An Extraordinary Opportunity Awaits - V!VA Leaside Opens in 2026!
Would you like to fill your time with meaningful, fulfilling work for Seniors?
Join the exclusive launch team at V!VA Leaside - Toronto's premier luxury retirement residence
Craft a truly exceptional lifestyle experience from the ground up in one of the city's most prestigious neighbourhoods
Join a company that believes in Making Today Great!
Be a part of a distinguished founding team curating an exceptional lifestyle experience for our Community Members from day one
Surround yourself with excellence, compassion, and innovation - and discover why we are Happier Here™!
Enjoy competitive salary, health benefits, team meals, vacation, sick pay, and more!
You have a passion for helping older adults live life to the fullest. You believe exceptional care starts with compassion, respect, and meaningful connections. You are a caring and dedicated professional who takes pride in supporting Community Members with dignity, empathy, and excellence.
As a collaborative Team Member, you contribute to a positive and supportive environment while embracing V!VA's purpose of Making Today Great! every day.
You are committed to delivering exceptional service and creating meaningful experiences for those you serve.
At V!VA Retirement Communities, we believe life is meant to be lived with purpose, connection, and joy.
Our mission is simple: Making Today Great!
We create vibrant communities where Community Members can thrive, build meaningful relationships, and enjoy life to the fullest. Our Team Members are at the heart of everything we do, bringing compassion, excellence, and a genuine commitment to service every day.
At V!VA, we put people first. We believe in supporting one another, celebrating successes, and creating an environment where Community Members and Team Members alike can thrive.
If you share our passion for exceptional service, meaningful relationships, and making a positive difference in the lives of others, we'd love to hear from you.
As a Personal Support Worker (PSW) at V!VA Leaside, you will play a meaningful role in enhancing the daily lives of our Community Members by delivering compassionate, person-centred care and support.
Through your compassion, professionalism, and commitment to exceptional care, you will help create an environment where Community Members feel respected, valued, supported, and empowered to live life to the fullest.
Reporting to the Director of Care, Wellness Coordinator, Wellness Supervisor, or Wellness Lead, you will provide assistance with activities of daily living, monitor and report changes in condition, maintain accurate documentation, and collaborate with fellow Team Members to ensure exceptional care and service are delivered each day. Community Member care is delivered in accordance with individual Care Plans, V!VA policies, and all applicable regulatory requirements.
- Deliver personal care services in accordance with individual Care Plans, including bathing, toileting, continence care, dressing, grooming, transfers, lifts, mobility assistance, dining support, companionship, recreation activities and other activities of daily living, including light housekeeping support when required
- Support Community Members in maintaining their independence while providing assistance aligned with their individual needs and Care Plans.
- Provide cognitive, emotional, and psychosocial support to Community Members and their families.
- Monitor Community Members and promptly report changes in condition, behaviour, safety concerns, or care needs to the appropriate Wellness Team Member.
- Accurately record and report observations, vital signs, and care provided.
- Participate in care conferences and contribute to the development and ongoing review of Care Plans.
- Assist with Community Member move-ins, transfers, and transitions as required.
- Maintain accurate, timely, and complete clinical documentation within electronic health records and other required systems.
- Ensure all care services are documented in accordance with organizational policies and regulatory requirements.
- Complete incident reports promptly and accurately.
- Maintain Community Member confidentiality, dignity, privacy, and professional boundaries at all times.
- Adhere to the Retirement Homes Act, RHRA requirements, and all V!VA policies, procedures, and wellness protocols.
- Respond appropriately to emergencies and escalate concerns to a supervisor or Emergency Medical Services as required.
- Maintain knowledge of emergency codes, policies, and procedures and participate in emergency drills and training.
- Follow infection prevention and control protocols, including outbreak management procedures when required.
- Promote a safe, clean, and comfortable environment for Community Members, visitors, and Team Members.
- Practice safe work habits and promptly report hazards, incidents, or safety concerns.
- Collaborate with Wellness Team Members and Team Members across all departments to support exceptional service and quality care.
- Participate in departmental meetings, Town Hall meetings, daily Making Today Great meetings, and quality improvement initiatives.
- Contribute to committees and programs that support Occupational Health & Safety, Infection Control, Falls Prevention, and Community Member well-being.
- Support departmental goals and continuous improvement initiatives through active participation and feedback.
- Demonstrate V!VA's Orange Dot Values in every interaction.
Foster positive relationships with Community Members, families, visitors, and Team Members while contributing to a culture of respect, collaboration, and excellence.
- Complete all required education, training, projects, and additional responsibilities as assigned.
- Personal Support Worker (PSW) Certificate from an accredited Canadian educational institution or equivalent education and experience.
- Experience in retirement living, seniors' care, healthcare, or a related setting is considered an asset.
- Knowledge of clinical documentation practices and electronic health records is considered an asset.
- Knowledge of Microsoft Outlook and Word is considered an asset.
- Strong communication, customer service, and interpersonal skills.
- Ability to work independently while contributing to a collaborative team environment.
- Ability to prioritize responsibilities and adapt in a fast-paced environment.
- Commitment to delivering exceptional, person-centred care and service.
- Ability to maintain confidentiality and exercise sound professional judgement.
- Able to effectively communicate in verbal and written English.
- Valid CPR/First Aid Certification required.
- Smart Serve Certification is considered an asset.
- Valid Vulnerable Sector Screening (VSS) required.
- Ability to safely lift, carry, push, and move up to 50 lbs.
- Ability to work overnight shifts, weekends, and statutory holidays as required.
- Available for call-ins and emergency coverage when required.
V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Successful Applicants will be required to show proof of eligibility to work in Canada for the next 6 months.
V!VA Retirement Communities operates within the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires all new team members are vaccinated for COVID-19.
Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.
Additional Information
- Wage: $22.50 - $24.00 per Hour
- We use AI tools in screening applications
- Vacancy Status: New
Now Hiring – V!VA Leaside Opening Team
Join us at our upcoming V!VA Leaside Job Fair
We’re hiring for our newest community opening Fall 2026—and we’d love to meet you.
July 17 & 18 | 11:00 AM – 5:00 PM
Leaside Memorial Community Gardens – William Lea Room
1073 Millwood Rd., Toronto, ON
Walk-ins welcome — bring your resume and your energy!
RSVP: https://viva-retirement-communities.applynow.net.au/jobs/ViVA142510226
Learn more: Leaside Retirement Living | VIVA Retirement Communities
Please note: Due to the anticipated volume of interest, only candidates selected to move forward in the hiring process will be contacted. We kindly ask that you do not send follow-up emails or call regarding the status of your application. Candidate updates will be provided in early August.
