Director of Third-Party Operations (Collections & Recoveries)
Bill Gosling Outsourcing Corp. —Barrie, ON
- $80,000–$100,000 a year
- Full-time
- PMP
- SQL
- APIs
Quick apply
Network Systems Administrator
IUOE Local 793 & OETIO —Oro-Medonte, ON
- $85,000–$95,000 a year
- Full-time
- Azure
- Engineering
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Heavy Civil Equipment Operators - Ontario Projects
Morgan Construction & Environmental Ltd —Ontario
- $35–$40 an hour
- Nights as needed
- CPR Certification
- First Aid Certification
- Construction
- Dental care
- Life insurance
7d
CNC Machinist
Southwestern Manufacturing Inc. —Ontario
- From $28 an hour
- Overtime
- High school diploma or GED
- In-person
- Manufacturing
- Dental care
- Life insurance
Quick apply
4d
Senior Full Stack Engineer - Electronic Arts [EAFS260703]
Hatch —Ontario
- $130,000–$170,000 a year
- Full-time
- DevOps
- AWS
- APIs
- Disability insurance
- Paid time off
Quick apply
5d
Director, Group Underwriting
Medavie —Ontario
- $120,335–$170,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Management
- Dental care
Senior Cloud Engineer
BMO Financial Group —Ontario
- $75,900–$141,900 a year
- Full-time
- Remote
- DevOps
- AWS
- Analysis skills
- Tuition reimbursement
- Life insurance
Leasing Agent
The Skyline Group of Companies —Barrie, ON
- $41,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Flexible schedule
Quick apply
Bilingual Senior Group Underwriter (REMOTE)
Medavie —Ontario
- $91,831–$101,014 a year
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Senior Workday Security & HCM Analyst
Medavie —Ontario
- $82,647–$101,013 a year
- Full-time
- Bachelor's
- AI
- Communication skills
3rd Line Network Support Engineer **Relocation to Bermuda**
The Platinum Group —Ontario
- $113,000–$150,000 a year
- Full-time
- Azure
- SQL
- AWS
- Relocation assistance
Quick apply
8d
Bookkeeper/Receptionist
Robert Half —Barrie, ON
- $55,000–$62,000 a year
- Microsoft Excel
- QuickBooks
- Data entry
Quick apply
2d
Manager of Clinical Operations
Robert Half —Barrie, ON
- $70,000–$80,000 a year
- Nursing
- Bachelor's
- AI
Quick apply
6d
Infrastructure Reliability Engineer ($105,000-$125,000/yr and Relocation Assistance to Aurora, ON region)
Wolf Advanced Technology —Ontario
- $105,000–$125,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- English
- Profit sharing
- Disability insurance
Assistant Vice President, Group Disability Management Operations
Medavie —Ontario
- $120,335.12–$190,000.00 a year
- Full-time
- Bilingual
- Management
- English
- Dental care
Senior Workday HRIS Analyst
Medavie —Ontario
- $75,000–$90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's
- AI
- Dental care
- Vision care
Dynatrace Consultant - Bilingual - Contract
Compugen Inc —Ontario
- $50–$85 an hour
- Contract
- Bilingual
- Azure
- DevOps
Corporate Client Service Representative
Medavie —Ontario
- $61,221–$68,873 a year
- Full-time
- Bilingual
- Salesforce
- English
- Dental care
Administrative Assistant, Sales
Medavie —Ontario
- $46,292–$52,078 a year
- Full-time
- Microsoft Office
- Administrative experience
- No university degree
- Dental care
Account Executive - Matador AI
autoTRADER.ca —Ontario
- $75,000–$80,000 a year
- Sales
- Salesforce
- AI
- Employee assistance program

I want to receive the latest job alerts for machine learning engineer in barrie, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

machine learning engineer jobs near barrie, on

Director of Third-Party Operations (Collections & Recoveries)

Bill Gosling Outsourcing Corp. -
Barrie, ON

Quick apply

Job details

Full-time
$80,000–$100,000 a year

Qualifications

Power BI
Vendor management
PMP
Tableau
SQL
APIs
Metadata
Data visualization
AI
Analytics

Full job description

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

We are hiring an experienced Director of Third-Party Operations (Collections & Recoveries) — BPO, AI & Reporting Transformation from the BPO space to run and scale a high‑performing vendor ecosystem across live collections, recoveries, and post‑charge‑off portfolios.

What You'll Do:

Lead a third‑party/BPO network that directly impacts client recoveries, cost‑to‑collect, and revenue across pre‑ and post‑charge‑off segments.
Be the primary client and vendor contact for delivery, governance, reporting, and continuous improvement.

Salary: CAD 80,000 – 100,000 (Depending on Experience)

Office Location: Barrie, Ontario (55 Mulcaster Street, Suite 600, Barrie, Ontario, L4M 0J4)

Work Model - Hybrid (at least 3 times in office)

Key responsibilities

Own third‑party strategy across North America: design the vendor portfolio (on/off/near‑shore), run RFPs, negotiate MSAs/SOWs, set SLAs/KPIs, and implement rigorous vendor governance and scorecards.
P&L, forecasting and ROI: manage budgets and margin, optimize placement strategy, capacity, and cost‑to‑collect across internal teams and external partners.
Performance leadership: drive collections/recoveries and post‑charge‑off results; implement test‑and‑learn frameworks (champion/challenger) across dialer, digital, and legal strategies.
Reporting modernization: build a future‑state reporting stack and data governance (single source of truth, automated QC, SLA dashboards, client‑ready insights, metadata/data dictionary).
AI and automation: deploy conversational AI/voicebots/chatbots, speech analytics, QA automation, propensity/risk models, workflow/RPA, and next‑best‑action; partner with Data/IT on integration, APIs, and model governance.
Workforce and resource planning: set capacity plans and schedules across vendors and internal teams; ensure tools, facilities, and inventory support efficient operations.
Client leadership: serve as the executive point of contact for delivery, quarterly business reviews, and continuous improvement roadmaps.
Department building: hire, coach, and develop leaders; define operating rhythms, playbooks, and OKRs to scale a high‑performing function.

Required experience & skills

5+ years in collections/recoveries operations with 3rd‑party/BPO vendor management; 5+ years leading pre‑ and post‑charge‑off portfolios.
3+ years in senior leadership owning P&L, SLAs, and multi‑site or multi‑vendor delivery.
Proven record building or transforming a third‑party program (selection, onboarding, governance, performance uplift).
Deep domain knowledge: collections strategies, recoveries, skip tracing, charge‑off/legal workflows, and regulatory/compliance frameworks.
Tech‑savvy and AI‑forward: hands‑on experience deploying automation, speech analytics, conversational AI, RPA/workflow tools, and A/B testing in production.
Reporting and analytics: expert in KPI design and client reporting; proficiency with BI tools (e.g., Power BI/Tableau/Looker), data visualization, and partnering on data pipelines; basic SQL a plus.
Tools familiarity (examples): collections platforms (e.g., FICO Debt Manager, Katabat), dialer/CX (e.g., Genesys, NICE CXone, Five9/TCN), speech analytics/QA (e.g., CallMiner, Verint), workflow/RPA (e.g., UiPath).
Strong financial acumen: forecasting, budgeting, unit economics, and vendor ROI optimization.
Exceptional leadership: hiring, coaching, performance management; clear communicator with clients and executives.

Nice to have

Certifications: Lean Six Sigma, PMP, or relevant data/AI certifications.
Experience with data privacy, model risk governance, and secure integrations in regulated environments.

This job posting is for an existing vacancy.

Why Join Us?

Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!

AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.

Work Location: In person

Quick apply

Refine Your Search

machine learning engineer jobs in barrie, on

Director of Third-Party Operations (Collections & Recoveries)

Network Systems Administrator

Heavy Civil Equipment Operators - Ontario Projects

CNC Machinist

Senior Full Stack Engineer - Electronic Arts [EAFS260703]

Director, Group Underwriting

Senior Cloud Engineer

Leasing Agent

Bilingual Senior Group Underwriter (REMOTE)

Senior Workday Security & HCM Analyst

3rd Line Network Support Engineer Relocation to Bermuda

Bookkeeper/Receptionist

Manager of Clinical Operations

Infrastructure Reliability Engineer ($105,000-$125,000/yr and Relocation Assistance to Aurora, ON region)

Assistant Vice President, Group Disability Management Operations

Senior Workday HRIS Analyst

Dynatrace Consultant - Bilingual - Contract

Corporate Client Service Representative

Administrative Assistant, Sales

Account Executive - Matador AI

I want to receive the latest job alerts for machine learning engineer in barrie, on

Related Searches

Explore jobs in more locations

Key responsibilities

Required experience & skills

Nice to have

Job seeker tools

Employer Tools

Browse

Stay Connected