Calgary Ab Installation technical support representative Jobs – 46 Openings This Week

Installation Technical Support Representative
Gemstone Lights —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- English
- In-person
- Paid time off
Quick apply
2d
Electrical Roles
THM Technical Services Group —Alberta
- $24–$62 an hour
- Full-time
- Schematics
- Maintenance
- Electrical experience
Quick apply
Instrumentation Roles
THM Technical Services Group —Alberta
- $24–$65 an hour
- Full-time
- Schematics
- Mechanic experience
- Maintenance
Quick apply
Bilingual Tier 2 Helpdesk (AB)
Connex Telecommunications Inc. —Alberta
- $19.50 an hour
- Weekends as needed
- Bilingual
- English
- Communication skills
Quick apply
13d
Field Technician 2 - Calgary, Alberta
Diversified —Calgary, AB
- $31.91–$38.46 an hour
- Overtime
- Hybrid work
- Carpentry
- Customer service
- High school diploma or GED
- Mileage reimbursement
- Commuter benefits
Quick apply
Product Manager, Heating & Hydronics
The Group Master —Alberta
- Hybrid work
- Bilingual
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
12d
Field Service Representative (Technologist / Technician)
Eaton —Calgary, AB
- $69,000–$87,000 a year
- Overtime
- Hybrid work
- Engineering
- Microsoft Office
- Analysis skills
- Designated paid holidays
- Dental care
Maintenance and Facilities Technician
Fresh Prep Foods Inc —Calgary, AB
- $25 an hour
- Full-time
- High school diploma or GED
- Plumbing
- Travel
- Dental care
- Vision care
Quick apply
Strategic Outside Sales Representative
Barnhart Crane & Rigging —Calgary, AB
- Up to $120,000 a year
- Full-time
- CRM software
- Sales
- ERP systems
Quick apply
Experienced Fire Alarm Sales Representative
PDS Fire Protection Inc. —Calgary, AB
- $50,000–$150,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Dental care
- Paid time off
Quick apply
13d
Aircraft Manufacturing and Assembly Training Program- YYC
De Havilland —Calgary, AB
- Full-time
- English
- High school diploma or GED
- Construction experience
- Dental care
- Employee assistance program
Quick apply
3d
Aircraft Mechanical Systems Technician- Final Assembly Line (FAL)
De Havilland —Calgary, AB
- $37.50–$44.00 an hour
- Overtime
- Schematics
- Engineering
- English
- Disability insurance
- Dental care
Quick apply
11d
Hydrologist or Water Resources Specialist
Hatfield Consultants —Calgary, AB
- $68,000–$82,000 a year
- Overtime
- Project management
- Bachelor's
- Driving
- Dental care
- Vision care
Sales Representative - Ventilation, Calgary
Canplas Industries Ltd. —Calgary, AB
- $81,300–$101,600 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Aircraft Avionics Technician- Final Assembly Line (FAL)
De Havilland —Calgary, AB
- $37.50–$44.00 an hour
- Overtime
- Schematics
- English
- Assembly
- Disability insurance
- Dental care
Quick apply
11d
Production Facilities Expert
Schlumberger —Calgary, AB
- Engineering
- Analysis skills
- Presentation skills
- Dental care
- Vision care
9d
Methods Engineering Technologist
De Havilland —Calgary, AB
- $80,000–$100,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Structural and Systems Installation Designer
De Havilland —Calgary, AB
- Full-time
- Engineering
- Presentation skills
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Landscaping Field Foreperson
Alpha Better Landscaping —Calgary, AB
- $25–$40 an hour
- Overtime
- Customer service
- Supervising experience
- Project management
- Dental care
Quick apply
Civil Superintendent
Aecon Group —Calgary, AB
- $95,000–$145,000 a year
- Civil engineering
- Engineering
- Organizational skills
Quick apply

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installation technical support representative jobs near calgary ab

Installation Technical Support Representative

Gemstone Lights
Calgary, AB

Quick apply

Job details

Full-time
$65,000–$75,000 a year
2 days ago

Qualifications

English
Technical support

Full job description

Desk-Based Technical Support Specialist (With Field Experience)

Location: Calgary, AB (Office-based with initial field training)

Employment Type: Full-time

About Gemstone Lights

At Gemstone Lights, we are innovators in smart permanent outdoor lighting. We combine technology and craftsmanship to help homeowners and businesses transform their spaces. With over 800 Authorized Dealers across North America, our rapid growth means our dealers rely heavily on us for top-tier training, troubleshooting, and field expertise.

We are expanding our team and looking for another Installation Technical Support Representative. This is a desk-based position fielding phone and Zoom calls, but it requires the mind of a field technician. You won't be reading from a generic script; you will be the ultimate product expert helping contractors and installers solve real-world installation, wiring, and technical challenges in real-time.

What You’ll Do

Learn in the Field: To support our dealers from behind a desk, you need to know exactly what they experience. You will spend your initial onboarding out on multiple physical product installations around Calgary to learn our systems from the ground up.
Provide Desk-Based Field Support: Serve as the go-to technical point of contact for our North American dealer network, resolving complex issues primarily over the phone and via Zoom.
Troubleshoot Real-World Issues: Guide dealers through low-voltage wiring, product connectivity, layout planning, and system setup challenges while they are out on active job sites.
Train & Mentor: Conduct technical onboarding and training sessions for new dealers, including guided design calls and first-install mentorship.
Improve the Network: Document common field issues, collaborate with product teams, and build out our technical knowledge base.

Who You Are (The Right Fit)

Street Smarts behind a Desk: You can easily picture what an installer is looking at on a roofline or inside a control box just by listening to them describe it over the phone.
An Active Communicator: You can speak the language of contractors, installers, and electricians, breaking down complex technical steps into plain, easy-to-follow verbal instructions.
Resilient & Resourceful: You don't panic when an installer calls from a ladder with a unique problem. You ask the right questions, diagnose the issue quickly, and talk them through the solution.

Qualifications

Hands-on Technical Aptitude: Prior experience working in low-voltage systems, electrical, networking, home automation, or a hands-on trade is highly preferred.
Phone/Desk Readiness: Comfortable sitting at a desk and managing a high volume of phone and Zoom support calls daily.
Problem-Solving Experience: Prior experience in technical support, trades, or dealer relations where you had to think on your feet.
Locally Mobile: Must be able to go on-site to local Calgary installations during your initial training and onboarding phase.

Why You’ll Love Working Here

Work with a passionate, supportive, and rapidly growing team.
Opportunities for career growth and advancement as we scale.
Competitive compensation and benefits.

How to Apply (READ CAREFULLY)

We want to see your practical problem-solving skills in action. To be considered for this role, please submit your resume and include a brief answer to the following question in your application:

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

Casual dress
Company events
On-site gym
On-site parking
Paid time off

Work Location: In person

Quick apply

Refine Your Search

installation technical support representative jobs in calgary ab

Installation Technical Support Representative

Electrical Roles

Instrumentation Roles

Bilingual Tier 2 Helpdesk (AB)

Field Technician 2 - Calgary, Alberta

Product Manager, Heating & Hydronics

Field Service Representative (Technologist / Technician)

Maintenance and Facilities Technician

Strategic Outside Sales Representative

Experienced Fire Alarm Sales Representative

Aircraft Manufacturing and Assembly Training Program- YYC

Aircraft Mechanical Systems Technician- Final Assembly Line (FAL)

Hydrologist or Water Resources Specialist

Sales Representative - Ventilation, Calgary

Aircraft Avionics Technician- Final Assembly Line (FAL)

Production Facilities Expert

Methods Engineering Technologist

Structural and Systems Installation Designer

Landscaping Field Foreperson

Civil Superintendent

I want to receive the latest job alerts for installation technical support representative in calgary ab

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