Welland On Executive assistant/manager on duty Jobs – 3 Openings This Week

Executive Assistant/Manager on Duty
Westridge HR —Niagara Falls, ON
- $55,000–$70,000 a year
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
- Employee assistance program
Quick apply
Teaching Assistant
Bridges Niagara —St. Catharines, ON
- $30.43 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d

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Executive Assistant/Manager on Duty

Westridge HR -
Niagara Falls, ON

Quick apply

Job details

Full-time
$55,000–$70,000 a year

Qualifications

Hospitality
Business Management
Customer service
Supervising experience
Bachelor's
Hospitality Management
Business management
Business
Communication skills
Hotel experience
Time management

Full job description

Position Summary:The Executive Assistant / Manager on Duty provides direct administrative and operational support to the General Manager while also assuming leadership of the hotel in the absence of senior management. This role is responsible for ensuring efficient day-to-day operations, supporting team members, and maintaining high standards of guest service and compliance with hotel policies and procedures.

Key Responsibilities:

Executive Assistant Duties:

Provide administrative support to the general manager, including calendar management, meeting coordination, and correspondence
Prepare reports, presentations, and internal communications as required
Maintain accurate records, files, and documentation related to hotel operations
Assist with project coordination, departmental follow-ups, and execution of operational initiatives
Handle confidential and sensitive information with discretion and professionalism
Support recruitment, onboarding, and hr-related administrative tasks as needed
Liaise with department heads to ensure alignment on priorities and deadlines

Manager on Duty Responsibilities:

Act as the primary point of contact and decision-maker in the absence of the general manager and department leaders
Oversee daily hotel operations to ensure smooth and efficient service across all departments
Respond to guest concerns, complaints, and escalations in a timely and professional manner
Ensure all hotel policies, procedures, and brand standards are followed and consistently enforced
Monitor staff performance, provide guidance, and support team members as needed
Address operational challenges and make sound decisions in a fast-paced environment
Ensure a safe, secure, and well-maintained environment for guests and staff

Leadership & Team Support:

Provide leadership, direction, and support to team members across departments
Promote a positive workplace culture focused on teamwork, accountability, and guest satisfaction
Assist with training, coaching, and development of staff
Communicate effectively with all departments to ensure operational alignment

Qualifications & Skills:

Previous experience in hotel operations, hospitality management, or a similar leadership role
University degree in a business management program preferred
Strong understanding of hotel policies, procedures, and service standards
Excellent organizational, multitasking, and time management skills
Strong problem-solving and decision-making abilities
Professional communication and interpersonal skills
Ability to work flexible hours, including evenings, weekends, and holidays as required

This role is ideal for a highly organized, adaptable, and service-oriented professional who thrives in both administrative and operational leadership capacities.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing an inclusive and accessible recruitment process. Accommodations are available at all stages of the hiring process upon request for candidates with disabilities. Please contact us if you require accommodation, and we will work with you to meet your needs.

We may use artificial intelligence (AI) tools to support aspects of the recruitment and screening process. These tools are used to assist in evaluating applications in a fair and consistent manner and do not replace human decision-making. All hiring decisions are ultimately made by our management team.

Job Type: Full-time

Pay: $55,000.00-$70,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
On-site parking
Vision care

Education:

Bachelor's Degree (required)

Experience:

Hotel Management: 3 years (required)
Administration/Executive Assistant: 3 years (required)

Work Location: In person

Quick apply

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