Furniture and mattress warehouse Jobs

Operations & Customer Experience Manager
Barber & Haskill —Midland, ON
- $55,000–$75,000 a year
- Full-time
- Management
- Sales
- Inventory management
Quick apply
Assistant Manager
Surplus Furniture —Kingston, ON
- $50,000–$70,000 a year
- Full-time
- Bilingual
- Sales
- Supervising experience
Quick apply
11d
Sales Associate
Surplus Furniture —Dartmouth, NS
- $45,000–$65,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Sales Associate
Surplus Furniture —Medicine Hat, AB
- $45,000–$75,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Sales Associate
Surplus Furniture —Winnipeg, MB
- $45,000–$85,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
2d
Sales Associate
Surplus Furniture —Brantford, ON
- $45,000–$65,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
2d
Warehouse Manager
Surplus Furniture —Thunder Bay, ON
- $18–$20 an hour
- Immediate opening
- Customer service
- Warehouse experience
- In-person
- Store discount
- Wellness program
Quick apply
9d
Warehouse Associate
Surplus Furniture —Ottawa, ON
- $18 an hour
- Immediate opening
- Customer service
- Warehouse experience
Quick apply
9d
Warehouse Associate - Delivery Driver
Surplus Furniture —Corner Brook, NL
- $18 an hour
- Immediate opening
- Customer service
- Warehouse experience
Quick apply
Warehouse Associate / Driver
Surplus Furniture —Grand Falls-Windsor, NL
- $18 an hour
- Part-time
- Customer service
- Warehouse experience
Quick apply
Warehouse/Delivery Associate
BrandSource Estevan —Estevan, SK
- $20–$25 an hour
- Full-time
- Merchandising
- Organizational skills
- Warehouse experience
- Store discount
- Dental care
Quick apply
3d
E-Commerce & Retail Operations Assistant
CastleUp Experience Centre —Oakville, ON
- $17.20–$22.50 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Disability insurance
- Dental care
Quick apply
6d
Delivery Driver / Warehouse Associate
City Furniture & Appliances —Prince Rupert, BC
- $19–$20 an hour
- Full-time
- Customer service
- English
- Forklift
Quick apply
Delivery Driver
Gould Furniture & Appliance —Dryden, ON
- $19.60–$24.00 an hour
- Full-time
- Heavy lifting
- English
- Warehouse experience
- Dental care
- Paid time off
Quick apply
Delivery Driver
Green's BrandSource Home Furnishings —Fort Frances, ON
- $19.60 an hour
- Full-time
- Heavy lifting
- English
- Warehouse experience
- Dental care
- Paid time off
Quick apply

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1d

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Operations & Customer Experience Manager

Barber & Haskill -
Midland, ON

Quick apply

Job details

Full-time
$55,000–$75,000 a year

Qualifications

Management
Sales
Inventory management
Customer service
Hair styling
Logistics
Shipping & receiving
Warehouse experience
Business management
Leadership
Communication skills
Driving Licence

Full job description

Operations & Customer Experience Manager

About Barber & Haskill

Since 1938, Barber & Haskill has been a family-owned retailer serving Simcoe County and Georgian Bay. We specialize in appliances, mattresses, and barbeques, providing expert advice, exceptional service, and competitive pricing.

We are seeking an Operations & Customer Experience Manager to lead our warehouse, delivery, service, and customer experience teams.

Position Overview

The Operations & Customer Experience Manager is responsible for ensuring products move efficiently from receiving to delivery while creating an exceptional customer experience. This role oversees inventory, warehouse operations, deliveries, service coordination, and customer issue resolution.

Working closely with the General Manager and Sales Team, this individual will help ensure customer commitments are met, operational challenges are resolved, and all departments work together effectively.

Key Responsibilities

Leadership

Lead, coach, and develop warehouse, delivery, service, and customer experience team members.
Foster a positive, accountable, and safe work environment.
Build strong collaboration between operations and sales.

Warehouse & Inventory

Oversee receiving, storage, inventory control, and warehouse organization.
Maintain inventory accuracy through cycle counts and audits.
Monitor inventory levels, aging, and product flow.

Delivery & Customer Experience

Oversee delivery scheduling, routing, and execution.
Ensure deliveries are completed safely, efficiently, and professionally.
Champion a white-glove customer experience from sale through delivery and service.
Resolve escalated customer concerns promptly and professionally.

Service Operations

Coordinate warranty claims and service requests.
Work with manufacturers and service providers to resolve customer issues.
Monitor service performance and ensure timely follow-up.

Continuous Improvement

Track key performance indicators including inventory accuracy, delivery performance, customer satisfaction, and service response times.
Identify and implement process improvements that increase efficiency and improve the customer experience.
Oversee fleet maintenance and operational compliance.

Qualifications

3+ years of leadership experience in logistics, warehouse, retail, customer service, or operations management.
Strong communication, organization, and problem-solving skills.
Experience leading teams and managing multiple priorities.
Proficiency with inventory and business management systems.
Valid driver's license.

What Success Looks Like

Customers receive the right product, on time, in excellent condition, with clear communication throughout the process. Inventory is accurate, service issues are resolved quickly, and the sales and operations teams work together to deliver an outstanding customer experience.

Experience in appliance, furniture, mattress, or home improvement retail is considered an asset.

Compensation & Benefits

Competitive salary based on experience.
Performance-based bonus opportunities.
Health benefits.
Employee purchase program.

Work Environment

This position combines office, warehouse, and operational responsibilities in a fast-paced retail environment. Occasional lifting may be required. Saturday availability is required.

If you are passionate about leading teams, improving operations, and delivering exceptional customer experiences, we'd love to hear from you.

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

Operations & Customer Experience Manager

Assistant Manager

Sales Associate

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Sales Associate

Warehouse Manager

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Warehouse Associate - Delivery Driver

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Warehouse/Delivery Associate

E-Commerce & Retail Operations Assistant

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