Vancouver Bc Special service agent Jobs – 75 Openings This Week

Call Centre Agent (Service & Repair) - Delta (726)
Trail Appliances Ltd. —Delta, BC
- $25 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Sales Support Agent - Delta (0726)
Trail Appliances Ltd. —Delta, BC
- $25.50 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Special Service Agent
Envoy Air —Richmond, BC
- $19.91 an hour
- Part-time
- Customer service
- English
- High school diploma or GED
- Life insurance
Royal Service Agent - Full Time
FAIRMONT —Vancouver, BC
- $33 an hour
- Weekends as needed
- Customer service
- Hotel
- Communication skills
- Disability insurance
- Dental care
Quick apply
1d
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
5d
Purchasing Agent (0626)
Trail Appliances Ltd. —Richmond, BC
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick apply
Exterior Cleaner – Lower Mainland
Everclean Facility Services —British Columbia
- Full-time
- English
Quick apply
Appointment Setter (telemarketing-no cold calling)
COIT Services —Burnaby, BC
- From $17.85 an hour
- Part-time
Quick apply
Exterior Cleaner (Everclean)
Kandor Management —Vancouver, BC
- $20.50–$21.01 an hour
- Full-time
- English
Quick apply
9d
Exterior Cleaner (Everclean)
Everclean Facility Services —Vancouver, BC
- $20.50–$21.01 an hour
- Full-time
- English
Quick apply
9d
Guest Services Agent (Part-Time)
Seaside Hotel Vancouver —North Vancouver, BC
- Up to $32.64 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Store discount
- Dental care
Quick apply
3d
Examinations Administrator
Insurance Council of BC —Vancouver, BC
- $53,000–$57,000 a year
- Contract
- Hybrid work
- Microsoft Excel
- Customer service
- Word processing
- Dental care
Quick apply
Emergency Security Agent (Guard)
Pinkerton —Vancouver, BC
- $57.69 an hour
- Part-time
- Travel
Resident Support Services Agent
FirstService Residential —Vancouver, BC
- $45,000–$48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Custdoian (Casual)
Pacifica Treatment Centre —Vancouver, BC
- $23.42–$25.00 an hour
- Immediate opening
- Maintenance
- High school diploma or GED
- Cleaning
Quick apply
13d
Front Desk Agent/Night Auditor
Georgian Court Hotel —Vancouver, BC
- $25–$26 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
10d
Front Desk Agent
The Victorian Boutique Hotel —Vancouver, BC
- $20–$21 an hour
- Full-time
- Customer service
- Microsoft Office
- Hotel
Quick apply
Front Desk Agent - Revival English Bay, Vancouver, BC
Revival English Bay, Vancouver, BC —Vancouver, BC
- $24 an hour
- Full-time
- Basic math
- English
- Hotel
- Employee assistance program
Quick apply
Night Auditor / Guest Service Agent
Grand Park Hotel Downtown —Vancouver, BC
- $19–$21 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
7d
Guest Services Agent - Part Time
Onni Property Management Services Ltd —Steveston, BC
- $22–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply

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special service agent jobs near vancouver bc

Call Centre Agent (Service & Repair) - Delta (726)

Trail Appliances Ltd. -
Delta, BC

Quick apply

Job details

Permanent
$25 an hour
10 days ago

Qualifications

Microsoft Word
Mandarin
Microsoft Excel
Microsoft Outlook
Customer service
Call center
Cantonese
English
Microsoft Office
Analysis skills
Communication skills
Time management

Full job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

We have everything we need to inspire our customers. Except you.

The Call Centre Agent fields incoming customer repair and service requests via telephone and email, to determine the best course of action to provide the customer immediate service. Once the best course of action is determined, they then document, track, and follow the request through to completion, interacting with external and internal customers, suppliers, technicians, and various internal departments, to facilitate a smooth and satisfactory resolution to the customer service issue.

Compensation: $25.00 per hour

As a Call Centre Agent (service & repair), you will

Respond to incoming requests, coordinate and book service appointments with Trail technicians or 3rd party service providers
Follow up on existing service requests and check the status on exchanges/authorizations and customer escalations
Create service requests based on customer needs, taking into account history of the specific appliance
Distinguish between warranty, extended warranty and paying calls, and taking appropriate action for each
Create/submit online service requests and internal service requests
Request return authorizations (RA) from manufacturer’s and work with the Reverse Logistics and Sales Support departments to help facilitate exchanges
Continuous follow up on multiple service orders

The experience we like to see

1 to 2 years call centre experience
Strong customer service focus and excellent communication skills
Ability to deescalate and control calls
Detail oriented, organized with excellent analytical and problem solving skills
Knowledge of Microsoft Office: Excel, Outlook and Word
Ability to work in tight deadlines, multitask, establish priorities and work and think independently
Excellent time management and organization skills
Prefer working in a team environment while being able to work independently
Fluent in written and spoken English
Preference will be given to those candidates who are fluent in Mandarin and/or Cantonese

We hope you are passionate about...

Creating great experiences for customers post-delivery
Working in a fast-paced environment and prioritizing tasks
Collaborating with internal departments and 3rd parties to coordinate the post delivery service experience
Problem-solving and handling customer inquiries and concerns
Providing a world class customer service experience

Why join Trail:

Extended Health Benefits
Merit Performance
Generous employee discounts
Professional Development Programs
Employee Recognition Program
Company events

Due to the volume of applications received, only those candidates considered for an interview will be contacted further.

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

special service agent jobs in vancouver bc

Call Centre Agent (Service & Repair) - Delta (726)

Sales Support Agent - Delta (0726)

Special Service Agent

Royal Service Agent - Full Time

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Purchasing Agent (0626)

Exterior Cleaner – Lower Mainland

Appointment Setter (telemarketing-no cold calling)

Exterior Cleaner (Everclean)

Exterior Cleaner (Everclean)

Guest Services Agent (Part-Time)

Examinations Administrator

Emergency Security Agent (Guard)

Resident Support Services Agent

Custdoian (Casual)

Front Desk Agent/Night Auditor

Front Desk Agent

Front Desk Agent - Revival English Bay, Vancouver, BC

Night Auditor / Guest Service Agent

Guest Services Agent - Part Time

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The experience we like to see

We hope you are passionate about...

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