Airdrie, Ab Dispatcher/customer service Jobs – 5 Openings This Week

Internal Advisor/Dispatcher
Country Hills Ford —Calgary, AB
- $70,000–$100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Service Dispatcher/Tower Operator
Kaizen Automotive Group —Calgary, AB
- $50,000–$60,000 a year
- Full-time
- Communication skills
- Time management
- Disability insurance
- Dental care
Ramp Agent
FedEx Canada —Calgary, AB
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
3d

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Internal Advisor/Dispatcher

Country Hills Ford -
Calgary, AB

Quick apply

Job details

Full-time
$70,000–$100,000 a year
1 day ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Filing
Microsoft Office
Databases
Organizational skills
Leadership
Communication skills
Time management

Full job description

Looking for a career where your organization skills and ability to keep things moving make a real difference?

At Country Hills Ford, we're searching for an Internal Advisor/Dispatcher who thrives in a fast-paced dealership environment. You'll be the central point connecting inventory, technicians, detail teams, and vendors—ensuring every vehicle moves through the process efficiently and every customer promise is delivered on time.

As the next step in our hiring process, select candidates will be required to complete a brief video submission.

Core Accountabilities

Create work orders for preparation of New/Pre-Owned inventory for sale
Advise Sales Management of additional work required and associated cost
Arrange and invoice sublet repairs for above vehicles
Process invoices for above vehicles
Process and complete appropriate checklists and warranty registration for above vehicles
Ensure timely completion of all work requests so that vehicle can be delivered as scheduled
Ensure work orders are dispatched with correct skills and promise times
Update advisors in a timely manner of any delays or issues
Work with shop foreman to ensure all work is completed and distributed
Ensure even distribution of work
Answer all incoming phone calls within three rings
Answer any inquiries possible and acquire assistance if necessary
Perform service department administrative tasks as directed by management
Report any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers

Requirements

Strong knowledge of Microsoft Office products, including Excel, Word, and Outlook
PBS experience is an asset
Excellent written and verbal communication skills and customer service abilities
Previous experience in a customer service role
Ability to maintain filing systems and database
Professional appearance and friendly disposition
Ability to work efficiently in a high-pressure environment

Personal Attributes

Passion, motivation, focus and leadership skills
Results focused
Team player
Ability to influence, negotiate, and mediate effectively
High attention to detail
Ability to maintain confidentiality and professionalism
Excellent interpersonal and team building skills
Strong time management and organizational skills
Honest, courteous, and able to demonstrate a strong work ethic

Hours of Work: Full time

Compensation:

$70K-$100K+ with Bonuses

Thank you for considering a career at Country Hills Ford!

We value your privacy and are committed to maintaining the confidentiality of your application.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

Quick apply

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