Windermere Jobs

Restaurant Manager - Seasonal
Windermere House Resort —Utterson, ON
- $55,000 a year
- Seasonal
- Hospitality
- Bar
- Customer service
Quick apply
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Interior Health Authority —Invermere, BC
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Licensed Practical Nurse (LPN) | Acute
Interior Health Authority —Invermere, BC
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Interior Health Authority —Invermere, BC
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Restaurant Manager - Seasonal

Windermere House Resort -
Utterson, ON

Quick apply

Job details

Seasonal | Full-time
$55,000 a year

Qualifications

Hospitality
Customer service
Multi-line phone systems
Phone etiquette
Leadership
Hotel experience

Full job description

The Restaurant Manager is responsible for demonstrating an exceptional level of guest service standards and supporting the front of house service staff on the floor. The ideal candidate will bring leadership experience from a similar environment, as well as best practices in guest service, staff management, operations, safety and compliance and is a natural leader.

This position will be involved in all aspects of the:

The Rosseau Restaurant

Windermere Pub

Summary

Front of House Operation:

Conduct morning pre-shift and post shift meetings with all staff.
For each shift assign staff sections, duties and review open table reservation assignments.
Greet and handle all guest interaction with a high level of professionalism and hospitality.
Daily inspections on cleanliness, organization and opening & closing and shift change duties are completed.
Quality checks each guest table to ensure expectations in service and food and beverage offerings meet or exceed individual guest expectations.
During service oversee all areas and staff while assisting where needed – maintain a strong floor presence
Ensure buffet is always clean, neat, food is abundant, and all accompaniments are present
Empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve.
Ensure service standards/timelines are maintained. Lease with kitchen lead for turn around action plans
Review and approve all service recovery measures / adjustments
Ensure detailed end of shift log completed and available

Responsibilities:

Create a culture of empowerment, accountability, teamwork, continuous improvement, and a passion for providing exceptional hospitality
Actively manage labour costs – reassign, alter shifts, assign/manage breaks/meal periods
Ensure professional image of team, - grooming, uniform, serving etiquette, attendance
Assist with recruiting and onboarding to build a high functioning and positive team
Oversee employees while reviewing opportunities for continue improvement.

Qualifications

Proven leadership skills in a hospitality environment
Strong customer service orientation with a focus on guest satisfaction
Experience managing front desk operations and hotel services
Proficiency in handling multi-line phone systems
Ability to communicate effectively in multiple languages is a plus
Knowledge of phone etiquette and guest interaction best practices

Pay: $55,000.00 per year

Licence/Certification:

work permit (required)

Work Location: In person

Quick apply

Refine Your Search

Restaurant Manager - Seasonal

Shift Manager (KFC Winnipeg - WINDERMERE)

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Licensed Practical Nurse (LPN) | Acute

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