Ponoka, Ab Customer service Jobs – 44 Openings This Week

Service Manager
Kaizen Automotive Group —Ponoka, AB
- $100,000–$120,000 a year
- Full-time
- Customer service
- Automotive diagnostics
- Leadership
- Disability insurance
- Dental care
Sales Associate
Kaizen Automotive Group —Ponoka, AB
- $80,000–$100,000 a year
- Weekends as needed
- CRM software
- Sales
- Customer service
- Disability insurance
- Dental care
Regional Sales Manager
New-Line Products LTD —Alberta
- $120,000–$140,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Store discount
- Wellness program
Quick apply
Engineering Sales Representative
MAPEI Inc. —Alberta
- Full-time
- Customer service
- Engineering
- English
- Wellness program
- Disability insurance
Quick apply
Automotive Dismantler
LKQ Corporation —Ponoka, AB
- Full-time
5d
Customer Service Associate I
Dollar Tree —Ponoka, AB
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Administrative Assistant
Heartland Feeds —Ponoka, AB
- From $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
Quick apply
6d
Key Holder
Four20 Premium Market Ltd —Ponoka, AB
- $17–$19 an hour
- Part-time
- Customer service
- Communication skills
- Time management
Quick apply
Service Detailer
Kaizen Automotive Group —Ponoka, AB
- $16–$18 an hour
- Full-time
- Communication skills
- Disability insurance
- Dental care
7d
Office Manager - Birchland Dental
123Dentist —Ponoka, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Dental care
- Tuition reimbursement
Quick apply
Sales Manager - Small Ag & Turf
Brandt —Ponoka, AB
- Sales
- Marketing
- Bachelor's
- Dental care
Quick apply
Sales Consultant- Franchise
The Brick —Ponoka, AB
- Weekends as needed
- High school diploma or GED
- Communication skills
- Dental care
4d
Insurance Advisor - Sales - base salary + commission role
Cheep Insurance —Canada
- $31,500–$41,500 a year
- Full-time
- Remote
- Sales
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
12d
Ecommerce Account Manager
RayInTheDark LLC —Canada
- From $3,000 a month
- Contract
- Remote
- English
- Communication skills
- Time management
Quick apply
1d
Sales & Finance Manager
Kamloops Mazda —Canada
- $42,000–$200,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Director, Brand & Creative Management (Bilingual)
Farm Credit Canada —Canada
- $140,280–$189,780 a year
- Full-time
- Hybrid work
- Bilingual
- Marketing
- English
7d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000–$60,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Area Sales Manager - Calgary
Bidadoo Inc —Canada
- $80,000–$176,000 a year
- Full-time
- Remote
- Sales
- Presentation skills
- Computer skills
Quick apply
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$70,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Leadership
- Dental care
- Paid time off
Bilingual Customer Service Team Lead / Supervisor – Remote
Beyond Bilingual Inc. —Canada
- $200–$700 a month
- Weekends as needed
- Remote
- Bilingual
- Management
- Customer service
Quick apply

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customer service jobs near ponoka, ab

Service Manager

Kaizen Automotive Group -
Ponoka, AB

Apply Now

Job details

Full-time
$100,000–$120,000 a year

Qualifications

Customer service
Post-secondary education
Automotive diagnostics
Leadership
Communication skills
Driving Licence

Full job description

Brand Statement:

Rev Up Your Career at Summit RAM in Ponoka, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Summit RAM embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Summit RAM, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Summit RAM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

Competitive Compensation
Dental & Extended Health Coverage
Company Pension
Paid Time Off
Life & Disability Insurance
Employee & Family Assistance Programs
Vehicle Purchase & Service Discounts
Paid Professional Development
Company‑Wide Appreciation Events
And SO MUCH MORE!

Overview:

Position Summary

The Service Manager is responsible for leading the daily operations of the dealership’s Service Department, ensuring an excellent customer experience while maximizing departmental productivity and profitability. This role oversees service advisors, technicians, and support staff while maintaining high standards for safety, quality, compliance, and OEM specific processes. The ideal candidate is a customer-focused leader with strong technical knowledge, operational expertise, and the ability to cultivate a positive, high-performance team environment.

Responsibilities and Qualifications:

Key Responsibilities

Manage and lead the Service Department to meet operational, financial, and customer satisfaction goals.
Oversee service workflow, dispatching, scheduling, and shop efficiency to ensure timely and accurate repairs.
Maintain strong relationships with customers through effective communication, problem resolution, and service quality assurance.
Ensure compliance with OEM repair standards, warranty policies, and dealership procedures.
Monitor key performance indicators (KPIs) and implement improvement strategies as needed.
Collaborate with Parts, Sales, and Fixed Operations leadership to support smooth dealership operations.
Recruit, train, coach, and develop service advisors, technicians, and support staff.
Conduct regular quality checks, safety reviews, and process audits to maintain a high standard work environment.
Manage service department budgets, cost control, and profitability targets.
Handle escalated customer concerns and ensure positive outcomes that support long-term loyalty.
All other duties as assigned by Corporate or Store Leaderhip.

Qualifications

Proven leadership experience in an automotive service environment, ideally within an OEM dealership.
Strong knowledge of vehicle service operations, diagnostics, repair processes, and warranty administration.
Demonstrated ability to lead, motivate, and develop a diverse service team.
Excellent customer service, communication, and conflict resolution skills.
Proficiency with dealership management systems (DMS) and OEM service applications.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Valid driver’s license and clean driving record required.
Certification in automotive technology or relevant postsecondary education is an asset.

INDCFO

Posted Salary Range: CAD $100,000.00 - CAD $120,000.00 /Yr.

Apply Now

Refine Your Search

customer service jobs in ponoka, ab

Service Manager

Sales Associate

Regional Sales Manager

Engineering Sales Representative

Automotive Dismantler

Customer Service Associate I

Administrative Assistant

Key Holder

Service Detailer

Office Manager - Birchland Dental

Sales Manager - Small Ag & Turf

Sales Consultant- Franchise

Insurance Advisor - Sales - base salary + commission role

Ecommerce Account Manager

Sales & Finance Manager

Director, Brand & Creative Management (Bilingual)

Customer Service Representative - Automotive

Area Sales Manager - Calgary

Technical Support Supervisor - Automotive

Bilingual Customer Service Team Lead / Supervisor – Remote

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