer service
ERP systems
Inside sales
Business development

Full job description

A Well-Cut Key

At SECCAN, every key matters.

Not just the ones we sell, but the ones we forge, day after day, through our relationships, our actions, and our way of working together.

Our culture isn’t a rigid lock or a complicated mechanism. It’s a living system built on respect, collaboration, boldness, and a constant drive to do things right. Together, we unlock the doors to the future through shared ideas, challenges met, and a collective commitment to deliver excellence.

Here, every employee leaves a unique imprint, and it’s the combination of all these pieces that makes SECCAN much more than just a supplier, it makes us a close knit team, grounded in real, tangible values. Because when you work in access mechanisms, it only makes sense to value openness.

Welcome to a culture where your contribution truly matters and where we believe that great hardware means nothing… without a solid team behind it.

We have an immediate opening for a Customer Service Representative to provide superior service to new and existing customers. If you are a motivated self-starter who is organized, detail oriented and thrives on challenge, then this may be the opportunity you have been looking for.

MAIN TASKS & RESPONSIBILITIES

The main responsibility of a CSR is to provide exceptional customer service, promptly addressing inquiries and concerns, maximizing opportunities for upselling and cross-selling, and ensuring overall customer satisfaction.

Customer Care

· Provide outstanding customer care and support to all Customers.

· Answer Customer Care telephone calls and emails & provide a seamless Customer experience.

· Provide exemplary service for walk-in Customers.

· Communicate product benefits and pricing to potential customers to generate sales.

· Collaborate with sales team and marketing on different programs and for potential closure strategies.

· Gather feedback on customers about our service and support and relay the information to the appropriate team.

· Maintain and update the records of customers interactions and sales activities.

Market and Product Knowledge

· Stay up to date on the industry trends, markets, and competitors.

· Expand knowledge by participating in training sessions and vendors programs.

Administrative Tasks

· Accurately enter and process customer orders into the system

· Verify order details, pricing, and product availability.

· Perform administrative tasks as requested.

· Generate and process invoices accurately.

· Manage online orders, process payments, and confirm order status.

· Handle Return Goods Authorizations (RGAs) by reviewing and approving return requests.

· Process credits and refunds in accordance with company policies and procedures.

· Collaborate with the finance team when required.

Special Projects and Cross-Departmental Support

· Collaborate with cross-functional teams on special projects and initiatives aimed at improving customer experiences, operational efficiency, and revenue growth.

· Provide expertise and resources to support different departments, fostering a culture of teamwork and shared goals.

· Participate in ad-hoc assignments and projects as directed by senior management to address evolving business needs and challenges.

What You Bring

Experience

5+ years background in customer service, inside sales, or operations
Comfortable working in a small team or SME environment
Exposure to sales support or business development is a strong asset

Skills

Strong organizational and prioritization abilities
Ability to act quickly and manage multiple tasks at once
Good business sense and ability to spot opportunities
Comfortable with ERP systems and order management tools

Mindset

Team-oriented and collaborative
Proactive and action-driven
Versatile and hands-on
Comfortable contributing to both service and sales
You are close to the action and the decision-making
You directly impact both customer experience and sales results
You help the team operate more smoothly and efficiently

Your role is simple, keep things moving and don’t let opportunities slip through.

· You are the link between the customer, sales, and operations.

· You make sure things get done and you help grow the business along the way.

Job Types: Full-time, Permanent

Pay: $48,000.00-$63,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Experience:

Customer service: 2 years (required)
Counter Sales: 2 years (preferred)
Door Hardware: 1 year (preferred)

Work Location: In person

Quick apply

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