Waterloo, On Two technical support Jobs – 98 Openings This Week

CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
- $85,000–$115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Software troubleshooting
- Data analysis skills
- Disability insurance
- Dental care
Quick apply
12d
Intermediate Azure Deployment Engineer
AirGate Technologies Inc. —Ontario
- $90,000–$115,000 a year
- Full-time
- Remote
- Azure
- DevOps
- Linux
- Dental care
- Paid time off
Quick apply
Mechanical Licensed Millwright (Afternoon shift)
Conestoga Meat Packers —Breslau, ON
- $46 an hour
- Overtime
- Bilingual
- English
- Programmable logic controllers
- Employee assistance program
Quick apply
Regional Sales Manager
Artspan Inc. —Cambridge, ON
- $70,000–$90,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Marketing
Quick apply
5d
Location Manager
Cambridge Public Library —Cambridge, ON
- $103,081–$120,590 a year
- Weekends as needed
- Customer service
- Master's degree
- Project management
- Dental care
- Employee assistance program
Quick apply
PCB Design Engineer
System-On-Chip Technologies —Waterloo, ON
- Full-time
- CAD
- Engineering
- Master's degree
Mechanical Licensed Millwright - Nights
Conestoga Meat Packers —Breslau, ON
- $46 an hour
- Overtime
- Bilingual
- English
- Programmable logic controllers
- Employee assistance program
Quick apply
Senior Technologist - Mammography FTC 2026-6846
Cambridge Memorial Hospital —Cambridge, ON
- $42.24–$54.87 an hour
- Weekends as needed
- AI
- Leadership
- Communication skills
- Wellness program
- Dental care
Child and Youth Counsellor I, Safe Haven - 6275E
Starling Community Services —Kitchener, ON
- $24.10–$28.95 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Tuition reimbursement
Quick apply
22h
Pet Groomer & Salon Trainer
PetSmart —Cambridge, ON
- $19.03–$29.03 an hour
- Part-time
- Organizational skills
- Communication skills
- Tuition reimbursement
- Paid time off
6d
Medical Laboratory Technologist PT 2025-6477
Cambridge Memorial Hospital —Cambridge, ON
- Part-time
- Laboratory experience
- AI
- Communication skills
- Wellness program
- Dental care
Mechanical Design Engineer 1
BWX Technologies —Cambridge, ON
- $88,000–$129,000 a year
- Engineering
- Bachelor's
- Manufacturing
- Disability insurance
- Dental care
1d
Nuclear Engineer (Neutronics Specialist)
CSMC —Waterloo, ON
- Full-time
- Doctoral degree
- Engineering
- Research
Quick apply
Nuclear Thermal-Hydraulics Engineer
CSMC —Waterloo, ON
- Full-time
- Doctoral degree
- Writing skills
- Engineering
Quick apply
Senior Tax Manager
Baker Tilly GWD —Guelph, ON
- $126,000–$147,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Flexible schedule
Quick apply

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two technical support jobs near waterloo, on

CPA with a passion for tech

BAI Bragonier + Associates Inc
Ontario

Quick apply

Job details

Permanent | Full-time
$85,000–$115,000 a year
12 days ago

Qualifications

Power BI
Microsoft Excel
Software troubleshooting
Accounting software
Data analysis skills
Dependability
Chartered Professional Accountant
Bachelor's
Accounting
Scripting
VBA
AI
Document management
PowerShell

Full job description

Accounting Software Implementation Specialist

Location: Remote – Ontario Type: Full-time Compensation: $85,000 – $115,000, commensurate with experience

________________________________________

About the Role

BAI is the only Canadian firm focused exclusively on software integration and implementation for public accounting firms. We are looking for someone to guide our member firms through the adoption, integration, and ongoing refinement of our policy-based platform.

This is a remote role suited to an experienced professional who thrives working independently, communicates with confidence, and enjoys helping others work smarter.

________________________________________

What You'll Do

Facilitator – Collaborate, problem-solve, and educate small groups within our member firms.

Coach – Mentor clients through the implementation, integration, and continued refinement of our well-documented policies, protocols, and guidance.

Technician – Follow well-documented procedures to manipulate data and run scripts to configure apps and servers.

Collaborator – Research and evaluate new features as accounting apps evolve, then document findings and best practices to keep our member firms ahead of the curve.

________________________________________

Your Impact

Help accounting firms work with technology that fits how they operate

Turn inconsistent processes into documented workflows the whole firm can rely on

Be the calm, knowledgeable voice that gives clients confidence when technology feels overwhelming

Contribute to best practices that benefit hundreds of firms across Canada

________________________________________

What We're Looking For

Communication

Explain technical concepts using clear, common-sense language

Guide clients through tasks and configurations by screen share

Proactive with client outreach — check-ins, follow-ups, and timely responses

Work Style

Works independently without close supervision

Strong attention to detail and accuracy

Manages task lists and deadlines reliably

Curious, teachable, and efficiency-minded

Technical Skills

Run and modify existing Windows scripts (bat, vbs, ps, etc.)

Set and modify Windows file security, folder permissions, and network shares

Methodical and systematic in troubleshooting

Data Analysis & Automation

Build, interpret, and modify complex Excel formulas

Compare and reconcile data across multiple sources

Run and modify existing VBA macros and automation tools

Use BI tools such as Power BI to explore and visualize large datasets

Accounting Software

Tax preparation or review (Taxprep, TaxCycle, ProFile, etc.)

Audit & assurance file preparation (Caseware Working Papers, Caseware Cloud)

Document management (Doc.It, iFirm, M-Files, etc.)

Documentation

Write clear, accurate step-by-step instructions for non-technical audiences

Review and QC technical documentation for accuracy, clarity, and consistency

Work within established templates and style guides

________________________________________

Nice to Have

Professional accounting designation (CPA or equivalent)

Experience at a public accounting firm

Experience at a software vendor or MSP

Familiarity with Power Automate or similar automation tools

Experience using AI assistants as a work tool

________________________________________

Benefits

$85,000 – $115,000 salary, commensurate with experience

Fully remote — furniture and monthly home office allowances included

Extended health, dental, life, and disability coverage

Training and development budget

Birthday leave

A collaborative team culture built around growth and innovation

________________________________________

About BAI

BAI is internationally recognized in software integration and implementation for public accounting firms. We are the only Canadian firm focused exclusively on this space — serving hundreds of member firms and thousands of professionals across Canada.

We are fully remote with no physical office. Our success depends on a dynamic, collaborative, and highly engaged team that works well together — despite working apart. We value professionalism, accountability, and flexibility, and we are committed to creating a supportive environment where experienced professionals can do meaningful work without the demands of full-time public practice.

Our best practices are collected into ClientDocs — a platform integrating client document preparation, delivery, and archiving using Canada's industry-leading software.

________________________________________

Apply now — we'd love to hear from you.

Pay: $85,000.00-$115,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Work from home

Application question(s):

Tell us about a time you took the initiative to automate a manual process or build a tool to save time. What was the problem, and what tools (e.g., Power Automate, VBA, AI, Excel) did you use?
Which public accounting software are you most comfortable with, and in what capacity did you use or support them?
Do you have experience in a client-facing role where you had to train or explain technical concepts to non-technical users?
Tell us about a time you had to reconcile two large datasets that didn’t match. What specific tools or methods did you use to hunt down the outliers, exceptions, or missing data?
This role sits at a very unique intersection: Public Accounting rules, IT troubleshooting, and workflow automation. Which of these three areas excites you the most, and why?

Education:

Bachelor's Degree (preferred)

Experience:

Microsoft Excel: 1 year (required)
Scripting / Automation: 1 year (preferred)
Caseware Working Papers: 1 year (preferred)
Tax Software (Taxprep / ProFile / TaxCycle): 1 year (preferred)
CPA Accounting firm: 1 year (preferred)

Location:

Ontario (required)

Work Location: Remote

Quick apply

Refine Your Search

two technical support jobs in waterloo, on

CPA with a passion for tech

Intermediate Azure Deployment Engineer

Mechanical Licensed Millwright (Afternoon shift)

Regional Sales Manager

Location Manager

PCB Design Engineer

Mechanical Licensed Millwright - Nights

Senior Technologist - Mammography FTC 2026-6846

Child and Youth Counsellor I, Safe Haven - 6275E

Pet Groomer & Salon Trainer

Medical Laboratory Technologist PT 2025-6477

Mechanical Design Engineer 1

Nuclear Engineer (Neutronics Specialist)

Nuclear Thermal-Hydraulics Engineer

Senior Tax Manager

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