Columbus Customer service supervisor Jobs – 68 Openings This Week

Sales Manager
Durham Harley-Davidson —Oshawa, ON
- $100,000–$125,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Store discount
- Dental care
Quick apply
7d
Assistant District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $70,000–$90,000 a year
- Full-time
- Bachelor's
- In-person
- Leadership
- Employee stock purchase plan
- Dental care
Quick apply
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Sales Manager, Williamson GM
Williamson GM —Uxbridge, ON
- $100,000–$150,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Dental care
Quick apply
1d
Area Sales Manager
Winpak Ltd —Ontario
- Remote
- Bilingual
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
Commercial / Architectural Territory Manager
Lynden Door Canada —Ontario
- Full-time
- Sales
- Project management
- Presentation skills
- Dental care
- Vision care
Quick apply
Regional Operations Manager
Reliance Home Comfort —Oshawa, ON
- Full-time
- Presentation skills
- Negotiation
Quick apply
ITSM Operations & Process Lead
Ontario Power Generation —Oshawa, ON
- $1,664.34–$2,583.30 a week
- Contract
- Hybrid work
- Bachelor's
- Travel
- Business
Store Manager
Prime Communications Canada Inc —Uxbridge, ON
- $18.75 an hour
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
- Employee assistance program
Quick apply
Yard Foreman
Clarington Home Hardware Building Center —Bowmanville, ON
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Basic math
- Maintenance
- Profit sharing
- Disability insurance
Quick apply
9d
Lumber Yard Lead Hand
Moulton & Co. Ltd. —Bowmanville, ON
- $20–$23 an hour
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Profit sharing
Quick apply
9d
Pharmacy Manager
Loblaw Companies Limited —Oshawa, ON
- $53.55–$69.30 an hour
- Full-time
- Management
- Customer service
- Bachelor's
3d
Territory Manager - Home Depot (12 month contract)
Stella-Jones Inc. —Ontario
- $50,000–$63,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Dental care
Restaurant Manager- Newcastle OnRoute
ONroute —Clarington, ON
- $49,300–$69,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick apply
1d
Fixed Operations Manager
Action Car and Truck Accessories —Whitby, ON
- $65,000–$75,000 a year
- Full-time
- Inventory management
- Supervising experience
- Quality Control
- Dental care
Quick apply
Office Manager
Dentistry Professional Corporation —Whitby, ON
- From $30 an hour
- Full-time
- Management
- Medical office experience
- Administrative experience
- Dental care
- Paid time off
Quick apply
Regional Manager, Health Services
Dynacare —Oshawa, ON
- $72,000–$90,000 a year
- Full-time
- Laboratory experience
- Microsoft Office
- Computer skills
- Wellness program
- Employee stock purchase plan
9d
Service Leader
Chipotle —Whitby, ON
- $20.50–$22.08 an hour
- Day shift
- High school diploma or GED
- Cash handling
- Restaurant experience
- Dental care
- Tuition reimbursement
10d
Supervisor
JD Sports Canada —Oshawa, ON
- $19.50 an hour
- Weekends as needed
- Sales
- Merchandising
- Supervising experience
Quick apply
14d
Assistant Front Store Manager
Shoppers Drug Mart / Pharmaprix —Oshawa, ON
- $18.85–$21.85 an hour
- Full-time
- Inventory management
- Retail management
- Communication skills
8d

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customer service supervisor jobs near columbus

Sales Manager

Durham Harley-Davidson
Oshawa, ON

Quick apply

Job details

Full-time
$100,000–$125,000 a year
7 days ago

Qualifications

CRM software
Financial auditing
Sales
Sales management
Customer service
Class M Licence
OMVIC
Leadership
Class G Licence
Communication skills
Dealership experience
Time management

Full job description

Join the Novus Automotive Group at Durham Harley-Davidson!

Why Durham Harley-Davidson?

At Durham Harley-Davidson, we believe our people are our greatest asset. We are committed to creating an environment where employees are empowered to grow, challenge themselves, and deliver unforgettable experiences to our customers.

If you’re a passionate leader who thrives on developing people, improving processes, and achieving outstanding results, we’d love to meet you.

Meet Novus Automotive: In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including Durham Harley-Davidson. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road.

Apply today and help lead the next chapter at Durham Harley-Davidson.

Lead. Inspire. Deliver Results.

Position Overview:

Durham Harley-Davidson is looking for a dynamic, driven, and customer-focused Sales Manager to lead our Sales Department and help drive the dealership to the next level.

This role is much more than managing a sales floor. We are looking for a leader who is passionate about developing people, creating exceptional customer experiences, holding the team accountable, and delivering consistent results.

If you’re an energetic leader who enjoys coaching, building culture, and continuously improving processes, we’d love to hear from you.

Key Responsibilities:

Sales Leadership

Lead, motivate, and coach the Sales Team to consistently achieve and exceed sales targets.
Conduct daily sales meetings, one-on-ones, and performance reviews.
Monitor sales performance, closing ratios, appointments, and follow-up activities.
Foster a positive, high-performance culture built on accountability and teamwork.
Recruit, train, mentor, and develop Sales Professionals.

Customer Experience

Ensure every customer receives an exceptional buying experience from first contact through delivery.
Monitor and coach the dealership’s Customer Path process.
Resolve customer concerns promptly and professionally.
Ensure CRM follow-up standards are consistently met.
Promote long-term customer relationships and loyalty.

Sales Operations

Manage new and pre-owned motorcycle inventory alongside dealership leadership.
Work closely with the General Manager on pricing strategies, inventory management, and reducing aged inventory.
Monitor daily traffic, appointments, closing percentages, and sales pipeline.
Ensure all deals are accurate, compliant, and ready for delivery.
Maintain the dealership's online inventory to the highest standard, ensuring all units are accurately represented with professional photos, detailed descriptions, competitive pricing, and up-to-date information across the dealership website and online marketplaces.
Regularly audit online listings to ensure inventory is merchandised professionally and reflects the quality of the Durham Harley-Davidson brand.

Collaboration

Work closely with the Finance, Parts, MotorClothes, Service, and Marketing teams to maximize every sales opportunity.
Collaborate with the Marketing team to develop and execute sales campaigns, promotions, events, and digital marketing initiatives that drive showroom traffic, leads, and motorcycle sales.
Promote Chrome Design, Parts & Accessories, F&I products, Rentals, and dealership events throughout the customer journey.
Ensure smooth communication and accountability between all departments.
Participate in dealership events, community rides, open houses, and promotional activities.
Provide regular feedback to the Marketing team on market trends, inventory priorities, customer buying patterns, and opportunities to increase lead generation and sales conversion.

Reporting & Accountability

Track daily, weekly, and monthly sales performance.
Monitor key dealership KPIs.
Present performance updates and action plans during management meetings.
Drive continuous process improvement.

What We’re Looking For

Minimum 5 years of dealership sales management experience (automotive, powersports, RV, marine, or similar).
Valid Ontario G Driver’s and Motorcycle Licence.
OMVIC is a must.
Proven ability to coach and develop high-performing sales teams.
Strong leadership and communication skills.
Exceptional customer service mindset.
Strong organizational and time management skills.
Experience using CRM systems and dealership management software.
Results-driven with excellent problem-solving abilities.
Professional appearance and attitude.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

New & Used Motorcycle Sales
Gross Profit
Closing Ratio
Lead Response Time
Customer Satisfaction (CXI/CSI)
Follow-Up Compliance
CRM Activity
Parts & Accessories Penetration
F&I Penetration (working collaboratively with Finance)
Inventory Turn
Aged Inventory Reduction

What We Offer

Paid Time Off: 5 paid personal days, 3 weeks of vacation time (increased to 4 weeks after 5 years and 5 weeks after 10 years), 2 paid volunteer days, 3 paid bereavement days, and 5 paid new parent leave days.
Comprehensive Benefit Plan: Enrolment in our comprehensive benefit plan starting on day one.
Competitive Compensation: **Compensation for this role includes a base salary of $70,000, supplemented by a commission structure. Total earnings are performance-driven, offering strong earning potential for high performers.
5-day work week.
Employee pricing on Parts, Accessories, and MotorClothes (following successful completion of probation).
Ongoing training and professional development.
Opportunities for career growth within one of Canada’s premier Harley-Davidson dealerships.
A supportive, team-oriented work environment.
The opportunity to represent one of the world’s most iconic brands.

We thank you for your interest in employment with Durham Harley-Davidson, however, only applicants selected for an interview will be contacted.

Please note, this posting is intended to fill an existing vacancy within our organization.

Novus Automotive is committed to providing accessible employment practices that are following the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please contact [email protected].

Pay: $100,000.00-$125,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Ability to commute/relocate:

Oshawa, ON L1J 7A6: reliably commute or plan to relocate before starting work (required)

Experience:

dealership sales management: 5 years (required)

Licence/Certification:

OMVIC License (required)
M2 or M License (required)
Class G Driver's License (required)

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in columbus

Sales Manager

Assistant District Manager (Arborist)

District Manager (Arborist)

Sales Manager, Williamson GM

Area Sales Manager

Commercial / Architectural Territory Manager

Regional Operations Manager

ITSM Operations & Process Lead

Store Manager

Yard Foreman

Lumber Yard Lead Hand

Pharmacy Manager

Territory Manager - Home Depot (12 month contract)

Restaurant Manager- Newcastle OnRoute

Fixed Operations Manager

Office Manager

Regional Manager, Health Services

Service Leader

Supervisor

Assistant Front Store Manager

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