À Domicile Client advisor Jobs – 284 Openings This Week

Operations Supervisor
TP Canada —Toronto, ON
- $47,000 a year
- Full-time
- Dental care
Licensed Insurance & Financial Advisor
Innogate Solutions | GFI CANADA —Vancouver, BC
- $39,700.00–$98,942.99 a year
- Part-time
- Remote
- Financial services
- Leadership
- Profit sharing
- Disability insurance
Quick apply
19h
Life Insurance Agent - LLQP License Required - Remote
Specialty Life Insurance —British Columbia
- $40,000–$160,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Retail sales
- Dental care
- Work from home
Quick apply
Manager - Tax
Welch LLP —Ottawa, ON
- $100,000–$110,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Disability insurance
Quick apply
5d
CPA Opportunities – Tax & Assurance (All levels)
McIsaac Darragh Inc. Chartered Professional Accountants —Amherst, NS
- Full-time
- Hybrid work
- Accounting
- In-person
- AI
- Disability insurance
- Dental care
Quick apply
1d
Client Advisor, Personal Lines
Jones Insurance —Thunder Bay, ON
- $50,000–$65,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Profit sharing
- Wellness program
Quick apply
Life Insurance Agent - LLQP License Required - Remote
Specialty Life Insurance —Ontario
- $40,000–$160,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Retail sales
- Dental care
- Work from home
Quick apply
Associate Financial Advisor (Wealth Producer)
Leading Advisor Inc. —Arnprior, ON
- $65,000–$85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Finance
Quick apply
Comptable principal(e)/Senior Accountant
MTL DÉVELOPPEMENT INC. —Saint-Laurent, QC
- $70,000–$100,000 a year
- 8 hour shift
- Bilingual
- Accounting
- QuickBooks
- Dental care
- Paid time off
Quick apply
Associate Financial Advisor – Wealth Management Specialist (Bilingual-English & French)
Leading Advisor Inc. —Rockland, ON
- $40,000–$85,000 a year
- Full-time
- Hybrid work
- Bilingual
- No experience needed
- English
- Disability insurance
- Dental care
Quick apply
Financial Controller
Nasco Staffing Solutions —Toronto, ON
- $85,000–$92,000 a year
- Hybrid work
- English
- Bachelor's
- Accounting
- Dental care
- Paid time off
Quick apply
Corporate Controller (Fractional)
Purcell Collegiate —Kimberley, BC
- $65–$100 an hour
- Part-time
- Hybrid work
- Accounting
- Budgeting
- Paid time off
- Work from home
Quick apply
17h
Licensed Life Insurance Agent
Oneday TPA —Remote
- $50,000–$120,000 a year
- Remote
- Sales
- Customer service
- English
- Work from home
- Flexible schedule
Quick apply
Senior Manager, U.S. Tax
Davidson & Company LLP —Vancouver, BC
- $130,000–$165,000 a year
- Full-time
- Hybrid work
- English
- Research
- Project management
- Employee assistance program
Quick apply
Commercial Sales Broker
Billyard Insurance Group —Remote
- Remote
- Sales
- Finance
- High school diploma or GED
Regional Specialist (Eastern region)
Agricorp —Peterborough, ON
- $73,912–$86,955 a year
- Remote
- No university degree
- Travel
8d
Junior Commercial Advisor
Long Lake Insurance —Saskatchewan
- From $50,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Organizational skills
- Mileage reimbursement
- Disability insurance
Quick apply
11d
Life Insurance Agent - LLQP License Required - Remote
Specialty Life Insurance —Nova Scotia
- $40,000–$160,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Retail sales
- Dental care
- Work from home
Quick apply
Personal Lines Insurance Advisor - Remote
Johnston Meier Insurance Agencies Group —British Columbia
- $45,500–$65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Computer skills
- Disability insurance
- Dental care
Quick apply
Life Insurance Agent - LLQP License Required - Remote
Specialty Life Insurance —Saskatchewan
- $40,000–$160,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Retail sales
- Dental care
- Work from home
Quick apply

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Operations Supervisor

TP Canada -
Toronto, ON

Apply Now

Job details

Full-time
$47,000 a year

Full job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply Now

Refine Your Search

client advisor jobs in à domicile

Operations Supervisor

Licensed Insurance & Financial Advisor

Life Insurance Agent - LLQP License Required - Remote

Manager - Tax

CPA Opportunities – Tax & Assurance (All levels)

Client Advisor, Personal Lines

Life Insurance Agent - LLQP License Required - Remote

Associate Financial Advisor (Wealth Producer)

Comptable principal(e)/Senior Accountant

Associate Financial Advisor – Wealth Management Specialist (Bilingual-English & French)

Financial Controller

Corporate Controller (Fractional)

Licensed Life Insurance Agent

Senior Manager, U.S. Tax

Commercial Sales Broker

Regional Specialist (Eastern region)

Junior Commercial Advisor

Life Insurance Agent - LLQP License Required - Remote

Personal Lines Insurance Advisor - Remote

Life Insurance Agent - LLQP License Required - Remote

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