Vaughan, On Surgical counsellor Jobs – 3 Openings This Week

Surgical Counsellor
Herzig Eye Institute —Toronto, ON
- From $58,000 a year
- Full-time
- Medical office experience
- Administrative experience
- Patient care
Quick apply
10d
Registered Massage Therapist
Upper Beach Health + Wellness —Toronto, ON
- $85–$130 an hour
- Part-time
- Management
- Customer service
- English
Quick apply
9d

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Surgical Counsellor

Herzig Eye Institute
Toronto, ON

Quick apply

Job details

Full-time
From $58,000 a year
10 days ago

Qualifications

Optical experience
Medical office experience
Administrative experience
Patient care
Medical terminology

Full job description

Herzig Eye Institute is a state-of-the-art facility specializing in cataract and refractive procedures. We are presently seeking an energetic, highly motivated individual with a passion for delivering excellent customer service. This is an opportunity for someone with professional administrative skills, natural people skills and a keen sense of attention to detail. The Surgical Counsellor is the contact person for the customer thru the consultation process, surgery and post-op care. This position is primarily responsible for scheduling procedures, discussion about financial and informed consent, and some ophthalmic diagnostic testing. The Surgical Counsellor must have a thorough understanding of all services (procedures) offered at Herzig Eye Institute. Attention to detail is essential.

Project a professional, knowledgeable, compassionate, and high-end customer service approach with all our patients at all times
Be a strong member of a team that manages the patient experience along the full continuum of contact
Education of the patient on their prescribed treatment, answering all their questions, review fees and financing options. Speak clearly and confidently.
Receives and secures payment from patients
Be a direct contact for that patient as they move through the treatment and post-op processes. Able to manage emotional situations with the patient and understands the importance of confidentiality.
Work with the Practice Manager and other team members to ensure each part of the patient experience is demonstrating excellence
Be successful in helping the team you are a part of grow conversion rates above our current established average

Technical skills

The ideal candidate will have some experience in an ophthalmology or an optometry office. Able to utilize skills as an ophthalmic technician including but not limited to performing corneal topography, OCT, A-Scan, Visual Fields, patient work-ups, IOP, IOL Master, Lenstar, and iDesign.

Job Type: Full-time

Pay: From $58,000.00 per year

Experience:

ophthalmic: 2 years (required)

Work Location: In person

Quick apply

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