Salmon Arm, Bc Service advisor Jobs – 1 Openings This Week

Automotive Service Advisor
Sorrento Tirecrat —Sorrento, BC
- $25–$30 an hour
- Full-time
- Sales
- Customer service
- Organizational skills
- Store discount
- Dental care
Quick apply
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Automotive Service Advisor

Sorrento Tirecrat
Sorrento, BC

Quick apply

Job details

Full-time
$25–$30 an hour
1 day ago

Qualifications

Automotive repair
Sales
Customer service
Upselling
Organizational skills
Cash handling
Dealership experience
Mechanical knowledge

Full job description

Who we are

Sorrento Tirecraft is a family owned and operated business that has been servicing the Shuswap since 1977. We pride ourselves in providing both our staff and customers the best experience possible, every day. Please check our Google reviews or ask members of the community their experience and find out for yourself why we are a great place to work. This job is for someone that wants to join our work family.

Job Overview

We are seeking a professional and customer-focused Automotive Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repairs, ensuring a positive service experience. This role involves effectively communicating repair needs, providing accurate estimates, and coordinating service appointments to meet customer expectations. Prior service repair or mechanical experience is highly valued, along with strong mechanical knowledge and excellent customer service skills. The Service Advisor plays a vital role in building customer loyalty through professionalism, technical understanding, and sales acumen.

Duties

Greet customers warmly and professionally upon arrival, establishing a welcoming environment.
Listen carefully to customer concerns and accurately document vehicle issues and service requests.
Explain necessary repairs or maintenance procedures clearly and thoroughly, providing detailed estimates.
Recommend additional services or repairs through upselling techniques to enhance vehicle performance and safety.
Coordinate with technicians to prioritize work orders and ensure timely completion of services.
Manage cash handling transactions accurately, including processing payments and issuing receipts.
Maintain detailed records of all services performed, including parts used and labor hours.
Follow up with customers post-service to ensure satisfaction and address any further needs.
Promote automotive services, warranties, and products to maximize sales opportunities while maintaining integrity.
Keep the service area organized and ensure compliance with safety standards.

Skills

Proven experience in a dealership or automotive repair environment is preferred.
Strong mechanical knowledge to understand vehicle systems and repair procedures.
Excellent customer service skills with the ability to communicate technical information clearly to clients.
Sales aptitude with experience in upselling additional services or products effectively.
Ability to handle cash transactions accurately and responsibly.
Good organizational skills with attention to detail for record keeping and scheduling.
Professional demeanor with strong interpersonal skills to build rapport with customers and team members.
Ability to work efficiently in a fast-paced environment while maintaining high-quality service standards.

This position offers an engaging opportunity for individuals passionate about automotive repair and serving our community.

Pay: $25.00-$30.00 per hour

Benefits:

Company events
Dental care
Extended health care
Flexible schedule
On-site parking
Paid time off
Store discount
Vision care

Work Location: In person

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Automotive Service Advisor

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