Ontario Hvac customer service representative (csr) Jobs – 4 Openings This Week

HVAC Front Counter Customer Service / Warehouse Associate
Tempco Heating & Sheet Metal Inc. —Markham, ON
- $45,000–$55,000 a year
- Full-time
- Heavy lifting
- Customer service
- ERP systems
- Store discount
- Dental care
Quick apply
HVAC Front Counter Customer Service / Warehouse Associate
Tempco Heating & Sheet Metal Inc. —Scarborough, ON
- $45,000–$55,000 a year
- Full-time
- Heavy lifting
- Customer service
- ERP systems
- Store discount
- Dental care
Quick apply
HVAC Customer Service Representative (CSR)
Gravity Plumbing and Heating —Lindsay, ON
- $19–$23 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
Quick apply
HVAC Service Coordinator / Customer Service Representative (Barrie or Vaughan)
Martino Contractors Ltd. —Concord, ON
- $20–$28 an hour
- Full-time
- Customer service
- No experience needed
- English
- Dental care
- Paid time off
Quick apply

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HVAC Front Counter Customer Service / Warehouse Associate
Tempco Heating & Sheet Metal Inc. —Markham, ON
Answer incoming phone calls and respond to customer requests promptly and professionally. Ensure customers review and sign paperwork before leaving with orders.
$45,000–$55,000 a year
Quick apply
HVAC Front Counter Customer Service / Warehouse Associate
Tempco Heating & Sheet Metal Inc. —Scarborough, ON
Answer incoming phone calls and respond to customer requests promptly and professionally. Ensure customers review and sign paperwork before leaving with orders.
$45,000–$55,000 a year
Quick apply

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HVAC Front Counter Customer Service / Warehouse Associate

Tempco Heating & Sheet Metal Inc.
Markham, ON

Quick apply

Job details

Permanent | Full-time
$45,000–$55,000 a year

Qualifications

Forklift Licence
Heavy lifting
Customer service
ERP systems
English
Forklift
Microsoft Office
Shipping & receiving
Plumbing
HVAC
Warehouse experience
Computer skills
Communication skills
HVAC
Driving Licence
Time management

Full job description

Applicants must be Canadian Citizens or Permanent Residents in order to apply for this position.

*** Please no agency calls or emails ***

Position Overview

This permanent full-time position will primarily support our Front Counter operations while also assisting with warehouse duties including shipping, receiving, picking orders, inventory organization, and customer pickups.

The successful candidate will be trained on our front counter systems, warehouse operations, and HVAC product knowledge to support the daily needs of contractors and internal staff. Accuracy, teamwork, urgency, and excellent customer service are critical to success in this role.

Key Responsibilities

Front Counter Customer Service Duties

Assist contractors and customers with HVAC, hydronic, and sheet metal product inquiries
Process customer sales orders and invoices using the P21 ERP system
Answer incoming phone calls and respond to customer requests promptly and professionally
Assist customers with product selection, pricing, availability, warranty information, refunds, and exchanges
Provide basic technical support and troubleshooting assistance (training provided)
Prepare and verify orders, pick tickets, purchase orders, and warranty registrations
Follow up on deliveries, shipments, back-orders, and special orders
Process customer payments and returns
Maintain pricing labels, shelf organization, and front counter cleanliness
Assist with inventory management and communicate low stock levels
Ensure customers review and sign paperwork before leaving with orders
Support other branches or departments as required

Warehouse Associate Duties

Accurately pick and stage orders from pick tickets
Double-check products, quantities, and serial numbers before shipment
Load and unload shipments safely using forklifts or manually (up to 75 lbs.)
Receive and organize incoming inventory into designated warehouse locations
Assist with transfers between branches using company systems
Inspect incoming and outgoing shipments for accuracy and damages
Maintain warehouse cleanliness, organization, and safety standards
Operate forklifts, pallet jacks, dollies, and warehouse equipment safely
Report inventory discrepancies, shortages, damages, or equipment issues to management
Assist with general warehouse duties and daily operational support
Prioritize order accuracy over speed

Qualifications & Experience

REQUIRED (Must show on your resume)

Minimum 3 years HVAC or plumbing experience and/or education
Minimum 3 years customer service, front counter, warehouse, or shipping/receiving experience
Strong computer skills including MS Office and ERP systems
Excellent verbal and written English communication skills
Strong organizational and time management abilities
Ability to work in a fast-paced environment
Ability to lift up to 75 lbs.
Forklift Certification
Strong attention to detail and accuracy
Reliable, punctual, and team-oriented attitude

Preferred

Forklift certification
Experience with P21 or similar ERP systems
HVAC wholesale distribution experience
Valid driver’s licence

________________________________________

Core Competencies

Exceptional customer service skills
Outgoing, confident, and professional attitude
Accountability and dependability
Strong problem-solving abilities
Sense of urgency and multitasking skills
Teamwork and communication
Ability to prioritize and stay organized under pressure

________________________________________

Benefits

Dental care
Extended health care
Vision care
Life insurance
Casual dress
Tuition reimbursement
Store discount
On-site parking

Additional Information

As a condition of employment, successful candidates may be required to provide:

Criminal Police Check
Work Related References

At Tempco, we are committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the hiring process upon request.

Please apply directly through Indeed with your résumé. Please do not call or email the office directly.

About Us

Tempco Heating & Sheet Metal Inc. is a proud family-owned HVAC wholesale distributor serving contractors across the GTA. For over two decades, we have provided HVAC, hydronic, and sheet metal supplies while building strong relationships with our loyal contractor base.

We are looking for a dependable, customer-focused individual to join our team in a hybrid role that combines Front Counter Customer Service and Warehouse Operations. This position is ideal for someone who enjoys both customer interaction and hands-on warehouse responsibilities in a fast-paced environment.

Pay: $45,000.00-$55,000.00 per year

Benefits:

Casual dress
Dental care
Extended health care
On-site parking
Vision care

Experience:

Customer service, front counter: 3 years (required)
Warehouse shipping/receiving: 3 years (preferred)
HVAC or plumbing : 3 years (required)

Language:

English as your 1st Language (required)

Licence/Certification:

Forklift Licence (required)
HVAC G1 or G2 or G3 Gas License (required)

Work Location: In person

Quick apply

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