Calgary, Ab Duty manager Jobs – 534 Openings This Week

Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Microsoft Office
- Hotel
- Continuous improvement
- Store discount
- Wellness program
Assistant Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Microsoft Office
- Hotel
- Team management
- Store discount
- Dental care
12d
General Manager
Fix Nation Restoration —Calgary, AB
- Full-time
- Microsoft Outlook
- Management
- Customer service
- Dental care
- Paid time off
Quick apply
Manager of Table Games
Deerfoot Inn & Casino Inc —Calgary, AB
- Full-time
- Customer service
- Basic math
- Team management
Quick apply
Business Development Manager
Diamond Parking Service —Calgary, AB
- $90,000–$110,000 a year
- Weekends as needed
- CRM software
- Business development
- Organizational skills
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Branch Manager
Cool Air Rentals Ltd —Rocky View Municipal District, AB
- Full-time
- Project management
- Continuous improvement
- Team management
- Dental care
- Tuition reimbursement
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3d
Senior Accountant
Glenbow Museum —Calgary, AB
- $72,250–$89,250 a year
- Full-time
- Research
- Bachelor's
- Mentoring
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General Manager - Leela Longevity & Wellbeing
Leela Longevity & Wellbeing —Calgary, AB
- Full-time
- Hospitality
- Business development
- Project management
Quick apply
Crude Oil Trader
Gibson Energy —Calgary, AB
- Full-time
- Sales
- Microsoft Office
- Business development
- Dental care
- Paid time off
Store Manager
Samsonite —Calgary, AB
- Weekends as needed
- Inventory management
- Customer service
- High school diploma or GED
Quick apply
7d
Wealth Management Portfolio Manager
Palisade Capital Management Ltd —Calgary, AB
- $75,000–$110,000 a year
- Full-time
- Microsoft Excel
- Finance
- Bachelor's
- Profit sharing
- Disability insurance
Quick apply
Branch Manager
Refrigerative Supply Limited —Calgary, AB
- On call
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Employee assistance program
Quick apply
Store Manager - Calgary
Source Office Furniture & Systems Ltd. —Calgary, AB
- Monday to Friday
- Microsoft Outlook
- Customer service
- Merchandising
- Dental care
- Employee assistance program
Quick apply
4d
Payroll and Benefits Specialist
Confidential —Calgary, AB
- From $25 an hour
- Part-time
- Microsoft Excel
- Accounting
- In-person
- Dental care
Quick apply
Site Trainer - Bow Tower
Paladin Security —Calgary, AB
- $26–$29 an hour
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Presentation skills
Quick apply
7d
Residential Property Manager
Residential Leasing Group Inc. —Calgary, AB
- $60,000–$70,000 a year
- Full-time
- Customer service
- Databases
- Computer skills
- Dental care
- Paid time off
Quick apply
3d
Duty Manager
Calgary Winter Club —Calgary, AB
- From $22 an hour
- Part-time
- CPR Certification
- Management
- Microsoft Office
Quick apply
Human Resources Specialist
SUMMIT, An Earth Services Company —Calgary, AB
- Full-time
- Microsoft Outlook
- Continuous improvement
- Human resources
Quick apply
Wireless Store Manager
The Mobile Shop —Calgary, AB
- $65,000–$75,000 a year
- Weekends as needed
- Sales
- Customer service
- Bachelor's
- Store discount
- Dental care
Quick apply
7d
Wireless Store Manager
The Mobile Shop —Calgary, AB
- $65,000–$75,000 a year
- Weekends as needed
- Sales
- Customer service
- Bachelor's
- Store discount
- Dental care
Quick apply
7d

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duty manager jobs near calgary, ab

Guest Experience Manager - Based in Lake Louise

Fairmont Chateau Lake Louise -
Alberta

Apply Now

Job details

Permanent | Full-time

Qualifications

Succession planning
Resort experience
Hotel and accommodations experience
Operations management
Coaching
Microsoft Office
Hotel guest services experience
Continuous improvement
Team management
Mentoring
Recruiting
Training & development
Guest services
Strategic partnerships
OPERA
Leadership
Guest issue resolution

Full job description

Company Description:

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description:

The Guest Experience Manager is a strategic luxury hospitality leader responsible for curating exceptional guest experiences while overseeing the daily operation of Guest Relations, Concierge, VIP Services, and guest experience initiatives across the resort. Reporting to the Director of Front Office, the Guest Experience Manager leads the Concierge team, VIP Team & Suite Experience programs while partnering closely with all operational departments to orchestrate exceptional, Forbes and LQA-inspired guest experiences.

Job Duties Include:

Luxury Guest Experience Leadership

Serve as the resort's ambassador for luxury hospitality, ensuring exceptional service throughout the guest journey.
Champion the UR Venue platform to curate personalized itineraries and memorable guest experiences.
Lead Guest Experience Operations, including VIP arrivals, Suite Experiences, Concierge, and personalized guest experiences.
Foster a seamless partnership between Concierge and the Resort Adventure Center to deliver exceptional experiences.
Lead service recovery, ensuring timely resolution and strengthened guest loyalty.
Champion the resort's culture of Service Excellence by participating in regular Service Excellence Meetings focused on continuous improvement, luxury service delivery, emotional intelligence, and memorable guest experiences.

Suite VIP, Concierge & Experience Delivery

Lead daily arrival planning for VIPs, Suite guests, repeat guests, and special occasions, ensuring seamless coordination of preferences, amenities, and personalized experiences.
Lead and develop a best-in-class Concierge team focused on intuitive service, destination expertise, and personalized guest engagement.
Curate bespoke itineraries, premium local experiences, and memorable activities that reflect the luxury positioning of Fairmont Château Lake Louise.
Build strong partnerships with key tourism operators and experience providers to enhance the resort's lifestyle offerings.
Maintain a visible presence throughout the resort, engaging guests and supporting operational excellence.
Ensure all guest experiences align with Fairmont Brand Standards, Forbes Travel Guide, and LQA expectations.

Leadership & Talent Development

Recruit, coach, mentor, and develop a high-performing Guest Experience and Concierge team.
Foster a culture of accountability, emotional intelligence, and service excellence.
Lead ongoing coaching, performance development, and succession planning.
Recognize colleague achievements while promoting engagement and strong EES results.

Qualifications:

Minimum five years of leadership experience in Guest Experience, Concierge, Front Office, or luxury hotel operations, including management experience in a luxury resort.
Proven expertise in luxury hospitality, VIP management, personalized service, and service recovery.
Strong knowledge of Forbes Travel Guide, LQA, TrustYou, and guest satisfaction metrics.
Demonstrated leadership, financial acumen, and operational management skills.
Proficiency with Opera Cloud (or equivalent PMS), Microsoft Office, and guest experience technology.

Additional information:

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Benefits:

Dental care
Discounted or free food
Employee assistance program
Life insurance
Mileage reimbursement
On-site gym
On-site parking
RRSP match
Store discount
Tuition reimbursement
Vision care
Wellness program

Work Location: In person

Apply Now

Refine Your Search

duty manager jobs in calgary, ab

Guest Experience Manager - Based in Lake Louise

Assistant Guest Experience Manager - Based in Lake Louise

General Manager

Manager of Table Games

Business Development Manager

Branch Manager

Senior Accountant

General Manager - Leela Longevity & Wellbeing

Crude Oil Trader

Store Manager

Wealth Management Portfolio Manager

Branch Manager

Store Manager - Calgary

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Site Trainer - Bow Tower

Residential Property Manager

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Wireless Store Manager

Wireless Store Manager

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