It spring Jobs

IT Support Technician
Virtual Health Hub —Saskatoon, SK
- $60,000–$75,000 a year
- Full-time
- Medicine
- Azure
- Customer service
- Wellness program
- Disability insurance
Quick apply
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Senior Developer - Java, Spring (Fraud IT)
CGI —Toronto, ON
- $95,000–$145,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
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E2E Solutions Design IT Specialist- Java, Kafka
TD Bank —Toronto, ON
- $125,000–$156,000 a year
- Full-time
- Oracle
- System design
- Java
- Paid time off
Technology Analyst - Angular Developer
Infosys —Mississauga, ON
- $72,783–$105,007 a year
- Oracle
- Java
- Analysis skills
Quick apply
Support Analyst
SmartTrade —Toronto, ON
- Hybrid work
- Bilingual
- English
- Java
- Dental care
- Vision care
3d
Senior Developer - IT Operations, Releases, and Sustainment Services
ICBC —North Vancouver, BC
- $92,729.00–$100,427.60 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- Java
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RQ10036 - Specialized IT Consultant - Senior
Source Code —Toronto, ON
- Weekends as needed
- Azure
- Oracle
- Java
Quick apply
Security Architect / Security Controls Architect
Atlantis IT group —Montréal, QC
- Azure
- DevOps
- Windows
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Technology Senior Security Lead Analyst - Vice President
Citi —Mississauga, ON
- $120,800–$170,800 a year
- Full-time
- Azure
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- Java
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Enterprise Architecture & Engineering (Oracle Finance & Reinsurance)- Onsite
Cognizant —Toronto, ON
- $130,000–$140,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- ERP systems
- Designated paid holidays
- Dental care
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AEM Solution Lead/Architect
Axamit —Montréal, QC
- English
- Java
- JavaScript
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Solution Architect - (JAVA/Big Data)
Capgemini Sogeti —Toronto, ON
- Azure
- Computer Science
- DevOps
- Disability insurance
- Dental care
Solution Architect - (JAVA/Big Data)
Capgemini —Toronto, ON
- Azure
- Computer Science
- DevOps
- Disability insurance
- Dental care

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Solution Architect - (JAVA/Big Data)
Capgemini —Toronto, ON
We are seeking an experienced Solution Architect with strong expertise in Java and Big Data technologies to design, develop, and implement scalable, high-…

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IT Support Technician

Virtual Health Hub
Saskatoon, SK

Quick apply

Job details

Permanent | Full-time
$60,000–$75,000 a year
12 days ago

Qualifications

Jira
Desktop support
Medicine
System administration
Azure
Customer service
Encryption
Analysis skills
Incident response
CompTIA Network+
Computer networking
SharePoint
ServiceNow
CompTIA Security+
Spring framework
CompTIA A+
Intune
Help desk
Information Technology

Full job description

What You'll Do

Reporting to the Director, Information Technology & Digital Innovation, the IT Support Technician, will support our mission across the entire operation (cloud, networks, systems, applications, AI tools, and data). This role carries a meaningful responsibility: the systems you support directly enable the delivery of care to most equity seeking communities.

The IT Support Technician serves as a Tier 2 desktop support specialist and a key member of our IT team, providing escalated technical support and systems administration across the workforce. You will handle complex helpdesk escalations, support Microsoft 365 environments, contribute to IT projects, and ensure our staff can work securely and effectively — no matter where they are.

This position will be required to work at our Saskatoon office with a planned office relocation to Whitecap, SK in Spring 2027.

Key Responsibilities

Technical Support & Troubleshooting

Serve as escalation point for Tier 1 & 2 support tickets, resolving complex hardware, software, and connectivity issues
Perform root-cause analysis and resolve issues across Windows and macOS endpoints, peripherals, and mobile devices
Support staff and clinical users across low-bandwidth and rural environments
Maintaining up-to-date documentation of technical support processes, solutions, and configurations internally, and externally

Microsoft 365 Administration

Administer Microsoft 365 tenants including Exchange Online, SharePoint, Teams, Intune, Entra, etc.
Manage user provisioning, licensing, group policies, and conditional access configurations
Support OneDrive and SharePoint for secure document management
Troubleshoot M365 service issues and liaise with Microsoft support when required

Health Data Privacy & Security Compliance

Ensure IT practices align with PIPEDA, provincial health privacy legislation (e.g., PHIPA, HIA), and organizational data governance policies
Support implementation of security controls including MFA, device encryption, and data loss prevention, including policy development, and support for audits
Assist with privacy incident response, reporting, and documentation
Participate in security awareness and training initiatives for clinical and non-clinical staff
Support data loss prevention, backup systems, and DR

Service Management & Project Support

Manage tickets through the ITSM platform, ensuring SLA adherence and accurate documentation
Contribute to IT projects including system rollouts, device refreshes, and infrastructure upgrades
Assist in developing and maintaining IT runbooks, SOPs, and end-user guides
Support onboarding and offboarding workflows for staff and contractors
Develop automations for the business

What You’ll Bring

Diploma, or degree in a related IT field. An equivalent combination of education (e.g., diploma) and substantial hands-on experience may be considered
A minimum of five (5) years of work experience in desktop support or IT helpdesk, with at least one (1) year at a Tier 2 level
Excellent working knowledge of computer systems, network and systems administration, and administrative systems
Strong proficiency with Microsoft 365 administration (Exchange, Teams, SharePoint, Intune, Azure AD)
Excellent customer service skills with the ability to communicate technical concepts to non-technical users
Proven ability to troubleshoot complex issues independently and under pressure
Experience working with ITSM platforms (e.g., ServiceNow, Jira)
Strong interpersonal skills supporting diverse teams in academic, administrative, and technical domains
Strong analytical skills, with the ability to adapt, and step up in areas where needed

Preferred Qualifications

Experience in a regulated environment with exposure to health data privacy requirements
Familiarity with Canadian health privacy legislation (PIPEDA, HIPA, HIA, or equivalent)
Microsoft certifications (MS-900, MD-102, AZ-900 or equivalent)
CompTIA A+, Network+, or Security+ certification
Exposure to clinical systems (EMR/EHR, telehealth platforms, medical devices)
Project coordination experience — ability to manage tasks, timelines, and stakeholder communication

How to Apply

Join us in shaping the future of Virtual Health Hub. Apply today by submitting your cover letter and resume (in one document) to [email protected] with the subject line: ‘IT Support Technician’. The application deadline is July 17, 2026.

Pay: $60,000.00-$75,000.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Paid time off
Vision care
Wellness program

Work Location: In person

Quick apply

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