Leduc, Ab Program manager Jobs – 113 Openings This Week

North American Operations Customer Engagement Lead
Purolator Inc —Edmonton, AB
- Research
- Microsoft Office
- Project management
Quick apply
5d
Samsung Sales Supervisor - Southgate Centre
OSL Retail Services Inc —Edmonton, AB
- $24 an hour
- Full-time
- Sales
- Customer service
- Recruiting
- Dental care
7d
Assistant Property Manager
Zen Residential —Edmonton, AB
- Weekends as needed
- Customer service
- Microsoft Office
- Recruiting
- Dental care
Quick apply
17h
Recreation Assistant - Casual
Optima Living —Edmonton, AB
- CPR Certification
- First Aid Certification
- Computer skills
18h
STORE MANAGER - CALL IT SPRING
ALDO Group —Edmonton, AB
- High school diploma or GED
- Paid time off
1d
(CAN) Produce Department Manager
Walmart Canada —Edmonton, AB
- Weekends as needed
3d
Retail Supervisor-WEST EDMONTON MALL
Bath & Body Works —Edmonton, AB
- $22 an hour
- Weekends as needed
- Sales
- High school diploma or GED
- No university degree
- Store discount
- Disability insurance
7d
DYNAMITE - Store Manager - Southgate Centre
Groupe Dynamite Inc. —Edmonton, AB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Assistant Store Manager, West Edmonton Mall I (Downstairs Location)
Saje Natural Wellness | Retail —Edmonton, AB
- $20–$25 an hour
- Analysis skills
Quick apply
8d
Health Care Aide (Part Time Casual)
Cogir Senior Living Canada —Edmonton, AB
- Part-time
- BLS Certification
- First Aid Certification
- Communication skills
Health Care Aide- Casual
Cogir Senior Living —Edmonton, AB
- BLS Certification
- First Aid Certification
- Communication skills
Health Care Aide (Part Time Casual)
Cogir Senior Living —Edmonton, AB
- BLS Certification
- First Aid Certification
- Communication skills
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart / Pharmaprix —Edmonton, AB
- Full-time
- Inventory management
- Retail management
- Communication skills
1h

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program manager jobs near leduc, ab

North American Operations Customer Engagement Lead

Purolator Inc -
Edmonton, AB

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Job details

5 days ago

Qualifications

QlikView
Logistics
Research
Microsoft Office
Project management
Risk analysis
Communication skills

Full job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

North American Operations Customer Engagement Lead

Within North American Solutions Design Team, this role will be responsible to represent Sr Director of North American Solution Design with sales requests including priority initiatives as defined by the Sr Director. The North American Operations Customer Solutions Lead will collaborate with internal and external stakeholders and oversee cross-functional teams regarding client’s concerns, initiative and projects. In addition, the Lead will strategize on project scope, objectives, and risks, critical and non-critical paths, ensuring stakeholder engagement and alignment.

We are considering candidates across North America for this role.

Responsibilities

Support Account Executives with service escalations in developing and managing relationships with internal and external customers where contact involves probing and interpretation in dealing with complex or sensitive issues and/or gaining cooperation with accountability.
National in scope Sales and Customer support, representing Operations in Customer needs analysis, Customer service questions/concerns, and meeting with National customers when required.
Working with internal stakeholders to identify cost and network impacts.
Responsible for developing onboarding deployment plans, managing resource allocation, and master schedules, as well as risk analysis, and leading project reviews.
Adhoc projects, collaborating with key subject matter experts throughout the head office and the field.
Manage and oversee client programs and projects, from conception to implementation; both from a high-level perspective as well as detailed business analysis, with a focus on achieving and sustaining customer satisfaction, through building customer relationships.
Analyze customer requirements and work with all functional groups to develop customer solutions including coordinating with operational staff in other divisions for integrated distributions across geographies.
Determine facility and labor requirements and work with other operations and lines of business to identify appropriate facilities and manpower.
Guide the Process Owners and other stakeholders through the required deliverables to execute the desired outcome of the project or task.
Strategize, build, and maintain new initiatives, identify short-term and long-term opportunities that align with corporate objectives.
Continually focus on cost controls and reductions, revenue generation, and overall customer and stakeholder satisfaction.
Account for non-standard customer expectations and work with internal stakeholders to identify cost impacts.
Drive revenue by interfacing with sales/operations to generate growth within the geography (new and existing customers), including presenting solutions to existing and new customers.
Provide summary level reporting of productivity, revenue, and service.

Experience

Over 4 years and including 5 years (generally progressive experience).
Vast Operations experience within Purolator or other Transportation/Logistics leaders.
Knowledge of Courier, Freight, Logistics and North America geography.
Ability to learn and understand Purolator-specific systems (Salesforce, Medgate, Qlikview Dashboards, FMR, Daily tracking, etc.).
Above-average Purolator Operations acumen.
High level of business oral and written communication skills.
Project Management experience.
Advanced knowledge of MS Office suite.

Education

Equivalent to University Graduation in General Courses - Analytical, critical thinking, and research skills gained.

Language Requirement: There are no language requirements for this position.

POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment

Reports to: Senior Manager North American Strategic Customer Support
-

Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [email protected]. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

Quick apply

Refine Your Search

program manager jobs in leduc, ab

North American Operations Customer Engagement Lead

Samsung Sales Supervisor - Southgate Centre

Assistant Property Manager

Recreation Assistant - Casual

STORE MANAGER - CALL IT SPRING

(CAN) Produce Department Manager

Retail Supervisor-WEST EDMONTON MALL

DYNAMITE - Store Manager - Southgate Centre

Assistant Store Manager, West Edmonton Mall I (Downstairs Location)

Health Care Aide (Part Time Casual)

Health Care Aide- Casual

Health Care Aide (Part Time Casual)

Assistant Front Store Manager, Hourly Full Time Flexible Shifts

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