Alberta Supervisor, ancillary product claims adjuster Jobs – 4801 Openings This Week

Supervisor, Ancillary Product Claims Adjuster
First Canadian Insurance Corporation —Sherwood Park, AB
- Rotating shift
- Microsoft Word
- Microsoft Excel
- English
- Tuition reimbursement
- Employee assistance program
Quick apply
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Eagle Builders LP —Blackfalds, AB
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Fully Licensed Condominium Manager
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5d
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1d
Program Supervisor- Level 3
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Operations Manager (Commercial Construction)
Scott Builders Inc —Calgary, AB
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EMS Operations Lead
Hines Health Services Inc. —Fort McMurray, AB
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CASA Mental Health —Red Deer, AB
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North Edmonton Kia —Edmonton, AB
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INNOVATOR INDUSTRIAL SERVICES —Spruce Grove, AB
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Manager of Treasury and Asset-Liability Management
Santander Consumer Bank —Edmonton, AB
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Fort Garry Industries LTD. —Edmonton, AB
- Full-time
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Bear Coil Inc. —Grande Prairie, AB
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Post Diagnostic Supervisor-Intervention Services
The Lakeland Centre for FASD —Cold Lake, AB
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14d
Senior Electrical Engineer / EIC Manager
Thermo Design Engineering Ltd —Edmonton, AB
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supervisor, ancillary product claims adjuster jobs near alberta

Supervisor, Ancillary Product Claims Adjuster

First Canadian Insurance Corporation -
Sherwood Park, AB

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Job details

Permanent

Qualifications

Microsoft Word
Microsoft Excel
Post-secondary education
English
Microsoft Office
Risk management
Organizational skills
Business
Communication skills

Full job description

First Canadian is a national organization and we are experiencing unprecedented growth!

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

Off work 1 hour early on Fridays.
This position works on-site.
Earned Time-Off Program and vacation.
Group Retirement Savings Plan with employer match.
On-site gym including free weekly classes with a qualified trainer.
Newly renovated facility with ergonomic desks/chairs.
Educational assistance and career development.
Employee benefits.
Health and Wellness spending account.
Employee Assistance Program (EAP).
Employee discount programs.
Assigned parking stall.
A Culture Team dedicated to diversity, inclusion, and employee programs.
Employee recognition and appreciation events.

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

Under the direction of the Manager, Protection Products & Mechanical Claims, the Supervisor, Ancillary Product Claims Adjuster holds and adjuster license and is accountable for the day‑to‑day supervision, coordination, quality of work, and consistency of claim handling within the assigned team or function. This role ensures work is executed accurately, timely, and in compliance with established policies, procedures, and Fair Treatment of Customers (FTC) principles.

As a First-Line leader, the Supervisor assigns and oversees daily work, provides real‑time coaching, monitors performance and quality, and escalates risks or issues to the Manager as required. The role operates within defined decision authority and uses judgment to resolve routine issues, escalating more complex matters as required.

The Supervisor does not own functional strategy, budgets, or enterprise‑wide outcomes, and operates within defined frameworks and guidance provided by the Manager.

Hours of work are 8:00am-5:00pm MT Monday to Thursday and 8:00am-4:00pm MT on Friday. There may be a requirement to participate in a rotational Saturday schedule in the future based on operational needs.

Essential Responsibilities:

Daily Supervision & Work Allocation

Assign and prioritize daily workloads to ensure service levels and turnaround targets are met.
Monitor claim queues, volumes, and workflow to maintain operational consistency.
Escalate capacity, quality, or risk issues to the Manager.

Quality Oversight & Coaching

Review claim files for accuracy, consistency, and adherence to product guidelines.
Provide real‑time coaching and feedback to reinforce expectations and improve performance.
Identify trends or recurring issues and address through coaching or escalation.

Compliance, Risk & FTC

Ensure claims handling aligns with regulatory requirements, internal policies, and FTC principles.
Support documentation, controls, and audit readiness within scope.
Act as first point of escalation for customer or compliance concerns.

Team Support & Collaboration

Support onboarding and training of new team members.
Promote collaboration and effective communication within the team.
Partner with Managers and cross‑functional stakeholders as needed.
Claim support in the absence of staff and/or elevated claim levels.

Other duties as assigned.

Qualifications:

Post‑secondary education in Business, Insurance, Risk Management, or related field.
2-3 years’ experience preferably in the automotive and/or insurance industry is an asset.
Valid British Columbia Insurance Adjuster Licence, Level 3, in good standing, with authority to adjudicate and supervise ancillary claims in accordance with insurance Council of BC requirements.
Demonstrated experience coordinating work or supporting teams in an operational environment.
Ability to lead others through influence, coaching, and clarity.
Experience working within regulated or compliance‑focused environments is an asset.
Strong understanding of insurance products, policy wording, claims processes, and underwriting guidelines.
Excellent analytical, investigative, and problem‑solving skills.
Ability to handle sensitive situations with diplomacy, professionalism, and sound judgment.
Strong organizational skills with the ability to manage multiple priorities.
Intermediate skill with Microsoft Office (Word/Excel) is required.
Fluent in English with proven competencies in verbal and written communication is required.
Ability to work a rotational Saturday/Statutory holiday is required.
Successful completion of a credit check, criminal background check, education verification, and license and certification verification (where applicable), and employment reference checks is required before employment.

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Quick apply

Refine Your Search

supervisor, ancillary product claims adjuster jobs in alberta

Supervisor, Ancillary Product Claims Adjuster

Construction Design & Development Lead

Regional Performance Manager - Western Canada

Manager of Protection Services

Site Supervisor

Fully Licensed Condominium Manager

Disaster Restoration - Water Crew Chief Supervisor

Lead Estimator

Program Supervisor- Level 3

Operations Manager (Commercial Construction)

EMS Operations Lead

Program Supervisor

Financial Services Manager

Fixed Operations Manager

HSE Manager

Manager of Treasury and Asset-Liability Management

Regional Sales Manager – Trailer Division

Coiled Tubing Supervisors and Operators

Post Diagnostic Supervisor-Intervention Services

Senior Electrical Engineer / EIC Manager

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