British Columbia Call center team lead Jobs – 174 Openings This Week

Residence Coordinator
Freedom Quest Youth Services Society —Trail, BC
- From $33 an hour
- Full-time
- CPR Certification
- Administrative experience
- First Aid Certification
- Wellness program
- Dental care
Quick apply
Executive Director
Seven Nation Soaring Eagle Treatment Centre —Creston, BC
- $120,000–$140,000 a year
- Full-time
- Master's degree
- Administrative experience
- Travel
- Paid time off
Quick apply
2d
Panel Line Lead Hand
Kalesnikoff —Castlegar, BC
- $36.70–$38.55 an hour
- Full-time
- Carpentry
- Microsoft Office
- First Aid Certification
- Dental care
- Employee assistance program
Quick apply
Manager Pensions
IWA-Forest Industry Pension & LTD Plans —Burnaby, BC
- $95,000–$125,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Commuter benefits
- Dental care
Quick apply
6d
Roofing Sales Development Representative
Solve Roofing Inc —Langley, BC
- $65,000–$95,000 a year
- Weekends as needed
- Bilingual
- CRM software
- Sales
Senior Director, Event Technology I - Vancouver
Encore Global —Vancouver, BC
- $85,284–$104,473 a year
- Overtime
- Sales
- Customer service
- Microsoft Office
Roofing Sales Development Representative
Solve Roofing Inc —Langford, BC
- $65,000–$95,000 a year
- Weekends as needed
- Bilingual
- CRM software
- Sales
Reservation Agent
Groupe Scandinave inc. —Whistler, BC
- $22.01 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
Quick apply
9d
AI Corporate Training & Solutions Specialist
Alexander College —Vancouver, BC
- $90,000–$105,000 a year
- Full-time
- English
- Bachelor's
- In-person
- Dental care
- Paid time off
Quick apply
Multi-Media Sales Representative
Black Press Media —Surrey, BC
- $41,125–$65,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Dental care
- Paid time off
Quick apply
12d
ACT - Clinical Coordinator - RN / RPNs (Mon-Thurs Days)
RainCity Housing and Support Society —Vancouver, BC
- $105,349–$121,151 a year
- Overtime
- CPR Certification
- Nursing
- Supervising experience
- Disability insurance
- Paid time off
Quick apply
Digital Marketing & Content Specialist
Alexander Innovation Centre —Vancouver, BC
- $70,000–$80,000 a year
- Weekends as needed
- English
- Business development
- Presentation skills
- Dental care
- Paid time off
Quick apply
Student Advisor and Sales
Private Career College —Vancouver, BC
- $20–$25 an hour
- Full-time
- CRM software
- Sales
- Organizational skills
- Flexible schedule
Quick apply
1d
Customer Sales Representative
The Bugman Pest Conrol —Langley, BC
- From $19 an hour
- Part-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
Customer Experience Representative
Pattison Food Group —Langley, BC
- $45,356–$56,695 a year
- Full-time
- Customer service
- Typing
- Communication skills
Exterior Cleaner – Lower Mainland
Everclean Facility Services —British Columbia
- Full-time
- English
Quick apply
Exterior Cleaner (Everclean)
Kandor Management —Vancouver, BC
- $20.50–$21.01 an hour
- Full-time
- English
Quick apply
13d
Porter (Everclean)
Everclean Facility Services —Chilliwack, BC
- $20.31 an hour
- English
Quick apply
Operations - Porter (Everclean)
Everclean Facility Services —Prince George, BC
- $21–$22 an hour
- Part-time
- English
Quick apply
Exterior Cleaner (Everclean)
Everclean Facility Services —Vancouver, BC
- $20.50–$21.01 an hour
- Full-time
- English
Quick apply
13d

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Residence Coordinator

Freedom Quest Youth Services Society -
Trail, BC

Quick apply

Job details

Permanent | Full-time
From $33 an hour

Qualifications

CPR Certification
Administrative experience
First Aid Certification
Organizational skills
Document management systems
Leadership
Time management

Full job description

Residence Coordinator - Lead Daily Operations That Change Young Lives
Castlegar & Trail, BC
$33/hour | 30 hours/week | Permanent Position

Be the Leader Youth Need Every Day

Are you a hands-on leader who thrives at the intersection of compassionate care and effective operations? Freedom Quest Youth Services is seeking a dedicated Residence Coordinator to ensure our residential homes run smoothly while keeping youth needs at the center of everything we do.

Why This Role Matters

You'll be the heartbeat of our specialized residential programs—Eagle House and Freedom House—where young people facing complex challenges find safety and stability. As Residence Coordinator, you'll lead the daily operations and support the frontline staff who create healing environments for youth who may have experienced neglect, abuse, or other significant adversities.

This is leadership that matters—where your organizational skills, trauma-informed approach, and commitment to youth directly shape their daily experiences and long-term outcomes.

What Makes This Opportunity Special

Competitive Compensation & Benefits:

$33/hour for 30-hour workweek
Full benefits paid by employer
5% RRSP contribution (after probation)
8% vacation accrual
Permanent position with 3-month probation

Meaningful Impact:

Ensure youth service plans come to life in daily practice
Build and support strong frontline care teams
Create environments where healing happens
Balance administrative excellence with youth-centered care

Professional Growth:

Work within CARF-accredited programs
Regular supervision and professional development
Collaborative leadership structure
Values-driven organization committed to best practices

Your Role at a Glance

As Residence Coordinator, you'll ensure exceptional care delivery while managing the day-to-day operations that make it possible:

Team Leadership & Development

Hire, orient, and train residential youth workers and night staff
Provide supervision that supports staff growth
Lead engaging staff meetings 2-3 times per month
Conduct annual performance evaluations
Identify professional development needs and training opportunities
Foster a healthy, collaborative workplace culture

Day-to-Day Operations

Create staff schedules that meet contract obligations and youth needs
Ensure home cleanliness, safety, and maintenance standards are met
Manage inventory and supplies
Oversee required documentation (daily logs, monthly reports, medication logs)
Implement and evaluate procedures to ensure smooth operations
Monitor and allocate expenditures within budget guidelines

Quality Assurance & Compliance

Champion CARF accreditation standards
Ensure all documentation meets agency and regulatory requirements
Implement agency policies and identify needed improvements
Complete and submit payroll timecards bi-weekly
Maintain accurate records and reporting

Youth-Centered Coordination

Ensure service plans, care plans, and transition plans guide daily practice
Assess needs for supplemental supports (additional staffing, specialized services)
Build relationships with community partners (schools, healthcare, MCFD, counselors)
Support staff in delivering trauma-informed, attachment-based care
Problem-solve challenges while keeping youth needs front and center

Hands-On Support

Provide emergency on-call support (shared rotation with 3 other staff)
Step in to backfill positions when needed
Maintain regular check-ins and supervision meetings with Residence Manager
Stay connected to the realities of frontline residential care

What You Bring

Required Qualifications:

Education: Diploma or degree (minimum 2 years) in Child & Youth Care, Social Work, or related field
Experience: 3 years of recent related experience, including 1 year in supervisory or administrative role
Specialized Training: Behavioral modification, working with children under 12 with support needs, attachment-based parenting, trauma-informed practice
Current Certifications: First Aid, CPR, FoodSafe, Valid Class V BC Driver's License
Clearances: MCFD Record Check (including Vulnerable Sector Criminal Record Check), satisfactory Driver's Abstract and Driver Factor Report
Transportation: Reliable vehicle

Preferred Experience:

2+ years working in a residential setting
Extensive experience with client-centered, strengths-based, harm-reduction, trauma-informed approaches
ASIST certification

Your Approach:

Deep commitment to trauma-informed and culturally safe practices
Cultural humility and willingness to engage in lifelong learning about Indigenous worldviews
Recognition of colonization's ongoing impacts and commitment to trauma-informed care
Strong organizational and time management skills
Comfort with technology and documentation systems
Ability to balance multiple priorities while staying calm under pressure

Who Thrives in This Role:

Natural coordinators who keep teams aligned and operations running smoothly
Leaders who inspire and develop frontline staff
Detail-oriented professionals who never lose sight of youth needs
Problem-solvers with both heart and practical skills
Communicators who build bridges between staff, youth, families, and community
Advocates who ensure youth voices are heard and honored

About Freedom Quest Youth Services Society

We're a mission-driven organization creating spaces where vulnerable youth find safety, healing, and hope. Our trauma-informed approach recognizes that young people need more than services—they need relationships, stability, and adults who believe in them unconditionally.

Our 24/7 staffed homes provide care from teams who are trauma and attachment-informed, culturally humble, actively engaged, strengths-based, and client-centered. We also support families with non-judgment and unconditional positive regard as they work to maintain or rebuild relationships with their young people.

Ready to Lead with Purpose?

If you're passionate about ensuring youth receive exceptional care every single day and building teams that make it happen, we want to hear from you.

Application Deadline: Currently Open

Application Form Required: https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=lViEwyrLg0KceJvjuzl1jJPR6dxlRCBPgX6yWRqTUbJUMTg4T0pORFlQTUhSQUhDNjgwMUdYMENOQi4u
Full Job Description Here: https://www.freedomquestyouthservices.ca/work-with-us.html

Job Types: Permanent, Full-time

Pay: From $33.00 per hour

Benefits:

Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program

Work Location: In person

Quick apply

Refine Your Search

call center team lead jobs in british columbia

Residence Coordinator

Executive Director

Panel Line Lead Hand

Manager Pensions

Roofing Sales Development Representative

Senior Director, Event Technology I - Vancouver

Roofing Sales Development Representative

Reservation Agent

AI Corporate Training & Solutions Specialist

Multi-Media Sales Representative

ACT - Clinical Coordinator - RN / RPNs (Mon-Thurs Days)

Digital Marketing & Content Specialist

Student Advisor and Sales

Customer Sales Representative

Customer Experience Representative

Exterior Cleaner – Lower Mainland

Exterior Cleaner (Everclean)

Porter (Everclean)

Operations - Porter (Everclean)

Exterior Cleaner (Everclean)

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