Brampton, On Bilingual automotive service advisor Jobs – 2 Openings This Week

Automotive Technical Specialist, Claim Resolutions - Hybrid
OPENLANE —Brampton, ON
- $27–$33 an hour
- Bilingual
- CRM software
- Google Suite
- Disability insurance
- Dental care
Quick apply
Bilingual Maintenance Advisor (French & English) - Mississauga
Emkay —Mississauga, ON
- 4 hour shift
- Bilingual
- Microsoft Word
- Customer service
3d

Other jobs to consider

Find your next job by exploring related positions.

Bilingual Customer Service Representative
Guarantee VC —North York, ON
Assist customers, dealerships, and repair facilities with general service and administrative inquiries. Comfortable communicating with customers by phone and…
$20–$25 an hour
Quick apply
12d
Bilingual French / English Sales & Customer Service Agent (Wheels, Tires & Automotive Accessories)
Parts Engine Canada —Richmond Hill, ON
Assist customers with tire, wheel, truck accessory, powersports, RV, and outdoor product inquiries. Communicate with customers through phone and email.
$23–$28 an hour
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Automotive Service Advisor
Holman —Toronto, ON
Aujourd'hui, Holman, dont le siège social se trouve à Mount Laurel, au New Jersey, est l'une des plus grandes entreprises familiales de services automobiles en…
Quick apply
Bilingual TRC Service Technician
Holman —Toronto, ON
Aujourd'hui, Holman, dont le siège social se trouve à Mount Laurel, au New Jersey, est l'une des plus grandes entreprises familiales de services automobiles en…
$62,480–$89,030 a year
Quick apply
2d

Show more jobs in cities nearby

I want to receive the latest job alerts for bilingual automotive service advisor in brampton, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual automotive service advisor jobs near brampton, on

Technical Specialist jobs in Brampton, ON

Maintenance Supervisor jobs in Saskatchewan

Maintenance jobs in Owen Sound, ON

Maintenance Person jobs in Sayward, BC

Maintenance Person jobs in Oromocto, NB

Maintenance Person jobs in Fairmont Hot Springs, BC

Maintenance Person jobs in Port Severn, ON

Maintenance Electrician jobs in Ubc Winter Sports Centre, BC

Accounting Specialist jobs in Toronto, ON

Technical Specialist jobs in Windsor, ON

Infection Control Specialist Public Health jobs in Ontario

Technical Specialist jobs in Oakville, ON

Technical Specialist jobs in Montréal, QC

Technical Specialist jobs in Surrey, BC

Customer Experience Specialist Air Canada jobs in Toronto, ON

Automotive Technical Specialist, Claim Resolutions - Hybrid

OPENLANE -
Brampton, ON

Quick apply

Job details

$27–$33 an hour

Qualifications

Bilingual
CRM software
French
Computer operation
Google Suite
Automotive repair
Customer service
Slack
English
Computer skills
Automotive diagnostics
Communication skills
Negotiation

Full job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

We're Looking For:

We are seeking an Automotive Technical Specialist for our Claim Resolutions team—a role designed for a professional with a strong background in hands-on automotive diagnostics and customer relations. You will act as a bridge between technical vehicle assessment and fair dispute resolution, applying your real-world experience to a corporate environment. As a key member of the Arbitration team, you will be responsible for investigating and resolving claims by grounding your decisions in the physical facts of a vehicle's condition. This position moves beyond procedural review, empowering you to use your diagnostic acumen and service experience to make sound, evidence-based judgments. The ideal candidate will have 2+ years of experience as an Automotive Technician, Service Advisor, or Damage Appraiser.

You Are:

Technically Proficient. You have a technician's eye for detail. You can analyze inspection reports, photos, and customer descriptions to identify mechanical or cosmetic issues and understand their implications.
Customer Focused. You are a skilled communicator who can translate complex technical issues into clear, understandable terms for both buyers and sellers, ensuring a fair and transparent process for all parties on the OPENLANE marketplace.
Analytical. You methodically review complex cases, leveraging your technical knowledge and adherence to policy to find fair and logical solutions for customers.
Fair. Using sound judgment and information from cross-functional teams, you navigate disputes to present unbiased and technically sound case resolutions.

You will:

Apply your diagnostic acumen to verify vehicle condition data from inspection reports, confirming accuracy and identifying potential discrepancies.
Investigate and resolve customer arbitration claims by serving as a neutral technical expert.
Maintain proactive and clear communication with customers, ensuring they understand the technical basis for resolutions.
Educate customers and internal teams on best practices and reasonable expectations regarding vehicle condition, repairs, and reconditioning.
Translate customer descriptions of issues into technical assessments, clarifying mechanical, cosmetic, or title-related concerns.
Understand and resolve issues with regards to vehicle registration, liens, and odometer disputes.
Utilize analytics to identify trends and opportunities for enhancing customer experience and productivity.
Mediate disputes and negotiate repairs or pricing to reach mutually agreeable solutions, ensuring customer satisfaction and buyer retention.
Collaborate with inspection and quality control teams to provide feedback and manage policy and goodwill loss effectively.
Stay up to date on evolving arbitration policies and best practices through relative legislation for various provinces across Canada.

Where you Work: Your work is ideally performed as a Hybrid employee near an Vehicle Logistics Center. For exceptional candidates we will consider remote.

Must Haves:

Minimum of 2 years of hands-on experience in the automotive industry (e.g., Service Technician, Service Advisor, Damage Estimator, Body Shop), demonstrating a solid, practical understanding of vehicle mechanics and repair.
Outstanding customer service orientation with excellent communication abilities, capable of de-escalating conflict and managing customer expectations.
A positive attitude, exceptional follow-up skills, basic computer literacy, and a strong commitment to teamwork.
Superior conflict resolution, negotiation, and communication skills (both written and verbal).
Proficiency in utilizing CRM software to effectively manage customer interactions and maintain accurate records.

Nice to Haves:

Ability to analyze a process and suggest/develop improvements.
Experience using Google Suite offerings and Slack.
Bilingual in English and French
- This role may involve interacting with customers, leaders, and colleagues in Quebec, other provinces, or internationally, some of whom may not speak French.

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $27.00 - $33.00 CAD

Quick apply

Refine Your Search

bilingual automotive service advisor jobs in brampton, on

Automotive Technical Specialist, Claim Resolutions - Hybrid

Bilingual Maintenance Advisor (French & English) - Mississauga

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alerts for bilingual automotive service advisor in brampton, on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected