Airdrie, Ab Information technology specialist Jobs – 26 Openings This Week

Support Specialist I - IT Infrastructure Services - Term (18 Months)
City of Airdrie —Airdrie, AB
- Full-time
- Computer Science
- Windows
- Analysis skills
- Dental care
- Tuition reimbursement
7d
Network Infrastructure Technician, Global Network Deploy- YYC
Amazon Data Services Canada, Inc. —Airdrie, AB
- $32–$42 an hour
- Full-time
- Bar
- High school diploma or GED
- AWS
- Paid time off
Data Center Cluster Manager
Amazon Data Services Canada, Inc. —Airdrie, AB
- $130,300–$187,700 a year
- Full-time
- Bilingual
- Bar
- Computer Science
- Profit sharing
- Dental care
Junior Automation Specialist
Propak Systems Ltd. —Airdrie, AB
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Product Specialist - Electrical Applications
Eaton —Calgary, AB
- $69,000–$85,000 a year
- AutoCAD
- Schematics
- Engineering
6d
Facilities Specialist - Alberta
Chipotle —Calgary, AB
- $51,000–$69,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Maintenance
6d
Senior Payroll Specialist - Term (18 Months)
City of Airdrie —Airdrie, AB
- Full-time
- Microsoft Excel
- Microsoft Office
- Computer skills
- Dental care
- Tuition reimbursement
6d
Learning Specialist (Grade 7-9) - Learning Services - Education Centre
Rocky View Schools —Airdrie, AB
- Full-time
- Microsoft Office
- Travel
- Classroom experience
14d
Senior Trade Compliance Specialist (Licensed Customs Broker)
Jori International Ltd. —Calgary, AB
- Full-time
- Hybrid work
- CAD
- Presentation skills
Quick apply
14d
Utility Vegetation Technician (AB)
The Davey Tree Expert Company —Calgary, AB
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Psychiatrist
WELL Health Technologies Corp —Calgary, AB
- $250,000–$400,000 a year
- Full-time
Quick apply
13d
Field Engineering Specialist Regional II
Purolator Inc —Calgary, AB
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Quick apply
12h
Patient Services Specialist
FYidoctors —Calgary, AB
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Learning Specialist - Indigenous Learning - Education Centre
Rocky View Schools —Airdrie, AB
- Full-time
- Microsoft Office
- Travel
- Classroom experience
Patient Services Specialist - Casual
FYidoctors —Calgary, AB
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick apply
7d
Patient Services Specialist - Part Time
FYidoctors —Calgary, AB
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick apply
7d
Specialist Physician Obstetrics & Gynaecology
WELL Health Technologies Corp —Calgary, AB
- Full-time
Quick apply
Specialist Physician (Internal Medicine)
WELL Health Technologies Corp —Calgary, AB
- Full-time
Quick apply
Internal Medicine Specialist
WELL Health Technologies Corp —Calgary, AB
- Full-time
Quick apply
Physician Internal Medicine/Gastroenterology
WELL Health Technologies Corp —Calgary, AB
- Full-time
Quick apply

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Support Specialist I - IT Infrastructure Services - Term (18 Months)

City of Airdrie -
Airdrie, AB

Apply Now

Job details

Full-time
7 days ago

Qualifications

ITIL Certification
Computer Science
iOS
Post-secondary education
Windows
Analysis skills
ServiceNow
Communication skills
Active Directory
CompTIA A+
Information Technology

Full job description

About Us:

As one of the fastest growing cities in Alberta, the City of Airdrie is a recognized leader in building a vibrant and sustainable community through innovation.

At the City of Airdrie, incredible opportunities happen every day in a flexible work environment that is tailored to each department. Our inclusive culture and values create a workplace where we welcome aspiring, driven and creative individuals to help us accomplish our business and community goals. We are supportive of one another, and we have fun while we serve our community. We are passionate about improving the lives of our residents through care and respect; that is the foundation of our organization. At the City of Airdrie, we learn, grow and accomplish great things together. We’re proud to foster a workplace culture built on dedication, teamwork, and genuine care. Our commitment to creating a positive environment is reflected in our employee feedback from the 2025 Employee Engagement Survey, with 92.8% of employees saying they enjoy their work, and 92.6% feeling equipped with the resources they need to stay safe on the job.

If you have a passion for building a better community and are ready to join the excitement, we’d love to hear from you!

The Opportunity:

The IT Support Specialist I is the first point of contact for our internal customers. This position responds, resolves, documents and sometimes escalates technology related incidents and service requests. The IT Support Specialist I will also assist senior technology experts in creating a stable, repeatable and easy to maintain client technology environment. This position requires day-to-day direct client support and the ability to build long lasting relationships through world class customer experience and technical expertise.

Responsibilities include:

Successfully respond to incoming calls and emails in the queue
Act as first point of contact for in-person desktop related visits. Travel between sites to address any incidents or service requests that require in-person visits
Record all customer requests into our ticketing software. Classify tickets as service requests or incidents, capturing all relevant information
Document all troubleshooting steps within a ticket prior to escalating to another team
Acknowledge all email requests and self-service tickets that are submitted into the queue
Assist with new user setup, user moves, adds, changes and departures
Ensure all new staff are onboarded accurately, on time and ready to go for their start date
Assist the team with preparing computer systems for organizational deployment
Printer queue management and optimization
Contribute to our team knowledge base with any tips and tricks. Stay current with the latest technology
Participate in the on-call rotation across 4 team members

You Bring:

Degree or post-secondary diploma in Information Technology or Computer Science
CompTIA A+ Certification
ITIL v3/4 Service Management would be considered an asset
Microsoft certification would be considered an asset
3-5 years of experience in the following:
Providing Enterprise Technical Support over the phone and in person
Building, supporting and maintaining Windows 10/11 in an Enterprise
Working knowledge of Active Directory, AAD and all components
Working knowledge of Microsoft 365 suite of applications
Working with an ITSM such as FootPrints, Remedy, Service Now etc.
Working with iOS and Android mobile hardware
Working with network fundamentals (OSI, route/switch)
Printing Hardware and software
Strong analytical and troubleshooting skills
Excellent communication and interpersonal skills
Keen interest in technology, people, process and developing skillsets to support the IT Team
A self-starter with the ability to work independently and in a collaborative team environment
Ability to establish effective and collaborative working relationships and an ability to build trust with staff across all levels of the organization
Ability to adapt well in an ever-changing environment
Ability to see the big picture and broader implications of issues/solutions

We Offer:

Along with a competitive compensation program and City paid health and dental premiums, our employees also enjoy:

Excellent health, dental, paramedical, and benefits plan
First-in-class pension plan
Career development and tuition reimbursement
Employee discounts, annual adult Genesis Place pass, social events, and health & wellness initiatives

Continuous learning through training and development is encouraged as are flexible work arrangements, when possible. We recognize that our people work best when they feel engaged in their environment and appreciated for their efforts and our overall benefits package reflects that.

Additional Information:

This is a full-time term (18 Months) position that is expected to work 37.5 hours per week. An extension of this term will be dependent on operational needs; however, it is not guaranteed.

Please include a cover letter accompanying your resume.

Next Steps:

Candidates are invited to apply online. We only accept resumes and additional application documents through our online recruitment system. In-person applications, email or other online forms will not be considered.

If you require an accommodation during any part of the application or hiring process, please contact us at [email protected] and we will work with you to meet your needs.

The City of Airdrie is committed to fostering a workplace culture where belonging, equity, accessibility, and diversity are deeply ingrained into all parts of the City, where employees feel they belong, are treated with respect, and where everyone can thrive and contribute to the City’s success.

Postings close at 10:00 PM MT (Mountain Time) on the closing date listed in the posting. We recommend applying as soon as possible as we are not able to accept late applications.

Please review the job competition carefully and be sure to attach any specifically requested documentation in the My Documents section of your application.

Interviewing and hiring may commence prior to the posted closing date.

Thank you for your interest in the City of Airdrie.

Apply Now

Refine Your Search

information technology specialist jobs in airdrie, ab

Support Specialist I - IT Infrastructure Services - Term (18 Months)

Network Infrastructure Technician, Global Network Deploy- YYC

Data Center Cluster Manager

Junior Automation Specialist

Product Specialist - Electrical Applications

Facilities Specialist - Alberta

Senior Payroll Specialist - Term (18 Months)

Learning Specialist (Grade 7-9) - Learning Services - Education Centre

Senior Trade Compliance Specialist (Licensed Customs Broker)

Utility Vegetation Technician (AB)

Psychiatrist

Field Engineering Specialist Regional II

Patient Services Specialist

Learning Specialist - Indigenous Learning - Education Centre

Patient Services Specialist - Casual

Patient Services Specialist - Part Time

Specialist Physician Obstetrics & Gynaecology

Specialist Physician (Internal Medicine)

Internal Medicine Specialist

Physician Internal Medicine/Gastroenterology

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