Burlington On Guest service Jobs – 543 Openings This Week

Spa Reception | The Pearle Hotel & Spa
The Pearle Hotel and Spa, Marriott Autograph Collection —Burlington, ON
- $20 an hour
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
Special Events Coordinator | The Pearle Hotel & Spa
The Pearle Hotel & Spa —Burlington, ON
- From $21 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Store discount
- Wellness program
Quick apply
10d
Host/Hostess
Stacked Pancake & Breakfast House —Burlington, ON
- From $17.60 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Flexible schedule
Quick apply
Experienced Barista
Roasta Cafe —Burlington, ON
- Part-time
- Serving
- Bar
- Microsoft Excel
Quick apply
General Manager, Venues & Events - Contract (Maternity Leave Coverage)
Scarlett House Food Group Inc. —Hamilton, ON
- $55,000–$60,000 a year
- Weekends as needed
- Serving
- Hospitality
- Bar
Quick apply
8d
Special Events Consultant
Pearle Hospitality —Hamilton, ON
- From $62,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
Bartender
The James Public Eatery —Hamilton, ON
- $17.60 an hour
- Part-time
- Hospitality
- Customer service
- POS
- Store discount
- Vision care
Quick apply
1d
Community Kitchen Development Manager
Hamilton Jewish Family Services —Dundas, ON
- $50,000–$56,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Project management
Quick apply
10d
Assistant General Manager
Service Inspired Restaurants —Ancaster, ON
- $60,100–$70,400 a year
- Bar
- Sales
- Inventory management
- Tuition reimbursement
Banquet Supervisor
Scarlett House Food Group Inc. —Hamilton, ON
- $26.50 an hour
- Full-time
- Hospitality
- Hotel
- Organizational skills
Quick apply
4d
General Manager
B Social Hospitality —Hamilton, ON
- $70,000–$75,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Store discount
- Dental care
Quick apply
1d
Service Manager, Jacksons Landing
The Landing Group —Burlington, ON
- $53,000–$66,000 a year
- Full-time
- Budgeting
- Restaurant experience
- Disability insurance
Quick apply
General Manager - The Mule Milton
The Mule —Milton, ON
- $58,000–$65,000 a year
- Full-time
- Hospitality
- Restaurant management
- Bachelor's
- Dental care
- Paid time off
Quick apply
Business Development Manager - Mr. Sub
MTY Group —Hamilton, ON
- $65–$75 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Sales
- Microsoft Office
- Profit sharing
- Disability insurance
Quick apply
Event Planning
AMG Inc. —Hamilton, ON
- $25–$35 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Banquet Server, and Supervisors for Oakville Legacy
Oakville Legacy Banquet Hall —Oakville, ON
- $17.60–$20.00 an hour
- Weekends as needed
- Serving
- Hospitality
- Customer service
Quick apply
Sr. Spa Manager | The Pearle Hotel & Spa
The Pearle Hotel and Spa, Autograph Collection —Burlington, ON
- From $80,000 a year
- Full-time
- Hotel
- Bachelor's
- In-person
- Wellness program
Quick apply
Seasonal Bartenders (Thirsty Bear Kitchen & Bar) - Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- From $15 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Store discount
Quick apply
Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- $15 an hour
- Temporary
- Serving
- Hospitality
- Bar
Quick apply
Housekeeper/Room Attendant
Killarney Mountain Lodge —Ontario
- $17.60 an hour
- Full-time
- Hospitality
- Hotel
- High school diploma or GED
Quick apply

I want to receive the latest job alerts for guest service in burlington on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Spa Reception | The Pearle Hotel & Spa

The Pearle Hotel and Spa, Marriott Autograph Collection -
Burlington, ON

Quick apply

Job details

Part-time | Full-time
$20 an hour

Qualifications

Hospitality
Sales
Customer service
Administrative experience
Front desk
Guest services
Phone etiquette
Leadership
Communication skills
Retail sales

Full job description

The Pearle Hotel & Spa – Burlington’s premier luxury hotel and spa is located on the stunning shores of Lake Ontario. Founded by the Ciancone family in 1936, Pearle Hospitality prides itself on providing guests with genuine and thoughtful experiences.

Our vision is to create positive human connection and we do so by living our values; Collaboration, Kindness, Quality and Perseverance.

The Spa Receptionist team member is responsible for providing exceptional guest service by managing reservations, greeting guests, and ensuring a seamless spa experience. They handle appointment scheduling, guest inquiries, and assist with retail sales, all while maintaining an organized and welcoming front desk environment. This role supports the spa’s operations by coordinating with therapists and other staff to ensure guest satisfaction and smooth day-to-day operations.

Ideal Candidate
Is personable, organized, and thrives in a fast-paced environment. They possess strong communication skills, an eye for detail, and the ability to multitask effectively while maintaining a calm and friendly demeanor.

Key Accountabilities

Book and manage reservations, balancing schedules efficiently while aligning guest preferences with spa availability.
Coordinate guest details and special requests with service providers and attendants to ensure a smooth and personalized experience.
Promote spa products and services to guests, actively achieving retail sales targets and enhancing their experience.
Process payments accurately, including gift certificates, handling various payment methods and ensuring secure transactions.
Perform opening and closing duties, ensuring the front desk, retail area, and reception are clean, organized, and prepared for daily operations.
Demonstrate exceptional phone etiquette and communication skills when answering calls and managing multi-line systems.
Address guest inquiries, resolve concerns promptly, and maintain a positive and helpful attitude in all interactions.
Manage lost and found items, documenting and following property protocol to ensure proper follow-up and item return.
Report facility concerns or maintenance issues to leadership promptly for timely resolution.

What we would like you to bring to the position:

Previous experience in a customer-facing role, such as in hospitality, upscale spa, or F&B, providing exceptional guest service and ensuring a memorable experience.
Experience in sales and retail, with the ability to promote products and services effectively is an asset.
Experience working in a luxury spa or well-established spa brand is an asset.
Knowledge of Book4Time software is an asset.
Exceptional Customer Service: Delivering outstanding service by creating a welcoming environment, handling guest inquiries professionally, and ensuring a smooth and positive experience from check-in to check-out.
Effective Communication: Demonstrating excellent verbal and written communication skills, including phone etiquette, responding promptly to guest inquiries, and coordinating guest needs with the service team.
Reservation Management: Proficient in booking, managing, and balancing reservations across multiple channels (phone, email, in-person) while ensuring accuracy in guest preferences and appointment scheduling.
Sales and Product Knowledge: Ability to actively promote spa services and products, inform guests of available retail items, and achieve or exceed sales targets by recommending relevant products and services.
Attention to Detail and Organization: Ensuring accurate guest information, payment processing, record-keeping, and maintaining a clean, organized front desk and reception area for smooth daily operations.
Problem-Solving and Multitasking: Ability to handle guest concerns, resolve issues promptly and professionally, and manage multiple tasks simultaneously while maintaining a calm and efficient demeanor during peak times.

Advantages to being part of the Pearle Hotel & Spa Team!

Competitive wages
Discounts at all Pearle Hospitality properties (restaurants, golf, hotels & spas)
Training and Development to support personal & professional growth
Career opportunities across all Pearle Hospitality properties
A fun place to work with an amazing team & company culture!

Vacancy Status Disclosure: This job posting is related to an existing vacancy.

Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

#TPHJOBS

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Application question(s):

Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

Experience:

spa / receptionist: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in burlington on

Spa Reception | The Pearle Hotel & Spa

Special Events Coordinator | The Pearle Hotel & Spa

Host/Hostess

Experienced Barista

General Manager, Venues & Events - Contract (Maternity Leave Coverage)

Special Events Consultant

Bartender

Community Kitchen Development Manager

Assistant General Manager

Banquet Supervisor

General Manager

Service Manager, Jacksons Landing

General Manager - The Mule Milton

Business Development Manager - Mr. Sub

Event Planning

Banquet Server, and Supervisors for Oakville Legacy

Sr. Spa Manager | The Pearle Hotel & Spa

Seasonal Bartenders (Thirsty Bear Kitchen & Bar) - Relocate to Waterton, AB

Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB

Housekeeper/Room Attendant

I want to receive the latest job alerts for guest service in burlington on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected