Security SME (Prisma Access and Palo Alto)
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Location: Anywhere in Canada, (Remote)
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Contract Length: 6 Months
We at Raise are hiring a Security SME (Prisma Access and Palo Alto) for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities:
The resource is the lead for SSE WITO transition and for working with Palo Alto for Panorama to SCM migration for firewalls and SSE. Here are the activities expected from this resource:
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Review the existing Prisma Access deployment, including remote networks, service connections, security policies, URL filtering, WildFire, FWaaS, SWG, ZTNA, and logging.
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Validate the current SSE architecture, including user access flows, branch connectivity, traffic forwarding, identity integration, and HA/resiliency design.
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Review how Prisma Access is currently managed in Panorama, including templates, device groups, shared objects, policy hierarchy, and commit/push process.
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Lead technical KT sessions with the incumbent provider, customer SMEs, Palo Alto, and Clients operations teams. Ensure KT covers both configuration and operational support procedures.
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Confirm Clients access to Panorama, Prisma Access, logging, the support portal, ITSM/SNOW, monitoring tools, customer documentation repositories, and escalation channels.
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Validate and update run books for common Prisma Access issues, including user connectivity, branch tunnel issues, authentication failures, URL filtering requests, policy changes, and service-impacting events.
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Work with managed services team to validate monitoring sources, alert thresholds, log forwarding, dashboards, and event handling expectations for 24x7 operations.
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Assist with ensuring successful handover to Clients SS operations team
Additional Responsibilities:
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Independently review a Prisma Access environment.
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Understand Panorama-managed Prisma Access configurations.
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Participate in WITO and incumbent knowledge transfer.
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Identify operational gaps and risks.
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Support Palo Alto PS during SCM migration.
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Validate post-migration functionality.
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Create operational support documentation.
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Support L2/L3 troubleshooting during transition and hypercare.
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Understand Network and Security Foundations
Strong candidates may have one or more of the following:
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Palo Alto PCNSE
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Palo Alto Prisma Access certification / specialization
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Palo Alto SASE or SSE accreditation
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Palo Alto Panorama / NGFW implementation experience
Required Key Technical Skills:
The resource should have hands-on experience with:
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Panorama
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Palo Alto / Prisma Access
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Strata Cloud Manager
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AI Access (preferred)
Primary Skills:
- Experience with Palo Alto Prisma Access and Palo Alto firewalls.
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or [email protected]
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