Canmore, Ab Client care administrator Jobs – 5 Openings This Week

Client Care Administrator
Spring Creek Mountain Village Inc. —Canmore, AB
- $20–$25 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Bachelor's
- Dental care
- Life insurance
Quick apply
1d
Client Care Administrator
Spring Creek Resorts —Canmore, AB
- $20–$25 a day
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Dental care
- Life insurance
23h
Occupancy Support & Service Technician
Spring Creek Resorts —Canmore, AB
- $20–$25 a day
- Full-time
- HVAC
- Construction experience
- Communication skills
- Dental care
- Life insurance

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Client Care Administrator

Spring Creek Mountain Village Inc.
Canmore, AB

Quick apply

Job details

Permanent | Full-time | Fixed term contract
$20–$25 an hour
1 day ago

Qualifications

Administrative experience
High school diploma or GED
Bachelor's
Dentrix
Computer skills
Epic
Communication skills
Spring framework

Full job description

Spring Creek is a luxury home builder located in Canmore; we build single-family homes, townhomes, and apartment-style condominiums. Our Client Care department is part of our Construction division, and prepares all of our new homes for occupancy and provides follow-up care and service to our homeowners, addressing any deficiencies and warranty items.

The Client Care Administrator will assist and provide administrative support to the Client Care Manager and the Client Care Team. A key component of this position will be scheduling and coordinating warranty and service work in conjunction with the Client Care Manager.

REQUIREMENTS

The Client Care Administrator must have strong computer skills, be highly organized, efficient, have an eye for detail, and be able to take initiative. The person in this position must have excellent communication skills, a professional demeanor, and an ability to deal effectively with clients. An interest in the construction industry, preferably with experience, would be an asset.

DUTIES

The duties of this position include, but are not limited to:

Client Occupancy Walk-Throughs

Coordinating with the Client Care Manager to schedule detailing work in new units.
Accompanying the Client Care Manager on walk-throughs of new units in an administrative capacity.
Submitting documentation to Alberta New Home Warranty in a timely manner.
Maintaining a database for both new and existing homeowners to track deficiencies from start to completion.
Coordinate the sign-off of the “Client Walk-though” form.

After Walk-Through

Coordinating and tracking incoming correspondence from homeowners.
Relaying to the Client Care Manager a list of deficiencies for each unit and together determining a time frame for repairs and access to the home.
Corresponding with new homeowners regarding when deficiencies will be addressed, scheduling repairs and gaining permission for access to their homes, and communicating when the required repairs have been completed.
Scheduling and coordinating service work with the Client Care Manager, contractors, and the homeowner.
Communicating with homeowners, building managers, contractors and issuing correspondence as requested and directed by the Client Care Manager.
Creating spreadsheets and check lists as requested by the Client Care Manager.
Arranging meetings as requested.
Ordering parts and supplies as required to maintain the parts inventory.
Scanning, emailing, faxing, photocopying, and arranging courier shipments.
Advising and assisting Spring Creek Resorts as required.
Advising and assisting Origin at Spring Creek as required.

Spring Creek Home Care

Coordinating appointments with homeowners.
Tracking repairs and confirming completion with homeowners.
Tracking material and labour costs and producing “Invoice Requests”.

Other

Serve as the primary liaison between the RemoteLock (smart lock) vendor and IT team to onboard new buildings into the system. Provide troubleshooting support and assist staff in resolving access and system-related issues.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

This is a fixed-term contract position with the opportunity for permanent employment upon completion of the contract term.

Benefits:

Company events
On-site parking

Education:

Secondary School (preferred)

Experience:

administrative: 1 year (preferred)

Work Location: In person

Quick apply

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client care administrator jobs in canmore, ab

Client Care Administrator

Client Care Administrator

Occupancy Support & Service Technician

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