Calgary, Ab Customer experience specialist Jobs – 523 Openings This Week

Regional Performance Manager - Western Canada
Confidential —Calgary, AB
- $95,000–$105,000 a year
- Full-time
- Sales
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
Product Coordinator - Bilingual
Accomsure Ltd. —Calgary, AB
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
Commercial Execution Specialist
AMGAS Services Inc —Rocky View, AB
- Full-time
- Sales
- Microsoft Office
- Organizational skills
- Disability insurance
- Dental care
Quick apply
Bilingual Powersports & Recreation Sales Specialist
Yellowhead Recreation Spruce Grove —Calgary, AB
- $37,680.51–$150,000.00 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Sales
Quick apply
Senior Mitel VoIP Support Specialist
Total Communication Services Inc. —Calgary, AB
- Full-time
- Windows
- Databases
- Travel
- Dental care
- Paid time off
Quick apply
Customer Solutions Coordinator
Accomsure Ltd. —Calgary, AB
- Full-time
- Customer service
- English
- Microsoft Office
- Dental care
- Paid time off
Dispatch Specialist
Dot Foods —Calgary, AB
- $20–$25 an hour
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Profit sharing
- Dental care
Quick apply
Talent Acquisition Specialist
Convergint Technologies Ltd —Calgary, AB
- $70,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Designated paid holidays
- Dental care
Quick apply
Business Development Specialist - Electrical
Graybar —Calgary, AB
- Sales
- Salesforce
- Organizational skills
- Profit sharing
- Disability insurance
Field Risk Specialist
DataScan —Calgary, AB
- $20.43 an hour
- Full-time
- Customer service
- High school diploma or GED
- Travel
- Wellness program
- Dental care
Quick apply
3d
Farm Equipment Product Specialist
Agriterra Equipment —Alberta
- Full-time
- Travel
- In-person
Quick apply
7d
Product Coordinator
Accomsure Ltd. —Calgary, AB
- Full-time
- English
- Microsoft Office
- Contracts
- Dental care
- Paid time off
Electrical Systems Field Specialist
Spartan Controls Ltd. —Calgary, AB
- Remote
- Schematics
- Customer service
- Engineering
Recovery Specialist
Consolidated Recovery Systems —Calgary, AB
- $40,000–$45,000 a year
- Full-time
- Writing skills
- English
- Windows
- Profit sharing
- Disability insurance
Quick apply
Truck Driver - Class 1
Syndicate Transport Ltd. —Calgary, AB
- Weekends as needed
- Driving
- In-person
- Tractor-trailer
- Dental care
- Vision care
Quick apply
Bilingual Client Service Specialist
Arundel Capital —Calgary, AB
- $46,000–$48,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Life insurance
Quick apply
8h
Senior Graphic Designer
GrowME Marketing —Calgary, AB
- Full-time
- In-person
- AI
- Marketing
Quick apply
Continuous Improvement Specialist
Dynamic Source Manufacturing Inc. —Calgary, AB
- Full-time
- Microsoft Excel
- Engineering
- Bachelor's
Quick apply
8d
Small School Bus Driver (Special Needs)(Part-Time)
Dreams Transportation —Calgary, AB
- $25–$35 an hour
- Part-time
- Dedicated
- Customer service
- Local
- Work from home
- Flexible schedule
Quick apply
Client Care Specialist
TD Equine Veterinary Group —Calgary, AB
- $41,000–$45,000 a year
- Full-time
- Customer service
- High school diploma or GED
- Accounting
- Store discount
- Disability insurance
Quick apply

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customer experience specialist jobs near calgary, ab

Regional Performance Manager - Western Canada

Confidential
Calgary, AB

Quick apply

Job details

Full-time
$95,000–$105,000 a year

Qualifications

Automotive repair
Operations management
Sales
Process improvement

Full job description

About the Role

The Regional Performance Manager (RPM) is responsible for driving operational excellence across a network of franchise locations in Western Canada. This role ensures that franchise partners meet performance goals, maintain brand standards, and optimize business processes. The RPM plays a key role in supporting insurance partner agreements, overseeing field teams, managing claims, facilitating training, and implementing cost reduction strategies to maximize profitability and service quality.

Key Responsibilities

Oversee and support franchisee performance to ensure operational, financial, and partnership objectives are met.
Lead, mentor, and develop a team of Field Conversion Specialists (FCS).
Conduct regular performance reviews and audits, creating improvement plans for franchise operations.
Manage training programs, claims processes, and efficiency initiatives.
Ensure compliance with brand standards, insurer requirements, and customer service expectations.
Oversee vendor and supply chain relationships to support regional operations.
Address escalated concerns from franchisees, insurance partners, and clients.
Track and analyze regional financial and operational performance.
Facilitate regional strategy sessions and lead performance improvement initiatives.

What You Bring

Experience & Expertise: 5–7 years of experience in business or operations management, preferably in the automotive or collision repair industry.
Leadership & Coaching: Proven ability to lead and retain high-performing teams.
Process Improvement: Strong background in sales growth, operational efficiency, and system implementation.
Industry Knowledge: Experience in both field and corporate-level operations is an asset.
Project & Logistics Management: Demonstrated success in managing projects and logistics/inventory processes.
Analytical & Problem-Solving Skills: Ability to evaluate performance data and implement effective strategies.
Communication & Relationship Building: Skilled at managing vendor partnerships, insurance relations, and franchisee support.
Flexibility & Travel: Willingness to travel regularly within Western Canada to support operations.
Results-Driven: A history of achieving and exceeding operational goals and performance metrics.

What We Offer

Competitive base salary: $95,000 – $105,000 + up to 30% annual bonus.
Entrepreneurial environment where initiative and ownership are encouraged.
Collaborative, growth-focused culture with opportunities to make a measurable impact.
Comprehensive benefits package, including health, dental, and vision coverage.
Paid vacation and personal days to recharge.
Remote-first work culture with flexibility to balance travel and home office.

Equal Opportunity Statement

Simplicity Car Care is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

Job Type: Full-time

Pay: $95,000.00-$105,000.00 per year

Benefits:

Dental care
Paid time off
Vision care
Work from home

Application question(s):

Please describe your experience in operations or business management, including the number of years and the industries you’ve worked in.
Tell us about a time you led and developed a team across multiple locations. What was your approach and what results did you achieve?
This role requires regular travel within Western Canada. Are you able to commit to this, and what percentage of travel are you comfortable with?
Give an example of an operational improvement you implemented (such as cost reduction, process efficiency, or sales growth). What impact did it have?
Are you located in Western, Canada?
When are you available to start?
Do you have hands-on experience working in an autobody collision centre or in automotive body repair? Please describe your relevant experience, including years worked and where.

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in calgary, ab

Regional Performance Manager - Western Canada

Product Coordinator - Bilingual

Commercial Execution Specialist

Bilingual Powersports & Recreation Sales Specialist

Senior Mitel VoIP Support Specialist

Customer Solutions Coordinator

Dispatch Specialist

Talent Acquisition Specialist

Business Development Specialist - Electrical

Field Risk Specialist

Farm Equipment Product Specialist

Product Coordinator

Electrical Systems Field Specialist

Recovery Specialist

Truck Driver - Class 1

Bilingual Client Service Specialist

Senior Graphic Designer

Continuous Improvement Specialist

Small School Bus Driver (Special Needs)(Part-Time)

Client Care Specialist

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