Rollins Machinery, a lower mainland-based equipment distributor, is currently looking for a skilled and motivated Service Writer / Receptionist to join our team, at our Chemainus facility.
Wage is based on level of experience, skills and qualifications.
RESPONSIBILITIES
- Reports directly to the Branch Manager in the Chemainus branch.
- Open & close work orders.
- Warranty administration.
- Respond to incoming phone calls and direct inquiries appropriately.
- Send & receive daily mail.
- Credit card/debit reporting - POS machine.
- Office supplies (order & manage stock).
- Assist customers with invoice copies & receivables questions.
- Reconcile credit card statements for Sales/Service & Parts.
- Process petty cash reports and maintain balance in office.
- Set up account #'s for new customers, and ensure records remain current.
- Keep updated on GST/PST info.
- Supply PO#’s for Sales.
- Banking deposits.
- Filing.
REQUIRED SKILLS & QUALIFICATIONS
- Previous experience as a Service Writer in the automotive or heavy equipment industry is an asset.
- Minimum 2 years of administrative experience.
- Strong computer skills with Outlook, Word & Excel. Knowledge of DIS Quantum is an asset.
- Committed to customer service, efficiency, service excellence, and achievement.
- Advanced proficiency in English (oral & written) is necessary for this position, for effective communication with customers, the service team and other branch personnel.
- Positive work ethic.
COMPANY PROFILE
Rollins is proud to be a Canadian, locally owned and privately held company, that has been in business since 1946. We are a multi-industry, multi-line dealer selling equipment to Municipalities, Farms, Golf Courses, and Private Contractors in markets that include refuse, sewer & water, sports turf, agriculture & roadside maintenance. Rollins is continually looking to expand on our local footprint here in BC, with locations in Langley, Chilliwack, Chemainus and Kelowna. Our operations have recently extended to Alberta and Saskatchewan as well, showcasing our drive to serving new markets.
JOIN OUR TEAM!
Rollins provides a competitive salary and an attractive Health, Vision and Dental benefits package.
Resume and cover letter required.
NO PHONE CALLS please. We thank all that apply, however only short-listed candidates will be contacted.
Please visit our website at www.rollinsmachinery.com to learn more about us.
Job Types: Full-time, Permanent
Pay: $23.00-$28.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you have work experience as a Service Writer, in either the automotive or heavy equipment industry?
- Are you located in Chemainus currently, or within a reasonable driving distance?
Experience:
- administrative: 2 years (preferred)
Work Location: In person
