Vancouver, Bc Operations centre manager Jobs – 458 Openings This Week

Operations Centre Manager
Paladin Security —Burnaby, BC
- $70,000–$80,000 a year
- Full-time
- Customer service
- Writing skills
- Data analysis skills
Quick apply
3d
Manager, Operations Centre
Vancouver Airport Authority —Vancouver, BC
- $105,680–$158,520 a year
- Weekends as needed
- Customer service
- Writing skills
- English
Electrical Project Manager
Centre Electric Ltd —Burnaby, BC
- $110,000–$125,000 a year
- Full-time
- PMP
- Engineering
- Microsoft Office
- Dental care
- Paid time off
Quick apply
5d
Business Sales Consultant, Acquisition
Imagine Wireless Inc. (Rogers Authorized Dealer) —Vancouver, BC
- $40,000–$45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
- Wellness program
- Mileage reimbursement
Quick apply
Family Physician
Kinrise Medical Centre Inc. —Vancouver, BC
- $350,000–$500,000 a year
- Part-time
- English
- Patient care
- Pediatrics
- Work from home
- Flexible schedule
Quick apply
6d
Affordable Housing Manager
Vancouver Aboriginal Friendship Centre Society —Vancouver, BC
- From $35 an hour
- Full-time
- CPR Certification
- Microsoft Office
- First Aid Certification
- Dental care
Quick apply
Sales Manager
Ferguson Moving and Storage —Burnaby, BC
- $65,000–$135,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Dental care
- Paid time off
Quick apply
11d
Sr Credit Manager (826)
Trail Appliances Ltd. —Richmond, BC
- Hybrid work
- Customer service
- Microsoft Office
- Bachelor's
Quick apply
Supportive Housing Manager
Vancouver Aboriginal Friendship Centre Society —Vancouver, BC
- From $36 an hour
- Weekends as needed
- CPR Certification
- High school diploma or GED
- Presentation skills
- Dental care
Quick apply
Sales Associate - Retail Butcher Shop Accounts
Legends Haul —Vancouver, BC
- $55,000 a year
- Full-time
- Customer service
- Business development
- Travel
- Dental care
- Employee assistance program
Quick apply
3d
Maintenance Supervisor
Vancouver Aboriginal Friendship Centre Society —Vancouver, BC
- From $27.14 an hour
- Weekends as needed
- Carpentry
- Maintenance
- High school diploma or GED
Quick apply
Warehouse and Distribution Manager
Spicers Canada —Richmond, BC
- $85,000–$105,000 a year
- Weekends as needed
- Microsoft Excel
- Inventory management
- Customer service
Quick apply
13d
Early Childhood Educator (Casual)
Tsleil-Waututh Nation —North Vancouver, BC
- $29.51–$34.72 an hour
- On call
- CPR Certification
- Writing skills
- First Aid Certification
Quick apply
Centre Manager / ECE Manager
LEXA - Play & Learn Childcare —Burnaby, BC
- $30–$36 an hour
- Full-time
- Supervising experience
- Experience working with children
- Team management
- Dental care
- Paid time off
Quick apply
Sechelt Shelter - Assistant Manager (Sun-Wed Days)
RainCity Housing and Support Society —Sechelt, BC
- $36.61 an hour
- Overtime
- CPR Certification
- Supervising experience
- Bachelor's
- Disability insurance
- Paid time off
Quick apply
Assistant Manager (Full-Time)
Dominion Bar + Kitchen —Surrey, BC
- $45,000–$55,000 a year
- Weekends as needed
- Bar
- Google Suite
- Culinary experience
- Dental care
- Flexible schedule
13d
Sales Rep Unlimited/Uncapped Richmond 826
Trail Appliances Ltd. —Richmond, BC
- $42,000–$150,000 a year
- Weekends as needed
- Business development
- Math
- Bachelor's
- Dental care
- Paid time off
Quick apply
Junior Inside/Outside Sales Representative – Security & Communications
Centre Electric Ltd —Burnaby, BC
- $55,000–$65,000 a year
- Full-time
- CRM software
- Customer service
- Research
- Dental care
Quick apply
5d
Welder / Fabricator (Marine)
Pivot HR Services —Richmond, BC
- $38.16–$47.14 an hour
- Overtime
- Heavy lifting
- Maintenance
- First Aid Certification
Quick apply
9d
Manager, FF&E
Amica Senior Lifestyles —Metro Vancouver Regional District, BC
- $87,000–$108,000 a year
- Weekends as needed
- Hospitality
- Microsoft Excel
- Microsoft Office
- Dental care
- Vision care

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operations centre manager jobs near vancouver, bc

Operations Centre Manager

Paladin Security -
Burnaby, BC

Quick apply

Job details

Full-time
$70,000–$80,000 a year
3 days ago

Qualifications

Quality improvement planning
Customer relationship building
Operations management
Customer service
Writing skills
Coaching
Post-secondary education
Data analysis skills
Client relationship development
Emergency management
Quality improvement leadership
Hiring
Project management
Workforce planning strategy
Human resources management
Data-driven outcome evaluation
Team management
Client services
Customer service orientation
Security system monitoring (security system operation)
Security
Personnel management
Training & development
AI
Business
Leadership
Dispatch experience
Communication skills
Business process improvement
Performance evaluation

Full job description

Operations Centre Manager

The Operations Manager, Integrated Guarding is responsible for the day-to-day operational leadership of Paladin's National Integrated Guarding Operations Centre. This role oversees the Operations Centre personnel, including hiring, onboarding, training, coaching, performance improvement, ongoing management, succession planning, staffing planning, and related support resources while ensuring exceptional service delivery to clients.

The Operations Manager is accountable for monitoring, analyzing, and improving key performance indicators (KPIs), ensuring compliance with operational standards, and driving continuous improvement across the Integrated Guarding program. The successful candidate will work closely with Executive leadership, Operational Leadership, Technology Team, Sales Team, and the Customer Success Team. Integrated Guarding services leverage AI-enhanced surveillance, real-time monitoring, analytics, and mobile response capabilities to deliver proactive security solutions.

Key Responsibilities

Maintain working knowledge of the Physical Security Information Management (PSIM) platform and other Integrated Guarding technologies to effectively support daily operations.
Provide leadership, coaching, and performance management for Operations Centre staff.
Develop and update operational procedures, response protocols, training documentation, and client-specific post orders.
Ensure consistent execution of operational procedures, response protocols, and client-specific post orders.
Develop staffing plans to support business growth and client service requirements.
Foster a culture of accountability, professionalism, customer service, and continuous improvement.
Lead operational meetings and performance reviews with direct reports.
Performance & KPI Management
Analyze trends and identify opportunities for performance improvement and alarm reduction.
Develop action plans to address service gaps and operational inefficiencies.
Prepare recurring operational dashboards and executive-level performance reports.
Track and improve metrics including:
- Alarm response times
- Video verification accuracy
- Event escalation timelines
- Dispatch efficiency
- Incident closure rates
- Operator productivity
- Client SLA compliance
- False alarm reduction rates

Education

Post-secondary education in Business, Security Management, Law Enforcement, Emergency Management, or a related discipline preferred.
Equivalent operational leadership experience may be considered.

Experience

5+ years of leadership experience in security operations, Operations Centre environments, dispatch, monitoring services, emergency communications, or related operational settings.
Experience managing teams in a fast-paced, technology-enabled environment.
Demonstrated experience with KPI management, workforce planning, and operational reporting.
Experience managing client relationships and service delivery programs.

Knowledge & Skills

Strong leadership and people management skills.
Analytical and problem-solving abilities.
Proven experience using operational KPIs to drive performance.
Excellent written and verbal communication skills.
Strong organizational and project management capabilities.
Ability to make sound decisions during critical incidents.
Knowledge of video monitoring, alarm monitoring, dispatch operations, AI surveillance technologies, or integrated security solutions is considered an asset.

#CE100

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Refine Your Search

operations centre manager jobs in vancouver, bc

Operations Centre Manager

Manager, Operations Centre

Electrical Project Manager

Business Sales Consultant, Acquisition

Family Physician

Affordable Housing Manager

Sales Manager

Sr Credit Manager (826)

Supportive Housing Manager

Sales Associate - Retail Butcher Shop Accounts

Maintenance Supervisor

Warehouse and Distribution Manager

Early Childhood Educator (Casual)

Centre Manager / ECE Manager

Sechelt Shelter - Assistant Manager (Sun-Wed Days)

Assistant Manager (Full-Time)

Sales Rep Unlimited/Uncapped Richmond 826

Junior Inside/Outside Sales Representative – Security & Communications

Welder / Fabricator (Marine)

Manager, FF&E

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