Fernie, Bc Service agent Jobs – 30 Openings This Week

Front Desk & Guest Services Manager - Staff Accommodation Available
Park Place Lodge —Fernie, BC
- From $26 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
- Wellness program
- Dental care
Quick apply
8d
Hotel Front Desk Clerk with Staff Accommodation
Park Place Lodge —Fernie, BC
- $22 an hour
- Immediate opening
- Customer service
- Hotel
- Organizational skills
- Store discount
Quick apply
Mortgage Agent (New and Experienced)
Headway Consultant —British Columbia
- $35,700.00–$166,266.61 a year
- Part-time
- Customer service
- English
- Financial services
Quick apply
Real Estate Agent
One Percent Realty Ltd. Brokerage —British Columbia
- $60,000–$400,000 a year
- Part-time
- Bilingual
- Sales
- Customer service
- Work from home
- Flexible schedule
Quick apply
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
1d
Sales and Business Development Representative
AlphaPay —British Columbia
- $42,369–$80,432 a year
- Part-time
- Sales
- English
- POS
- Dental care
- Vision care
Quick apply
Exterior Cleaner – Lower Mainland
Everclean Facility Services —British Columbia
- Full-time
- English
Quick apply
Real Estate Sales Representative
Royal LePage Real Estate —Fernie, BC
- $50,000–$150,000 a year
- Full-time
- Sales
Quick apply
Medical Laboratory Technologist
Interior Health Authority —Fernie, BC
- $38.93–$48.59 an hour
- Full-time
Freight Broker (Operating) Agent - Challenger (All Locations)
Challenger Motor Freight Inc —Canada
- Full-time
- Remote
- Sales
Quick apply

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service agent jobs near fernie, bc

Front Desk & Guest Services Manager - Staff Accommodation Available

Park Place Lodge
Fernie, BC

Quick apply

Job details

Permanent | Full-time
From $26 an hour
8 days ago

Qualifications

Customer service
Microsoft Office
Front desk
Guest services
Communication skills
Hotel experience

Full job description

IMMEDIATE START

Park Place Lodge is seeking an experienced and energetic individual to join our leadership team.

The Guest Services and Front Desk manager will manage the daily operations of the hotel front desk and guest services team. This position is critical to ensuring a smooth guest experience from the time they book their stay, all the way through to when they check-out. The ideal candidate will have a strong background in the accommodation industry – with the ability to train and lead a team, manage all aspects of the front desk department, foster relationships with our corporate, wholesale and travel agent network, and ensure the highest level of customer service to our in-house guests.

Primary Responsibilities

Managing the daily operation of the Guest Services team at the front desks including check-ins, check-outs, inquiries, guest issues, recommendations, etc. – all while providing exceptional levels of customer service.
Managing guest reservations department including answering phone/email inquiries, providing lodging options/quotes, inputting reservations accurately into our booking software, taking payment and providing confirmations.
Facilitating and confirming reservations from our network of corporate clients, wholesalers, travel agents, and online channel partners, as well as building relationships with these key stakeholders.
Hiring, training, and scheduling of staff with a view to professional development of the guest service front desk team.
Working to sales targets and KPI’s as set by the company.
Responding to concerns/compliments from guests in a professional and timely manner.
Ensuring guests’ needs are always attended to and maintain guest service standards.
Ensuring hotel policy and procedures are being followed, including Liquor, Lottery and Labour Laws.
Ensuring daily duties are being performed and checklists are being used.
Being a working manager and leading by example.

Qualifications

Previous experience working in reservations/guest services for the accommodation/travel industry.
Outstanding customer service experience and a demonstrated positive, results-driven attitude.
Skilled and sensitive listener who understands guest needs and can tailor accommodation options.
Candidates must be proficient with the Microsoft Office suite of applications and similar. Competency with RoomMaster or similar PMS would be beneficial.
Available to work flexible shifts including days, evenings, and weekends.
Strong destination knowledge of Fernie, Fernie Alpine Resort and surrounding area.
Team player with strong interpersonal and communication skills.
Exceptional interpersonal, motivational and communication skills.

Hours of work will be full time (40 hours per week) on a varied schedule as dictated by business flows.

Job Types: Full-time, Permanent

Pay: From $26.00 per hour

Benefits:

Dental care
Discounted or free food
On-site parking
Wellness program

Ability to commute/relocate:

Fernie, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in fernie, bc

Front Desk & Guest Services Manager - Staff Accommodation Available

Hotel Front Desk Clerk with Staff Accommodation

Mortgage Agent (New and Experienced)

Real Estate Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Sales and Business Development Representative

Exterior Cleaner – Lower Mainland

Real Estate Sales Representative

Medical Laboratory Technologist

Freight Broker (Operating) Agent - Challenger (All Locations)

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